PYMNTS

NOVEMBER 6, 2020

We have deep dives on digital payments, online ordering and memberships. Millennials Drive More to Faster Payments . Millennials and Gen Z are among the groups that are most likely to have received instant payments. From Online Ordering to Cupcake ATMs: How Sprinkles Prepared for the Pandemic.

Online 148

Online Payments Millennials Apple 148

PYMNTS

MAY 20, 2020

But mounting concerns about health and safety amid the pandemic have motivated a consistently rising share of shoppers to try ordering their groceries online for delivery. percent of consumers that PYMNTS surveyed had switched to grocery shopping online as of early March, 14.8 For example, our survey found that 31.1

Online 184

Online Millennials Digital Strategies Retail 184

PYMNTS

MAY 23, 2017

A recent survey by American Express shows that, unsurprisingly, millennials have the biggest appetite for digital dining experiences, from ordering take-out through a mobile app to ordering and paying through a kiosk at their table to tweeting what they’re eating. For a full report, see the survey summary from American Express.

Survey 103

Survey Millennials social media Training 103

PYMNTS

SEPTEMBER 30, 2020

Many consumers are shying away from physical stores, however, leaving these high-end merchants scrambling to develop strong online presences. This trend is pushing BNPL methods forward in the United States, with one survey finding that more than one-third of the nation’s consumers had used installment payment plans as of July.

Payments 279

Payments Millennials Retail Trends 279

PYMNTS

JULY 8, 2016

The travel and expense management space has earned a place as a top adopter of mobile solutions for the enterprise. More than half (52 percent) of smaller companies surveyed by the firm said they rely on mobile banking platforms to manage and access their bank accounts.

Survey 101

Survey Mobile Resources Millennials 101

PYMNTS

SEPTEMBER 3, 2020

The pandemic has accelerated a preexisting trend in the restaurant industry in which QSRs — driven by doing more business with digitally savvy millennials and Generation Z consumers — have sought to personalize their interactions. Providing unique options as well as adding personal elements can keep in-store and online customers loyal.

Management 130

Management System Millennials Study 130

FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Our survey found that good fraud protection is paramount for customers - even though they themselves may exaggerate income or claims. Here are the top 5 surprises from that survey, along with tips for FIs on how to address or capitalize on them. FICO Admin.

Survey 52

Survey Fraud Digital Banking social media 52

PYMNTS

DECEMBER 11, 2020

Online lending startup Social Finance (SoFi) is in talks to go public through a sale to blank-check acquisition company. SoFi, which works on refinancing student loans, mortgages and personal loans, and recently began offering stock trading and cash management accounts as well, was valued at $4.8

Trends 175

Trends Fraud Millennials Community Bank 175

PYMNTS

AUGUST 28, 2019

Forget millennials – well, at least for a moment. The items are sold in small quantities to catch the interest of Generation Z and millennial consumers who aren’t interested in buying in bulk. This group is also big on conversations, both online and offline: Engagement Labs finds that they drive 19 percent of purchases.

Retail 148

Retail Trends Millennials Survey 148

PYMNTS

MAY 29, 2017

As of the most recent surveys, 60 percent of Americans support marijuana legalization. Millennials heavily favor legalization at 77 percent — no big shock there — but their baby boomer parents favor it even more heavily, at 81 percent. “We And that support’s breakdown by age cohort might surprise you some.

Online 156

Online Software Branding United States 156

PYMNTS

DECEMBER 3, 2019

The results of a new survey found that most people – around 77 percent – plan on returning some of their gifts this holiday season, according to reports. About 20 percent of those surveyed said they would probably return upwards of 50 percent of their presents.

Survey 136

Survey Retail Millennials Online 136

PYMNTS

MAY 21, 2020

That consumers have relocated their lives online in response to the pandemic is an easily visible fact when you look at earnings reports that successful retailers are releasing. We had some periods in the quarter when we saw as much as 300 percent growth rates with the [online-grocery] pickup business.”. Although new to the top U.S.

Millennials 171

Millennials Survey Online Retail 171

Abrigo

SEPTEMBER 2, 2020

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. These findings are true among all generations surveyed. These findings are true among all generations surveyed.

Lending 259

Lending Community San Antonio Survey 259

PYMNTS

MAY 19, 2020

That trend was particularly pronounced among older “bridge millennials,” who on average owned six separate connected devices, not counting their phones. According to PYMNTS’ latest consumer data on the subject, 47 percent of millennials have shifted their routines online, while 45.1 percent of bridge millennials have done so.

Technology 205

Technology Millennials Retail Report 205

PYMNTS

MARCH 13, 2020

Brick-and-mortar is instead rapidly changing to accommodate the needs of consumers who have come to expect the same speed and convenience from purchasing through online and mobile environments. Another survey found that 81 percent of Gen Z prefers to shop in-stores, for example.

Strategy 179

Strategy Millennials Retail Mobile 179

PYMNTS

JANUARY 31, 2018

In online banking, 40 percent abandonment is … intolerable. As many as four in 10 consumers have at some point in their journey into online banking found the process frustrating enough to give up, as estimated by Signicat. In life, 40 percent of anything is a lot. And the frustration level has grown.

Online 153

Online Security Course Mobile 153

PYMNTS

APRIL 13, 2020

There has been similar growth in mobile disbursement interest in the business-to-business (B2B) space as well, especially as more millennial and Gen Z workers join firms’ staff. Mobile has quickly become the backbone of consumers’ financial lives as well, with a recent survey finding that 79 percent of U.S.

Mobile 232

Mobile Innovation Millennials Payments 232

Perficient

FEBRUARY 9, 2021

Millennials — digital natives with arguably the greatest generational spending power — “have the lowest opinion of most industries’ digital services,” according to the same report. A comprehensive study may include ethnographic interviews, surveys, syndicated research and data gleaned from existing touch points.

Meeting 309

Meeting Customer Experience Millennials Branding 309

NCR

NOVEMBER 29, 2016

The impact of online reviews is growing, according to ReviewTrackers research. More than 1 in 3 people won’t eat at a restaurant with 3-stars on online review websites like Yelp, Facebook and Google. The online review space has entered the social media era, and banks are struggling to catch up. Online reviews are social media.

Online 40

Online social media Management Compliance 40

PYMNTS

SEPTEMBER 29, 2020

Filipino online payments platform PayMongo raised $12 million in a funding round led by Stripe, and also including existing investors Y Combinator and Global Founders Capital, and new investor Bedrock Capital. Why Millennials And Gen Z Could Save 2020's Holiday Shopping Season. Stripe Heads Up $12M Funding Round For PayMongo.

Payments 148

Payments Apple Survey Seattle 148

Abrigo

SEPTEMBER 2, 2020

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. These findings are true among all generations surveyed. These findings are true among all generations surveyed.

Lending 195

Lending Community San Antonio Survey 195

PYMNTS

FEBRUARY 13, 2020

The Wex Health Cloud is the company’s cloud-based platform that helps companies manage healthcare benefits, HSAs and spending cards for consumer usage. For corporate travel, it has been encouraging partners to focus their offerings on millennials. Millennials will book directly at a rate of 63 percent. healthcare business.

Millennials 150

Millennials Examples Cards Groups 150

NCR

AUGUST 2, 2016

The impact of online reviews is growing, according to ReviewTrackers research. More than 1 in 3 people won’t eat at a restaurant with 3-stars on online review websites like Yelp, Facebook and Google. The online review space has entered the social media era, and banks are struggling to catch up. Online Reviews Are Social Media.

Online 40

Online social media Management Compliance 40

Abrigo

AUGUST 7, 2017

Indeed, Jeff Phillips, CEO of online staffing firm Accountingfly, is routinely told by accounting and consulting firms that they are struggling to recruit and hire. In addition, 70 percent of those surveyed listed a lack of work-life balance as their primary reason for leaving public accounting, he added. Offer unlimited paid time off.

Policies 150

Policies Millennials Survey eBook 150

NCR

MARCH 22, 2017

Today, millennials are the largest generation in the United States – and their levels of entrepreneurship are unprecedented. Millennials are starting more businesses than previous generations, and they’re starting them at a younger age than their predecessors. The result? More data security. More productive employees.

Millennials 49

Millennials Innovation Digital Banking Security 49

FICO

OCTOBER 18, 2018

We are all used to articles that make sweeping generalizations about age – millennials and avocados springs to mind! But it can be difficult to really understand how, or if you should be customizing online experience to different age group, and how you do that when you must also manage fraud and security. Tweet Chat. October 30.

Survey 40

Survey Fraud Security Groups 40

PYMNTS

NOVEMBER 2, 2020

consumer seems happy to test the waters — and none more so than the coveted bridge millennials. According to PYMNTS survey data, nearly three times as many bridge millennials are Amazon Prime members as Walmart+ members. But three in 10 bridge millennials already report having both, just a month in.

Millennials 246

Millennials Retail Online Report 246

PYMNTS

APRIL 23, 2019

As more and more people use their smartphones to manage money, we saw an opportunity to address another customer pain point,” said John Legere, CEO of T-Mobile , according to a press release. survey by PYMNTS found an openness among U.S. survey by PYMNTS found an openness among U.S. percent of Bridge Millennials did so.

Millennials 145

Millennials Mobile Study Branding 145

PYMNTS

NOVEMBER 5, 2018

With the new research finding opportunity for wire to disrupt checks’ hold on accounts payable, and millennial entrepreneurs shying away from business credit card products, the latest data signals changes ahead for the way small business owners pick their payment rails. In all, more than 3.3 billion ACH debit and nearly 2.3

Payments 171

Payments Survey Millennials Cards 171

FICO

JUNE 9, 2016

Millennials, now the largest demographic group in America, are possibly the most misunderstood, elusive market ever, a notion underscored by The Wall Street Journal ’s article about the existence of $20,000-per-hour “Millennial consultants.” Millennials reward positive fraud outcomes. In Millennial parlance, that’s “harsh.”.

Millennials 40

Millennials Fraud social media Survey 40

PYMNTS

DECEMBER 27, 2018

Open banking, bank APIs and data sharing flourished in 2018, with small business and corporate financial services squarely in the path of this financial services trend as banks and FinTechs consider new ways to enhance business payments, accounting, treasury and financial management.

Customer Experience 191

Customer Experience Survey Trends Data 191

PYMNTS

JANUARY 14, 2021

percent of grocery shoppers are ordering groceries online to be delivered at home more now than they did before the pandemic began, while 21 percent are ordering grocery for curbside pickup more than before, and 11.9 percent are ordering groceries online to be picked up in-store more than they did before. Our research shows 22.7

Meeting 165

Meeting Arkansas Retail Millennials 165

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. are in the bottom 10 of the least loved brands by Millennials.

Millennials 45

Millennials social media User Experience Branding 45

NCR

FEBRUARY 16, 2016

And there’s no better way to target Millennial entrepreneurs than with the technology they crave to help them in their business pursuits. More than any other generation, Millennials experience life, work and business through technology and they expect seamless interactions regardless of location.

Millennials 40

Millennials Study Retail Community Bank 40

PYMNTS

FEBRUARY 20, 2018

19) noted 27 percent of small businesses surveyed in the U.S. have already used an online alternative lending platform. New research released by Mercator Advisory Group on Monday (Feb. Its 2017 U.S.

Millennials 101

Millennials Lending Survey Groups 101

PYMNTS

DECEMBER 12, 2019

The results of a new survey found that most people — around 77 percent — plan on returning some of their gifts this holiday season, according to reports. About 20 percent of those surveyed said they would probably return upwards of 50 percent of their presents. Returns promise to play a big role in that in the coming weeks.

Retail 131

Retail Milwaukee New York City New York 131

Insights on Business

MARCH 10, 2017

Wealth management firms have been scrambling to encourage more planning and saving, but many of these efforts are likely to fall short of their objectives. In a recent survey, IBM found that pre-retirement individuals of all ages are “too jammed to plan.”

Survey 110

Survey Millennials Analytics Management 110