Perficient

FEBRUARY 27, 2024

This blog was co-authored by Perficient’s Insurance Principal and expert: Brian Bell As we step into 2024, the insurance industry faces significant transformations driven by technological advancements and evolving customer expectations. Leveraging cloud technology for streamlined operations and enhanced scalability.

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Trends Industry Operations Customer Experience 221

PYMNTS

DECEMBER 7, 2020

Most are encouraging employees to work from home while also moving their back-office operations online, and payments operations are no exception. RLJ Financial On Managing B2B Spend With Virtual Cards. For more on these and other news items from this space, download this month’s playbook.

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Management Cards Company Innovation 268

Perficient

MAY 27, 2022

However, in this blog, we will discuss the regulatory landscape surrounding cryptocurrency from an asset manager or fund manager perspective. New York’s BitLicense requirement therefore applies to investment managers who issue digital coins or otherwise act as an exchange platform regardless of where the buyers are located.

cryptocurrency 332

cryptocurrency Regulation Management Bitcoin 332

South State Correspondent

MAY 9, 2022

The most significant problem with bank innovation is that bankers see or hear about a sexy piece of technology at a conference or at another bank and then acquire it. The new piece of technology ends up solving a known problem but, in the process, creates more problems, and risks, than it solves.

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Technology Customer Experience Data Training 195

PYMNTS

NOVEMBER 15, 2020

Mobile-first fiscal management solution Fiskl has joined up with Samsung Appstack to help keep small- to medium-sized businesses (SMBs) competitive through collaborations and project management, according to a press release. The pandemic has engendered a number of new obstacles for companies.

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Samsung Management Mobile Resources 263

PYMNTS

APRIL 10, 2020

This is the first time that Goodyear has offered an online discount offering via its commercial eCommerce platform at GoodyearTruckTires.com , per an announcement. ” Goodyear’s online shopping platform is an addition to its consumer platform, which “leads the industry in website traffic,” according to the company.

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Online United States Branding Management 245

PYMNTS

SEPTEMBER 8, 2020

The rise of the coronavirus has spotlighted the need for corporate treasurers to make real-time decisions about cash management. Though technology is accelerating and improving access to information, maintained Schwartz. “A The Advantages Of Centralized Access . That funding essentially is available immediately.”.

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Management Lending System Operations 268

PYMNTS

SEPTEMBER 18, 2020

Online marketplaces are the digital storefronts helping small to mid-sized businesses survive — but adding real-time settlement into the mix can help them thrive. And 60 percent of surveyed firms selling across online marketplaces would take their business to one that offers real-time settlement.

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Online Survey Maine Study 354

Perficient

OCTOBER 20, 2020

The COVID-19 pandemic has already impacted several facets of digital commerce, and many businesses will have to make certain adjustments as holiday spend continues to move online. Having the most updated platform and technology stack possible is extremely important to take on holiday traffic. Move Retail Stores Online.

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Online Mobile Management Retail 484

PYMNTS

NOVEMBER 12, 2020

Progress Bank , which serves companies in Alabama and the Florida panhandle, has rolled out Sensibill ’s online receipt management offering, with the aim of conserving time, increasing efficiencies and offering a better digital experience for clients, according to a Thursday (Nov. 12) announcement.

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Management Alabama Florida Taxes 130

PYMNTS

JUNE 22, 2020

How Customer Reviews Provide Lifeblood To Restaurant Operations. Details gleaned online — including menus and reviews — carry a lot of weight when consumers are deciding where to dine. That focus has only grown amid the takeout- and delivery-only operational shifts due to COVID-19-related social-distancing efforts.

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Operations social media Online Survey 156

PYMNTS

MAY 2, 2017

Mastercard today announced the appointment of CIO Ed McLaughlin to president, Operations and Technology. Everyone likes to talk about the T in operations and technology,” McLaughlin said. That’s how it lives every day, everywhere — the consumer experience is the operation.”. And likewise, knowing when to hold back.

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Operations Technology Examples Mobile 109

PYMNTS

NOVEMBER 24, 2020

Businesses and financial institutions (FIs) are constantly examining ways to make their customers’ accounts more secure, especially as more consumers go online to make purchases and transact during the ongoing COVID-19 pandemic. About The Tracker.

Online 272

Online Report Customer Experience Analytics 272

PYMNTS

MARCH 20, 2019

Square has two new offerings: the revamped Square Online Store and Square For Retail, introduced in an announcement by the company on Wednesday (March 20). It’s crucial that sellers are able to reach their buyers on any channel, whether in person, online, or in apps,” Rusenko said. Brian Smith, director of retail operations at K.

Retail 196

Retail Online St. Louis Tools 196

PYMNTS

SEPTEMBER 2, 2020

Denver-based fast casual Seattle-style teriyaki chain Teriyaki Madness , which offers digital ordering online and via app, realized several years ago that many consumers were interested in convenient meals they could eat at home. “We Managing Order Integrity. He explained that the firm is still working to tackle this issue, however.

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Operations Trends Denver Seattle 130

PYMNTS

JANUARY 21, 2021

Cohen likened The Floor’s approach to building an “app store” of digital technologies that can be deployed as banks can improve their internal tech stacks with a range of new integrations. The need to streamline new product development is especially urgent as banks have had to pivot to online channels amid the pandemic. Cohen asked.

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Management User Experience Innovation Fintech 303

PYMNTS

JUNE 3, 2019

Online retail has had a tremendous impact on logistics, further evidence of which emerged on Monday (June 3). The shift toward online shopping is reconfiguring supply chains and shaping the fortunes of industrial landlords, with demand especially high in and around large cities, where eCommerce has taken off fastest.”.

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Retail Online Groups America 198

PYMNTS

JUNE 10, 2020

Consumers are now getting everything online and that’s going to shape their behavior for good. online or offline, safely or not). Modesty aside, Shift is one of the prime examples of how innovation and shrewd management led firms like Vroom, Carvana and even more traditional companies to this point.

Online 130

Online Retail Examples Innovation 130

PYMNTS

MAY 19, 2020

Voice assistant technology already had an audience even before the coronavirus outbreak gave it a big boost, as it has now radically reshaped consumer habits and preferences on a global scale. According to PYMNTS’ latest consumer data on the subject, 47 percent of millennials have shifted their routines online, while 45.1 Another 41.8

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Technology Millennials Retail Report 205

PYMNTS

DECEMBER 10, 2020

This month’s Deep Dive examines how mobile and contactless payment options are poised to reshape the corporate payments ecosystem as well as how virtual cards can help businesses adapt their operations to the digital-first payments ecosystem that has emerged. . Reshaping Business Payments . Adapting To A Mobile, Contactless Normal .

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Operations Payments Cards Mobile 192

Bank Innovation

MARCH 21, 2017

A quick, seamless API for wealth management customer authentication and data aggregation may not fix all of SoFi’s problems, but it certainly helps. The alternative lender demoed its new Authentication API, built in partnership with Quovo, a financial data aggregator for wealth management, at the FinDEVr conference today.

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Management Conference Data Operations 397

PYMNTS

MAY 31, 2019

The chief operating officer of Goldman Sachs said the bank is working on a digital money management tool in an attempt to attract more customers from Main Street, according to a report by Reuters. “We Marcus, the bank’s online banking platform, has had a healthy run, according to CFO Stephen Scherr. Across the U.S.

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Management New York Tools Conference 162

PYMNTS

JANUARY 11, 2019

But consolidation looms, according to some observers, and online food delivery services will eventually have to shift more focus away from consumers and toward restaurant operators in order to thrive in a crowded marketplace. It raised $250 million last year in a growth round co-led by Coatue Management and DST Global.

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Online San Francisco Capital Operations 176

Accenture

JULY 8, 2019

Some of the most pressing are around the technology, tools and data needed across the front, middle and back office to help relationship managers (RMs) meet SMEs’ rising expectations. Make the wrong calls, and your RMs may be hamstrung by inappropriate technology—undermining your position in the marketplace.

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Tools Management Customer Experience Technology 150

Banking Exchange

NOVEMBER 22, 2021

Valuable suggestions to help financial institutions avoid outages, make accurate business decisions, provide personalized experiences, and fight fraud Technology Feature Tech Management Outsourcing/Cloud Mobile Online Core Systems Digital Feature3.

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Operations Strategy Data Fraud 78

Abrigo

JULY 5, 2020

Key Takeaways Credit unions participating in the Paycheck Protection Program (PPP) found that the right technology helped them serve business members when they needed help and also gain new members. Technology can facilitate delivery on credit unions' brand promise of relationship-based services. get started.

Technology 195

Technology Lending Capital Meeting 195

PYMNTS

DECEMBER 12, 2018

Right now, though, we are talking about fraud, and how criminals use online data sites to steal from consumers in search of romance or, at least, some temporary companionship. That’s the view from Reinhard Hochrieser, director of product management at Jumio. Online Dating Scope. The solution?

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Online Fraud System New York 159

PYMNTS

JANUARY 11, 2021

That network, in combination with Equifax, will use advanced technologies to connect data “signals” that stem from 32 billion online interactions, five billion annual transactions and 17 billion unique devices across the globe, as the company said in its announcement tied to the acquisition.

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Fraud Online ATM United States 158

Bank Innovation

DECEMBER 18, 2017

Citi is now using distributed ledger technology to manage collateral and send cash and securities in a single click, Citi announced last week.

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Security Management blockchain Software 186

PYMNTS

MAY 20, 2020

Travala.com CEO Juan Otero said in the announcement, “We couldn’t be more excited to join forces with TravelbyBit, which is backed by Binance and have constantly been achieving and pushing crypto adoption by providing blockchain-based online travel booking services.” Meanwhile, Luno, a digital currency platform backed by Naspers Ltd.,

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Bitcoin blockchain Operations cryptocurrency 131

PYMNTS

APRIL 29, 2020

Banks have not faced issues in fulfilling their obligations to their various customers, Caldeira said, and technology has not proved a hindrance to meeting demand as businesses and individuals look for increased assistance in navigating a new reality of digitally delivered financial services. For them, the transition has been seamless.”.

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Technology System Meeting Resources 142

PYMNTS

SEPTEMBER 5, 2019

Payments and cash flow can be the difference between life and death for small and medium-sized businesses (SMBs), This also applies to expense and spend management, which have a massive impact on cash flow. Technology, analysts said, will be essential to addressing these challenges. Not only that, but 24 percent of U.K. SMB Challenges.

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Management Mobile Cards Technology 150

PYMNTS

JANUARY 16, 2019

Bebe, eCommerce, online store, loyalty program, clubbebe, website, online shopping, women’s fashion, women’s clothing, retail, news. The retailer bebe has launched a new online store and an enhanced customer loyalty program, partnering with Branded Online on both projects.

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Online Branding Retail Customer Experience 113

PYMNTS

JANUARY 29, 2019

For payments and commerce , there’s another uncertainty that hangs in the air: Will legal online sports betting keep going forward, despite a recent decision by the U.S. In the meantime, what should businesses that want to operate in that new world do besides sit around and wait? More about that in just a bit, though. Proactive Steps.

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Online Las Vegas New Jersey Fraud 169

PYMNTS

MARCH 21, 2019

It might not have been inevitable, perhaps, but it was certainly expected: a regulatory backlash concerning the booming trade (both online and in brick-and-mortar stores) of eCigarettes , with their different flavors attractive to younger consumers — including underaged ones. While the FDA decision shows that the U.S., Authentication Process.

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Online Retail Regulation Trends 152

PYMNTS

SEPTEMBER 28, 2020

Saudi Arabia and the United Arab Emirates are attempting to square away increasing consumer use of online channels with their privacy and banking standards. Large-scale technology firms have fallen under fire for failing to comply with its requirements since it was first ratified.

Online 151

Online Report Payments Regulation 151

PYMNTS

JANUARY 15, 2021

The remaining $2 billion that was released came from the bank’s wholesale operations. That activity ties in with the near-term uncertainty of the economic landscape, said management on the call. Management spotlighted that for the consumer segment, fourth-quarter profit rose 3 percent to $4.3 billion at the end of the quarter.

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