FICO

MARCH 2, 2021

Right now, there has never been a better time to plug into pre-emptive, automated and AI-driven customer management. Now, UX (user experience) and the UI (user interface) are underpinning rising customer expectation and transforming the way banks meet the challenges of client journeys, intelligent workflows and reinvented relationship models.

Management 52

Management US UX Guidelines 52

PYMNTS

FEBRUARY 2, 2018

Far more interesting will be the activities within the Possibilities Lounge, where the company and other partners will be showcasing the future of banking and payments in the days leading up to Game Day. The UX Experience. At the event, consumers will witness the “user experience” they don’t realize they could be having.

Minneapolis 150

Minneapolis ATM User Experience Innovation 150

PYMNTS

JANUARY 3, 2017

And of those 500 users, 38 percent said card usage is driven by how much cash they have on hand; another 25 percent said their choice to use plastic is driven by the rewards that come with those chosen payment methods.

Retail 137

Retail UX Cards Branding 137

PYMNTS

MARCH 9, 2017

panel next week in Cambridge when the greatest payments show on Earth kicks off. Burkhart will be one of many innovator CEOs on Innovation Project’s The Future Meets The Present Right Now: Can Retail Keep Pace? Burkhart will be joined by Loop Commerce CEO Roy Erez, Harland CDO Joe Bilman, One Match Ventures founder and investor J.

Retail 101

Retail How To User Experience Innovation 101

PYMNTS

MAY 8, 2020

Small- to medium-sized businesses (SMBs) are often forced to fit within banks’ consumer-facing services as they are too small to qualify as a corporate client, leaving an opportunity for FinTech innovators to develop unique products, services and user experiences designed for entrepreneurs, freelancers and SMB owners.

User Experience 175

User Experience UX Fintech Tools 175

PYMNTS

NOVEMBER 25, 2019

PYMNTS caught up with VB in the wake of big news from the Big Tech, payments and banking world: Google plans to launch consumer checking accounts next year in partnership with Citigroup and the Stanford Federal Credit Union. Google’s expertise is in UX design,” he noted. “By He offered a general illustration to make that point.

Google 272

Google Fintech Payments Apple 272

PYMNTS

AUGUST 6, 2020

Consumers value seamless, personalized checkout experiences, which means retailers who wish to earn their business must accommodate their various preferred payment methods. Subpar experiences can cause customers to avoid doing business with merchants in the future or even abandon their transactions altogether.

Report 159

Report UX Regional Retail 159

PYMNTS

FEBRUARY 19, 2018

“Elegant” as a descriptor doesn’t make many appearances in the world of financial services or payments, which tend to favor other terms. And consumers expect their interactions with those service providers to be channeled or device-agnostic — in other words: Their experience is the same no matter where they’re accessing the skill.

Payments 125

Payments User Experience Security Examples 125

Fintech Labs Insights

AUGUST 24, 2016

Looking back at the demos from 2007 , the major trends were PFM, text alerts, and bill payment. Next month at FinovateFall in New York, we’re going to see some things that, compared to 2007, seem like the way the Jetsons would manage their finances.

Fintech 12

Fintech New York UX Lending 12

PYMNTS

JULY 23, 2020

That’s because card experiences “are actually daily, while mobile banking [is] maybe a weekly or a monthly experience. The depth of these experiences available in card management is so robust.”. Or at least those experiences can be robust if expanded on by FIs properly.

UX 165

UX Cards Google User Experience 165

PYMNTS

JULY 13, 2017

­­­­­­­­­ Once upon a time, merchants had direct contractual agreements with the acquirers who signed them up to accept payments. Recently, a new layer has been added to the acquiring ecosystem that has: the Payment Facilitator, or PayFac. Merchant Experience Is Priority One. Choose Your Own Destiny.

User Experience 108

User Experience Software Compliance Payments 108

Fintech Labs Insights

MAY 30, 2017

CEO Miron Lulic urges you to think of the “serendipity” of real-time offers provided on platforms like airline fare aggregator Kayak, and imagine the same user experience in financial services. Miron Lulic (CEO) and Harry Langenberg (Managing Partner) demonstrating the Supermoney Loan Comparison Tool at FinovateSpring 2017.

UX 22

UX Online Comparison Lending 22

PYMNTS

AUGUST 9, 2019

It therefore comes as little surprise that these are the same companies whom consumers say they would trust to design, implement and manage hypothetical everyday apps. On the flip side, consumers earning between $50,000 and $100,000 per year are more likely to trust companies they use to manage their finances and payments like PayPal.

Data 155

Data Millennials Google Apple 155

CB Insights

OCTOBER 10, 2017

An explosion of new consumer finance brands is transforming how people save, spend, and manage their money. The secrets of user growth. To build a successful personal finance management tool, it’s important to understand the dynamics of user acquisition and growth. In aggregate, they command $1.3 WHY ARE THEy SUCCESSFUL?

Tools 78

Tools Millennials US Maine 78

PYMNTS

JUNE 4, 2020

It’s about digital payments really changing lives — and it’s across the board.”. VB added that there’s mounting competition from non-bank players to use payments as a leverage point to start offering financial services. That messaging also includes a pitch for apps as a way to better manage a card.”.

Mobile 141

Mobile UX Cards Payments 141