Perficient

FEBRUARY 18, 2021

That said, many lessons can be learned by looking across various industries for best practices around understanding the customer journey, engaging brand experiences, and Millennial and Gen Z customer acquisition and servicing. The approach we took, and you’ll see in the presentation, are real-world examples of digital trends.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Currently, Dock has 250 clients that use FICO technologies to fight fraud.

Fraud 52

Fraud Technology social media Innovation 52

Abrigo

DECEMBER 22, 2023

Takeaway 2 The top lending and credit blog posts focused on the benefits of banking technology, interest rate management, and developing risk ratings. Construction loan and delinquency trends in 2023 Construction lending projections look positive according to S&P data from 2022 and 2023.

Lending 221

Lending Risk Management Community Management 221

PYMNTS

JULY 1, 2020

“Migrating to cloud- and AI-based solutions could help FIs handle growing calls for faster banking tools during the COVID-19 pandemic, and recent trends show they are beginning to do so,” according to PYMNTS’ June 2020 Digital Banks And The Power Of The Cloud Tracker® done in collaboration with NuoDB.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

DECEMBER 3, 2020

For all of the innovation that's occurred in the banking landscape, it's often consumers – not corporates – that benefit from the latest technologies. When you look at retail banking, there have been a couple of newcomers in the market in recent years who come in with shiny, new apps," he said. The Drive To Upgrade.

User Experience 264

User Experience Fintech Innovation Technology 264

Perficient

AUGUST 14, 2023

Among the alternatives, Optimizely stands out for its capabilities in experimentation, user experience personalization, and seamless integration with Google Analytics 4. From color choices to layout designs, understanding these data trends can guide future decisions and cultivate a culture centered on continuous improvement.

Google 419

Google Tools Analytics Strategy 419

Perficient

NOVEMBER 3, 2020

But Instagram’s entrance into the commerce arena hits on a broader ecommerce trend that has been going on for years. Ecommerce has always been about delivering the desired user experience and tailoring site features and workflows to the exact needs of the customer, and more specifically, in a place that they already are: the internet.

social media 332

social media Google Branding Training 332

Perficient

AUGUST 20, 2020

The advent of COVID-19 has only accelerated that trend, as people spend more and more time online. B2B Players Can’t Offer B2C Experiences (Or Can They?). Adapting to New Market Conditions. There can be a knowledge gap throughout your marketing and development teams. Developing an SEO Strategy.

Google 452

Google Examples Trends Tools 452

PYMNTS

OCTOBER 3, 2018

NXP said the NFC chips offer a cost-effective product protection and channel authentication for the fashion, food and beverages, pharmaceuticals, electrical appliances, and other consumer and industrial goods markets throughout the supply chain. “As

User Experience 135

User Experience Security Fraud Leadership 135

PYMNTS

JUNE 4, 2019

The new funds will be used toward Highspot’s global expansion, as well as further extend its technology leadership in the sales enablement category. It has been predicted that by 2021, 15 percent of all sales technology investments will be applied to sales enablement technology, an increase from 7.2 percent in 2017.

Capital 108

Capital Security Seattle User Experience 108

PYMNTS

MARCH 4, 2020

In a Masterclass conducted by Karen Webster, Norm DeLuca, managing director of banking solutions at Bottomline Technologies , said banks must put corporate clients at the center of their digital transformation roadmaps, helping those enterprises capitalize on the competitive advantage fostered by advanced technologies.

User Experience 203

User Experience Data Fintech System 203

PYMNTS

JULY 1, 2019

When it comes to technological innovation, however, the smaller players have long been outgunned by larger FIs and their sizable IT budgets. In fact, more than 40 percent of small banks aim to be first to market with their innovations, a twofold increase from 2017 that surpasses that of larger banks. This is changing — in a big way.

Innovation 157

Innovation Innovation Strategies Survey Groups 157

PYMNTS

DECEMBER 18, 2020

That means it's looking like a big year for all kinds of subscriptions, extending a trend that’s been building for the past several years. However, he pointed out that “some pruning” and “a complete reversal” are very different, given how much the market has expanded over the past year.

US 301

US User Experience Retail Company 301

PYMNTS

JULY 30, 2019

may be the world’s hotbed for challenger banks, but it’s not the only market witnessing a surge in bank competition and industry evolution as a result of FinTech pressure. While the company may be operating in a different market than the U.K., One of the biggest industry trends with global ramifications is open banking. “In

User Experience 122

User Experience America Analysis Industry 122

PYMNTS

JULY 14, 2020

We know from past data that a very high percentage of first-time buyers become repeat customers, so our customers likely have increased the overall market for their solutions. It is also critical that online sellers can create outstanding eCommerce user experiences. This, too, is likely here to stay.

Innovation 337

Innovation Online User Experience Resources 337

Independent Banker

NOVEMBER 30, 2022

What are they, and how can community banks stay on top of this trend? Super apps, or apps that aggregate online or mobile user experiences into one central location, have taken off globally. billion users. And now the trend is gaining traction in the U.S. By Colleen Morrison. Community bank considerations.

Community Bank 91

Community Bank Community Maryland Data 91

PYMNTS

JULY 29, 2020

One poor online or mobile user experience can dissolve consumers’ loyalty, sending them straight into the arms of the competition. For more on these and other stories, visit the Tracker’s News & Trends. Around The Credit Union World. Enhancing Credit Union Innovations To Challenge Challenger Banks. About The Tracker.

Tools 167

Tools Mobile Online United States 167

PYMNTS

DECEMBER 15, 2020

In B2B payments, added Visa Direct Vice President of Global Segments and Market Development Tim Summers , businesses don't care exactly how funds get from Point A to Point B, but the rails that facilitate the movement of funds must do so seamlessly. They want a user-friendly solution, but most importantly, they want those funds," he said.

Innovation 236

Innovation Data America Payments 236

PYMNTS

DECEMBER 12, 2018

As that mobile technology get closer to mainstream introduction, the potential 5G ecosystem for FinTech and mobile banking is gaining clarity. Banks and credit unions are still wrestling with the best ways to deploy mobile technology, and do so in ways that balance security, and safe authentication, and consumer convenience.

Fintech 211

Fintech Mobile Analysis Technology 211

PYMNTS

SEPTEMBER 15, 2020

In the September Digital Identity Tracker® , PYMNTS explores how sharing economy providers are investing in digital identity verification technologies to protect their users and why trust begins with a seamless onboarding experience. Around The Digital Identity Ecosystem. About The Tracker.

Report 206

Report Los Angeles Fraud Utah 206

Bobsguide

JUNE 3, 2022

Very proud, of course, as it proves our ongoing commitment and investments have found an important new appreciation on the market. WWS solves major industry challenges such as improving self-service security or enhancing the retail banking customer experience of digital self-service banking.

Innovation 147

Innovation ATM Software Policies 147

PYMNTS

APRIL 2, 2018

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

JUNE 29, 2017

For an inside look, we talked with payment processing firm Anovia Payments’ President and CEO Kevin Jones, who shared his thoughts on ISOs and how they’re being the trend in the payments industry. The most notable trend for Anovia is the definition of the ISO,” Jones said. Payment facilitation is a major driver and enabler in this end.

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

SEPTEMBER 9, 2019

Such legal betting promises to keep consumer experiences centered around pro football in the U.S. And those payments, at least in general, are following larger consumer trends when it comes to methods and technology. One of the ways that these websites are able to differentiate is through user experience.

Innovation 137

Innovation Payments Taxes User Experience 137

Chris Skinner

JUNE 2, 2017

WECHAT KEY TRENDS REPORT 2017 MATTHEW BRENNAN CHINA CHANNEL THIS PRESENTATION IS ADAPTED FROM A KEYNOTE SPEECH DELIVERED AT CHINA CONNECT CONFERENCE IN PARIS ON MARCH 2ND 2017 BREAKING NEWS: SLUGGISH GROWTH FOR WECHAT IS WECHAT STILL COOL? EVERYTHING IS WITH USER VALUE IN MIND. THE VALUE TO THE USER IS THE FIRST PRIORITY.”

User Experience 259

User Experience Conference Mobile Customer Experience 259

PYMNTS

JUNE 27, 2017

As mobile devices continue to be a pervasive force in the technology arena, so does the need for forward thinkers in the field. Those that are constantly developing new ways to integrate connected experiences into people’s lives will probably be at the forefront of the tech industry. How could we make this better?”.

Innovation 145

Innovation System Mobile Trends 145

Celent Banking

DECEMBER 11, 2014

This is the time of the year when we begin to cast our eye back to 2014 as well as forward to 2015, and reflect on the top trends we are seeing in the market. Yet, for the first time in years, it genuinely feels that NFC has finally taken a large step towards establishing itself as a major technology standard in mobile payments.

Apple 177

Apple User Experience Trends Retail 177

PYMNTS

MARCH 6, 2020

That’s even more true for community banks, which lack the resources larger FIs have to support modernization initiatives and technology investment efforts. “The technology transformation that has taken place in the last 10 or 20 years has put a strain on many community bankers,” he told PYMNTS in a recent interview.

Community Bank 173

Community Bank Community How To Lending 173

PYMNTS

DECEMBER 13, 2018

Recently, though, many CUs have turned to technology-driven solutions to help members more efficiently communicate their needs and feedback. CUs are also actively communicating with law enforcement agencies, keeping regulators informed about suspicious activity, while receiving tips on noticeable trends that these same agencies are eyeing.

Regulation 135

Regulation South Dakota ATM New York City 135

Abrigo

MARCH 15, 2022

The commercial and business banking market lost $3.3 In late February, for example, SoFi Technologies Inc. You might like this whitepaper: " Propel Growth and Profitability Beyond PPP with Technology ". In late February, for example, SoFi Technologies Inc. Defend Relationships. Digital account opening as a moat.

Online 195

Online Lending Survey Digital Banking 195

PYMNTS

JULY 18, 2019

Depending on where you look, the chasm yawns wide when it comes to innovating with new technologies or features. As noted in the study, larger financial institutions outpace smaller brethren when it comes to grabbing market share, largely through the competitive advantage of hefty IT budgets that get new products to market with haste.

Innovation 155

Innovation Study Technology Millennials 155

Cisco

OCTOBER 19, 2020

With Mariano O’kon, Director of Sales of Architectures for Latin America at Cisco, we saw how a strong technological base allows us to transform challenges into opportunities. Here is the link to understand in detail each of these talks, and re-imagine the experiences for the digital consumer.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

MARCH 26, 2018

In the days following HelloFresh’s acquisition of the organic and vegan food delivery company Green Chef, other health-based meal kit delivery services are finding hope that there’s a strong market for their offerings — as well as plenty of room for them to find their niche. Standing out in a Crowded Market. The Faces of Growth.

Branding 121

Branding User Experience Trends National 121

PYMNTS

MARCH 20, 2019

The average North American consumer is projected to have access to 13 networked devices by 2021, while the typical global user will have access to four. As consumers add to the number of connected devices in their possession, they expect a seamless user experience as they shift from one device to the next. About the Tracker.

Security 139

Security User Experience Mobile Marketing 139

PYMNTS

MAY 24, 2016

The ubiquity of new technology has reset customer expectations, creating a new standard for speed of service and user experience. Thanks to Netflix, which was quick to adopt this new technology, customers expect an intuitive user interface and around-the-clock availability with zero tolerance for errors.

Cyber Security 109

Cyber Security New Jersey User Experience Innovation 109

PYMNTS

OCTOBER 18, 2017

The question applies to financial institutions of all sizes and is especially germane to smaller banks and credit unions, firms which do not have the deep pockets or the technology of larger banking compadres and FinTechs. Technology on its own has no standalone, distinctive value. What of regulation?

Innovation 140

Innovation Compliance Community Bank Strategy 140

PYMNTS

FEBRUARY 24, 2017

Given the mainstream progress of the voice-enabled device market, it’s reasonable to expect that more financial institutions moving into the digital space will enable voice as a means of mobile application navigation. In the latter camp, U.K.

Mobile 135

Mobile Fintech Google User Experience 135