Perficient

SEPTEMBER 15, 2020

Consumers expect technology to work intuitively, regardless of its underlying complexity. And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. that focus on meeting patient/member needs.

User Experience 427

User Experience Innovation Branding Customer Experience 427

Perficient

SEPTEMBER 29, 2020

In order to meet customer demands, organizations are looking to expand their digital process automation (DPA) services. Traditional methodologies are being refined to focus on the customer journey and to ensure a seamless, end-to-end user experience.

Report 340

Report Analysis Strategy Technology 340

Perficient

JULY 12, 2022

What does your brand portray to the market? In the financial services industry, security, stability, and protection are foundational brand values from which to deliver customer experiences. From these key values, customer journeys and the experiences they deliver bring these brand values to life for the consumer.

Industry 294

Industry Branding Customer Experience Marketing Automation 294

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. In other markets, the rise of marketplaces is giving old organizations new perspective.

Millennials 165

Millennials Trends Meeting social media 165

Perficient

SEPTEMBER 9, 2020

For B2B organizations, this means rethinking the way you buy, sell, market, and service your products and examining your go-to-market channels. Is your current go-to-market strategy really working for your customers, or are you forcing them to do business the way you want them to do business? Having the Right Technology.

Resources 340

Resources System Marketing Strategies Strategy 340

PYMNTS

NOVEMBER 26, 2019

Meeting customers’ expectations and desires is a key goal for all enterprises, and credit unions (CUs) are no exception. PYMNTS’ Credit Union Innovation Index found that CU members may not prioritize the latest technologies as much as bank and FinTech customers do, but they still value easy-to-use mobile apps and online capabilities.

Marketing 131

Marketing Sacramento Data Mobile 131

PYMNTS

DECEMBER 10, 2020

But for B2B payment solution providers, the need for speed was coupled with another challenge: Technologies had to be built to address new and emerging use cases as payment scenarios were rapidly altered, perhaps permanently. According to Phalen, Visa and Conferma Pay 's newest offering aims to meet three key needs. The Need For Speed.

Security 266

Security Mobile Meeting Payments 266

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Currently, Dock has 250 clients that use FICO technologies to fight fraud.

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

MARCH 14, 2017

As banks and payments companies endeavor to meet anti-money laundering (AML) regulations to avoid hefty fines for non-compliance, easily identifying customers in the digital channel becomes paramount to their success. Some “old school” methods that worked in the past aren’t working anymore. The Physical Side of ID Theft .

Meeting 111

Meeting Fraud Knowledge Base User Experience 111

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. So far, corporate banking users are always left out in the cold.”

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

MARCH 17, 2020

Small businesses, particularly those launched by younger entrepreneurs, are often assumed to be a key driver of B2B FinTech innovation as business owners seek sophisticated, automated technologies to run their businesses. SMBs’ Technology Challenge. “They have a hard time using online banking.

Millennials 168

Millennials User Experience Alabama Tools 168

Abrigo

DECEMBER 22, 2023

Takeaway 2 The top lending and credit blog posts focused on the benefits of banking technology, interest rate management, and developing risk ratings. Smaller banks can be encouraged by these numbers, and S&P Market Intelligence predicts a return to relative construction industry normalcy in 2023.

Lending 221

Lending Risk Management Community Management 221

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. I am certain this partnership will continue to flourish and look forward to many more joint projects,” Prayikulam added.

Payments 165

Payments Compliance Fraud User Experience 165

PYMNTS

DECEMBER 29, 2020

In a conversation with PYMNTS , WEX Corporate Payment Solutions Senior Vice President of Business and Partner Growth Greg Sassone explored the ongoing build-versus-buy debate within FIs, noting industry partnerships with third-party FinTechs and other technology providers can be an effective strategy to advancing B2B payment offerings.

Fintech 308

Fintech Data User Experience Innovation 308

South State Correspondent

APRIL 27, 2022

In this article, we walk through why banks should focus on total experience (TX) and give you the ten critical factors that can catapult your bank ahead of almost every bank in the industry. What Is Total Experience? Total experience is the latest evolution of providing superior service. It is rarely the other way around.

Customer Experience 195

Customer Experience eBook User Experience Policies 195

PYMNTS

FEBRUARY 20, 2020

HungryPanda, which serves Chinese and North American restaurants, will use the capital injection to grow its team around the world, build new technology and focus more diligently on the U.S. We bring global experience and expertise in this market, which has already made us the leader in a number of cities in the U.S.,

Capital 141

Capital User Experience New York America 141

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. I am certain this partnership will continue to flourish and look forward to many more joint projects,” Prayikulam added.

Payments 130

Payments Compliance Fraud User Experience 130

PYMNTS

SEPTEMBER 15, 2020

In the September Digital Identity Tracker® , PYMNTS explores how sharing economy providers are investing in digital identity verification technologies to protect their users and why trust begins with a seamless onboarding experience. Around The Digital Identity Ecosystem.

Report 206

Report Los Angeles Fraud Utah 206

PYMNTS

APRIL 28, 2020

The indirect spend management company also rebranded its products and technology platform to better show its capabilities throughout sourcing, procurement, spend analytics and data enrichment, according to an announcement.

Data 136

Data Management User Experience Maine 136

Perficient

AUGUST 30, 2022

Business stakeholders utilize many different techniques and tools when building a Roadmap, such as market research and customer intelligence data. Once the Roadmap and team objectives are established, stakeholders should work with information technology partners to identify high-level solutions.

Meeting 294

Meeting Examples UX Case Study 294

PYMNTS

OCTOBER 29, 2020

Digital payments have become commonplace for businesses and individuals alike, with the global payments market expected to be valued at $6.7 Along with this surge in digital payments’ volume has come a growing demand for seamless payment experiences. trillion by 2023. This is where relying on a cloud-based infrastructure can help.

Payments 213

Payments Fraud Meeting Security 213

Perficient

DECEMBER 7, 2020

That’s why your digital presence matters, so you can offer services to meet their needs wherever they are. . There are numerous benefits to this cloud-based technology. It is modular, declarative, and built on top of Salesforce allowing users to seamlessly integrate with CRM (Sales Cloud, Service Cloud, or Health Cloud).

Groups 294

Groups Comparison Industry Tools 294

PYMNTS

NOVEMBER 26, 2019

In recent years, the market has gone from one struggling with high financial illiteracy and limited card acceptance, to a bright spot in Europe for FinTech innovation. But financial regulatory compliance can be a headache for any market. Just ask Sergiy Barybin, CEO of Lithuanian cross-border payments technology company SatchelPay.

Compliance 182

Compliance Regulation Fintech Resources 182

PYMNTS

DECEMBER 12, 2018

As that mobile technology get closer to mainstream introduction, the potential 5G ecosystem for FinTech and mobile banking is gaining clarity. Banks and credit unions are still wrestling with the best ways to deploy mobile technology, and do so in ways that balance security, and safe authentication, and consumer convenience.

Fintech 211

Fintech Mobile Analysis Technology 211

PYMNTS

SEPTEMBER 13, 2017

Aquiire , an eProcurement company, has acquired technology from semantic search firm Zakta to enhance its services with machine learning, news reports said Tuesday (Sept. Aquiire said it purchased the rights to Zakta’s machine learning and collaborative search technologies and will imbed that tech into its real-time procure-to-pay platform.

social media 130

social media User Experience Analysis Technology 130

PYMNTS

FEBRUARY 20, 2020

Lucaciu is the chief technology officer of Adore Me , an eCommerce and brick-and-mortar retailer that has adjusted to disruptive changes in its market, including the bankruptcy of the parent company of Victoria’s Secret. Using Angular improves the user experience – and for Lucaciu, UX is key to AdoreMe’s success.

UX 210

UX Retail Technology Mobile 210

PYMNTS

DECEMBER 29, 2020

Whether it’s simple online purchases or banking, or more complex areas like cryptocurrency or money laundering, Trevor Wingert , a senior know your customer (KYC) and anti-fraud solutions consultant for GeoGuard , told PYMNTS that rapidly changing use cases and technology highlight gaps in the current security approaches being used.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

MARCH 2, 2020

But while there are a nearly endless number of cases presenting corporate payments challenges, increasingly, businesses of all kinds are seeking a similar experience — and prepaid card technology can be a valuable tool in meeting those requirements. From Gig Workers to Rebates. Different Scenarios, Same Demands.

Payments 151

Payments Cards Meeting Lending 151

Abrigo

MARCH 15, 2022

The commercial and business banking market lost $3.3 In late February, for example, SoFi Technologies Inc. You might like this whitepaper: " Propel Growth and Profitability Beyond PPP with Technology ". In late February, for example, SoFi Technologies Inc. Defend Relationships. Digital account opening as a moat.

Online 195

Online Lending Survey Digital Banking 195

PYMNTS

APRIL 23, 2020

For independent contractors, that can mean going it alone to manage finances, often without any experience in finance or accounting. Easing The User Experience. “There’s no such thing as a debit or a credit, or accounts payable or accounts receivable,” he said of Ember’s approach to the market.

User Experience 141

User Experience Management Taxes Fintech 141

PYMNTS

JULY 29, 2020

One poor online or mobile user experience can dissolve consumers’ loyalty, sending them straight into the arms of the competition. Monitoring what competitors are doing has always been sound business, especially when these competitors are basing their own appeal on cutting-edge tools and technologies. meaning U.S.

Tools 167

Tools Mobile Online United States 167

PYMNTS

APRIL 2, 2018

Take mobile banking, which has propelled the introduction of mobile-only banks to meet demand for better services on smaller screens. There are a few things driving large financial institutions to think about digital transformation, but it starts with customer experience,” he recently told PYMNTS.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

JUNE 11, 2019

The growth of Amazon Alexa in the market creates a great opportunity for innovative accessories, and the Knowles AISonic SmartMic Headset Development Kit for Amazon AVS will speed our time-to-market, and help us meet the growing demand for true wireless earbuds and headset solutions with Alexa built in.”.

User Experience 100

User Experience Meeting Marketing Management 100

PYMNTS

DECEMBER 11, 2019

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience. and beyond to introduce a range of new products and services for the SMB user.

Fintech 132

Fintech Groups Data Strategy 132

PYMNTS

SEPTEMBER 9, 2019

Such legal betting promises to keep consumer experiences centered around pro football in the U.S. And those payments, at least in general, are following larger consumer trends when it comes to methods and technology. One of the ways that these websites are able to differentiate is through user experience.

Innovation 137

Innovation Payments Taxes User Experience 137

PYMNTS

MARCH 20, 2019

The average North American consumer is projected to have access to 13 networked devices by 2021, while the typical global user will have access to four. As consumers add to the number of connected devices in their possession, they expect a seamless user experience as they shift from one device to the next. About the Tracker.

Security 139

Security User Experience Mobile Marketing 139

PYMNTS

APRIL 19, 2017

The company’s new technological development is intended to bring back the human component to customer service without relying on actual people. To meet this goal, Soul Machines is producing artificial intelligence-powered avatars that are designed to emotionally engage with banking customers. An Oscar-Worthy Banking Solution?

Digital Banking 180

Digital Banking Technology Samsung Meeting 180