PYMNTS

MARCH 18, 2020

In normal times consumers look for three things from a retailer: price, product and location. In fact, a pre-crisis PwC report showed that 14 percent of respondents said trust in a brand is the number one reason (other than price) why they shop at a retailer. What do consumers want from retailers now?

Retail 153

Retail Branding social media Online 153

PYMNTS

DECEMBER 15, 2020

Keeping consumers invested and engaged is an eternal challenge for retailers. Merchants must constantly reevaluate their customer-targeting efforts to suit the latest commerce developments, and many are pivoting from brick-and-mortar advertising to focus their outreach online or via social media channels.

Payments 236

Payments social media Branding Study 236

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. Around the Payments And The Platform E conomy.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

JULY 21, 2017

No longer are retailers working with marketers to figure out a way to mass market products and services. With the advent of connected devices in the palm of almost every consumer’s hand, the retail ecosystem has certainly seen a shift. Through this omnichannel experience, retailers have more ways to connect with consumers.

Retail 137

Retail social media Customer Experience Boston 137

PYMNTS

JUNE 14, 2019

However, in the 2019 Retail Banking Report, a study by Reputation.com that analyzed online data relating to retail banking locations for 23 major U.S. The study came up with Reputation Scores, measured on a scale of 100 to 1,000, based on online reviews, accurate listings, social media, search results and customer engagement.

Retail 103

Retail Study Online Mobile 103

PYMNTS

AUGUST 7, 2018

It can happen on a well-crafted blog designed to appeal to particular hobbyists, or an event and ticketing website, or an online platform devoted to travel. The breakdown of positive and negative experiences with contextual commerce also helped to define what’s attractive about the retail method, and how merchants need to approach it.

Meeting 110

Meeting social media Report Retail 110

PYMNTS

SEPTEMBER 3, 2020

The remote payments app allows merchants to charge customers by sending a payment link via SMS, Whatsapp, email or social media. The feature can be used to adjust any change in the tax rate charged on food and non-alcoholic beverages. The product is free for the first 90 days for merchants that sign up by Sept.

social media 298

social media Taxes Payments Online 298

PYMNTS

SEPTEMBER 8, 2020

After making her selections online, rather than waiting for a package in the mail, she heads to one of the dry cleaners that Wardrobe has recruited into its distribution network. Point of clarity: The virtual closet is built by Wardrobe for online viewing; the actual items are sent to the closest dry cleaner in the Wardrobe network).

Los Angeles 235

Los Angeles New York City Meeting New York 235

PYMNTS

SEPTEMBER 24, 2019

The financial world has become more and more entrenched in digital channels, much to customers’ delight — 59 percent of FI consumers want to open banking accounts online rather than do so at a branch. Nearly one-third of millennials would prefer to do their banking exclusively online and eschew branch locations entirely.

social media 111

social media Millennials Illinois Strategy 111

PYMNTS

AUGUST 24, 2020

The social media company has indicated that the Access Act, a proposed data portability law, is a first move in the right direction. The news comes as a new Indian equalization measure came into existence in 2020 that puts a 2 percent tax on every digital transaction that foreign online shopping firms conduct.

social media 152

social media Data Apple Compliance 152

PYMNTS

JUNE 28, 2019

While companies work to overhaul existing payment infrastructures, the latest venture by social media giant Facebook will require new infrastructures to be created from scratch. Find a Deep Dive, outlining how financial players are working to modernize payment infrastructures for cross-border needs, inside the Tracker.

Meeting 110

Meeting social media Payments Security 110

PYMNTS

JULY 16, 2019

Banks and merchants are racing to meet the Strong Customer Authentication (SCA) deadline as September 2019 approaches. Both are looking to maintain quick, efficient service to which end customers have become accustomed when it comes to online purchases and transactions. Deep Dive: Retailers Brace For SCA’s Downsides.

Strategy 188

Strategy social media Regulation Retail 188

PYMNTS

OCTOBER 21, 2020

Social-Commerce-as-a-Service app PowerBuy has rolled out its Multi Product PowerBuy group buying functionality, which is now available via the Shopify app store. Retailers on Shopify can now add social group purchasing to their eCommerce storefronts, according to a Wednesday (Oct. 21) announcement.

social media 140

social media New York Software Retail 140

PYMNTS

MAY 3, 2019

Facebook has been meeting with financial firms and online merchants as it makes plans to launch its own cryptocurrency-based payments system. It is also working on a system where users could click ads to buy a product and pay with Facebook tokens, and then the retailer would be able to recycle those tokens to pay for more ads.

Payments 181

Payments social media cryptocurrency Bitcoin 181

PYMNTS

JULY 10, 2020

Now the new face of DTC will start to remake the rest of retailing. And finally, retail hybrid brands like Brooks Brothers are bought up by licensing firms who like retail as long as it makes money, but they like fashion brands and their IP a lot better. This scenario so far has two groups looking for retail partners.

Branding 181

Branding Retail Groups social media 181

PYMNTS

MARCH 25, 2019

Unfortunately, Apple didn’t announce a lot of details other than the name and that it will be available in the fall with online and offline viewing,” according to one on-scene round-up of the Apple event. “It As PYMNTS has regularly documented, subscription eCommerce is among the hottest areas of digital retail. Online Gaming.

Apple 100

Apple Retail California social media 100

PYMNTS

AUGUST 9, 2018

And they want opportunities to discover and buy products in specific online contexts. Online and mobile shoppers may have a seemingly endless shopping mall at their fingertips, but that doesn’t mean it’s always easy to buy. That’s why it is important for retailers to meet consumers on their own terms.

Millennials 101

Millennials social media Exercises Retail 101

PYMNTS

AUGUST 25, 2019

Kohl’s is teaming up with the social media giant to uncover emerging brands that millennial shoppers consider cool. Kohl’s is following a retail movement to offer curated collections so shoppers can explore new trends. Traffic coming into its locations is meeting expectations, Gass said, and is skewing toward off-peak times.

Millennials 133

Millennials Data social media Branding 133

PYMNTS

NOVEMBER 27, 2018

An IPO from an Alibaba -backed online platform is fueled by those connections, and also serves as an example of the rise of contextual commerce, even if that debut has not gone as expected. Contextual commerce is a retail practice centered around discovery. Social, as one can imagine, is a big part of contextual commerce.

social media 147

social media Retail Online Trends 147

PYMNTS

MAY 8, 2020

The first quarter of 2020 should have been business as usual — especially for the payments processors and financial services technology companies — the firms that keep commerce humming across offline and online channels. The stage had been at least partially set to help merchants meet the demands of life lived online and sheltered in place.

Report 245

Report Online New Jersey Conference 245

PYMNTS

MAY 19, 2017

From eCommerce warehouses like Amazon to social media sales, it’s no secret that constant connectivity has changed many consumers’ shopping habits. But while more people opt for mobile and online channels than ever, traditional brick-and-mortar retail hasn’t vanished. Evolving from Pup to Shark.

social media 100

social media Branding Retail Online 100

PYMNTS

JULY 29, 2019

The Luxembourg-based Court of Justice of the European Union (CJEU) weighed in on a dispute after a German online fashion retailer was accused of violating EU law by embedding a “Like” plugin. A consumer association in Germany said the plugin allowed the social media company to collect data on the site’s users, the news outlet said.

Data 122

Data Company social media Compliance 122

PYMNTS

OCTOBER 16, 2020

CEO Brian Bogosian tells Karen Webster that the rubber meets the road when it comes time to convert those first-time buyers into loyal, repeat customers. Despite the many obituaries that have been written about brick-and-mortar stores over the past several months, physical retail isn’t dead — nor is it permanently shuffling off the stage.

Retail 186

Retail San Francisco Branding Online 186

PYMNTS

OCTOBER 25, 2018

Walmart and Amazon expand their retail and fulfillment options, and there is a new credit score feature for small businesses. Releasing AR headsets would put the social media giant in direct competition with AR startups like Magic Leap and Thalmic Labs — to say nothing of Microsoft. The central bank’s board will meet on Oct.

social media 128

social media Mobile Meeting Tools 128

Perficient

NOVEMBER 19, 2020

If it’s more than 10 minutes for an online/website process or more than five minutes for a mobile process, the abandonment rate impacts account openings as much as 40%. How many clicks does it take to open an online account? What information is easily obtainable via social media, making it less useful for KYC and security purposes?

social media 309

social media Customer Experience Knowledge Base Mobile 309

PYMNTS

AUGUST 4, 2020

And more than two-thirds of SMBs (67 percent) have launched something to meet that need — whether an eCommerce site or a switch in their point-of-sale (POS) technology to contactless. Some 49 percent say they shop online when they can, while 48 percent are favoring contactless payments and 46 percent say they’ve cut down on cash use.

Study 315

Study Survey social media Online 315

PYMNTS

JULY 2, 2018

We think those brands – those with an authentic history and story to tell – are going to be the winners in this changing retail environment.”. Meeting the New Marketplace. And that customer base, Conn noted, is probably more diverse than most people would assume. I think consumers actually like to shop,” Conn said.

Branding 101

Branding Retail New York Groups 101

PYMNTS

MAY 20, 2020

To enable businesses to more easily list their merchandise on its social media platforms, Facebook has unveiled Facebook Shops. As financial institutions (FIs) scramble to meet the rising demand for digital, Plaid is releasing a new solution to help banks manage and secure customers’ financial data.

social media 130

social media Payments Retail Data 130

PYMNTS

DECEMBER 11, 2017

While it’s nice to be able to shop from the comfort of the couch, purchasing online can be rather confusing for some consumers. To ease the online shopping experience, retailers are increasingly turning to social media platforms to offer consistent support to their customers. Around the Omni Usage world.

Report 100

Report New York City New York social media 100

PYMNTS

APRIL 25, 2016

“Improving engagement” has become just another platitude in retailers’ back pockets as they figure out which channel of the increasingly fragmented online world they should focus on, but Nordstrom may have struck gold with a new Snapchat-centered production.

Millennials 100

Millennials South Carolina social media Oregon 100

PYMNTS

NOVEMBER 23, 2020

percent of consumers have switched from shopping for retail products in stores to shopping for them online, while 16.6 percent have gone from dining in restaurants to ordering their food online since the pandemic began. 28 — and it will be, according to American Express, the year of the social media promotion of SMBs nationwide.

Maine 143

Maine Online Survey social media 143

PYMNTS

SEPTEMBER 10, 2018

To reach those customers, some businesses are turning to social media networks designed around travel offer deals and reservations. Travello , in particular, was developed to fill a gap in the social media space. Beyond solving a social media need for travelers, Travello comes with the rise of mobile technology.

social media 100

social media Mobile United States Community 100

PYMNTS

NOVEMBER 26, 2020

This method is not without frictions, however, which are giving some businesses — especially retailers — pause. . Authentication measures that meet these customers where they already are — on mobile channels — could therefore be key to signing them up frictionlessly, keeping them engaged and safeguarding their checkout experiences. .

Security 174

Security social media Fraud Retail 174

Bank Innovation

DECEMBER 6, 2016

INV Fintech, the sister accelerator to this site, is pleased to announce its second class of startups, in its Fall session, which begins this week. The five companies, selected from more than 100 startups applicants from across the globe, are: Debitize Grain Paymentpie Saldo.mx SnapCheck The companies, chosen after a Read More.

Meeting 150

Meeting Fintech Company social media 150

PYMNTS

OCTOBER 23, 2020

In fact, 2020 opened with retail reports decrying the great toy sales slump , citing the 4 percent fall-off in toy sales, the rather tepid holiday sales season reported between 2018 and 2019 and the fact that toy sales came up short during last year’s holiday season.

social media 215

social media Video Retail Branding 215

PYMNTS

MARCH 23, 2020

Because quaranstreaming is in fact a more generally social animal than its predecessor as consumers in the U.S. and around the world are searching for means to both socialize and fill their time in a world where everything is closed and any human being that doesn’t live in one’s household needs to stay a safe six feet away.

social media 173

social media Google Groups Video 173

Bank Innovation

MARCH 24, 2016

Y Combinator’s Winter 2016 Demo Days just wrapped up, with 159 startups taking the stage and making their play for funding. Just under 10% of the companies — 15 to be exact — were fintech-related. This is about average for a YC incubator class, with the 26% from Summer 2015 being an Read More.

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Fintech Meeting Company social media 150