PYMNTS

FEBRUARY 4, 2020

Consumer spending hit a record $880 billion in Q4 2019, thanks to online sales making up 15 percent of total expenditure — higher than ever recorded — and smooth eCommerce checkouts. PYMNTS has been studying the online checkout feature offerings of leading retailers in its Checkout Conversion Index series since 2015.

Report 155

Report Policies Retail Online 155

PYMNTS

MAY 14, 2019

JD.Com, the Chinese Amazon-like online marketplace, has invested further into its logistics network with a 376 million yuan (about $55 million) investment in Jiangsu Xinning Modern Logistics for a 10 percent stake, according to a report by TechCrunch. The China-listed logistics company offers supply chain services for consumer electronics.

User Experience 115

User Experience Big Data Maine System 115

PYMNTS

JUNE 17, 2019

In a discussion with Karen Webster, Samuel-Ogbu talked about the role of API aggregation and how incentives can help to ignite open banking, one of the main efforts now taking place in the world of payments and commerce. You need incentives to swallow up the slightly clunky user experience,” she said. API Aggregation.

User Experience 196

User Experience Examples Innovation Cards 196

PYMNTS

FEBRUARY 28, 2019

Platforms need to pay careful attention to fraud across dozens of markets, meaning the ability to detect and manage fraud will only become more crucial as the sharing economy grows. Airbnb on Payments, User Friction and Security Challenges in a Global Market. Read these and the rest of the latest headlines in the Tracker.

Payments 183

Payments User Experience Training Case Study 183

Insights on Business

MARCH 26, 2018

At IBM Think, the premier business and technology conference, the main theme is “mankind + machine,” and during the Wednesday morning session with Ian Hurst and Sarah Diamond, IBM General Managers of Banking and Financial Markets, and Naresh Vyas, Royal Bank of Scotland Head of Solutions, that theme was on full display. Lastly, Ms.

User Experience 135

User Experience Compliance Maine Regulation 135

PYMNTS

JANUARY 14, 2019

News last week that Macy’s profits would take an unexpected Q4 nosedive set off a retail stock market shock wave that wiped $34 billion in value from the sector. What’s really steered people wrong is focusing on the average percentage of all retail sales that are online, and ignoring what’s happening in key verticals.

Retail 198

Retail Online Mobile Data 198

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. In other markets, the rise of marketplaces is giving old organizations new perspective.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

MARCH 20, 2020

The drop in the stock market has led some banks to run out of big bills as clients reportedly arrived take as much money out of their accounts as they could. It takes effort to balance seamless-but-fraud-free user experiences. Main Street USA Was Healthy In February, But Coronavirus Is The Wild Card.

Technology 181

Technology Apple New York City social media 181

PYMNTS

JANUARY 9, 2020

Automotive sales are increasingly going digital – and more consumers are buying more used products of all types online. Indeed, the anticipated compound annual growth rate (CAGR) of the global automotive subscription services market through 2022 is 71 percent. The answer might lie in the sign-up process itself.

Nashville 130

Nashville Tennessee Philadelphia Video 130

PYMNTS

MAY 29, 2020

In today’s market, growing availability of government aid has helped many SMBs, yet also lifted the curtain for many entrepreneurs about just how confusing, opaque and limiting certain financing arrangements can be. . The global pandemic has created a unique predicament for many SMBs.

Capital 168

Capital Technology User Experience Strategy 168

PYMNTS

SEPTEMBER 15, 2020

In the September Digital Identity Tracker® , PYMNTS explores how sharing economy providers are investing in digital identity verification technologies to protect their users and why trust begins with a seamless onboarding experience. Around The Digital Identity Ecosystem.

Report 206

Report Los Angeles Fraud Utah 206

PYMNTS

DECEMBER 13, 2018

Many members first engage with their CU through its website or other online portal. In recent weeks, some CUs have stepped up efforts to make their online offerings more accessible to disabled users. Meanwhile, another partnership could change the way users engage with a CU’s network of ATMs.

Regulation 135

Regulation South Dakota ATM New York City 135

PYMNTS

APRIL 2, 2018

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

JANUARY 22, 2018

More important, perhaps, than the innovations they made on behalf of their more famous lead players, was how their contributions accelerated those innovations’ time to market. It was also a tacit admission that capturing more grocery spend required more than just relying on the natural evolution of the growth of online grocery sales.

Innovation 135

Innovation Online Branding El Paso 135

PYMNTS

APRIL 7, 2017

Amazon recently focused a bit of attention on smoothing out one of the rougher patches marring user experience and accessibility. Amazon recently fixed an early point of friction: the requirement that users enable Alexa’s skills via smartphone or web browser before they can use them. Here’s what we mean.

Google 101

Google User Experience Apple Retail 101

Perficient

AUGUST 30, 2022

The four main roles in a squad are: Product Owner: Product Owners define the product vision. Business stakeholders utilize many different techniques and tools when building a Roadmap, such as market research and customer intelligence data. because it would impact the user interface and user experience, and thus, the production process.

Meeting 294

Meeting Examples UX Case Study 294

PYMNTS

FEBRUARY 19, 2019

One day — maybe one that has already happened for some PYMNTS readers — we might look back with fondness and nostalgia on that time when chargebacks stood as the main worry merchants and other organizations faced when it came to fraud and risk. Insult Rate. All this is much more than academic, much more than some wish list for the future.

Fraud 169

Fraud Data Maine System 169

PYMNTS

DECEMBER 11, 2017

Bringing in $165 million in venture funding is a major event in the life of any startup, particularly if the startup in question says it wasn’t even in the market to raise funds — it was doing just fine on its own revenue. I didn’t go into the market with the idea to fundraise,” Nicodemus admitted. “We

Branding 100

Branding Capital Retail User Experience 100

PYMNTS

OCTOBER 7, 2019

Walking around at the Sibos conference in London last week, Vocalink CEO Gregor Dobbie said the big takeaway is that this industry is undergoing not one, but several foundational shifts as a plethora of new ideas and methods are flooding into the market. Request to Pay is not quite in the market yet, but the goal is to get it there soon.

Payments 167

Payments Innovation System Security 167

PYMNTS

MARCH 7, 2016

Checkout conversion is such an important benchmark because, as Shrauger explained, not only does it represent a better consumer experience, but if the same conversion rates on mobile and online were seen in-store it would be starting – painting a very clear picture for merchants.

Mobile 100

Mobile Online User Experience Payments 100

PYMNTS

JULY 5, 2017

We also work with many emerging growth startups and SMBs, which forces us to be agile, fast and responsive, while providing continuous momentum to the market and to customers. By perceived security, I am talking mainly about user experience as it relates to the digital payment space. When I think of innovation, I think Amazon.

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

SEPTEMBER 14, 2016

As Reitblat pointed out, retailers invest a lot of money and effort in marketing their services, building their brand, acquiring customers and optimizing the purchasing tunnel and user experience on their sites. For many merchants, Reitblat said that the fear of fraud actually causes more harm than the fraud itself.

Fraud 100

Fraud Retail User Experience System 100

PYMNTS

JUNE 21, 2017

It was a plan, Ready noted, that marked the beginning of PayPal’s big shift from being perceived as a payments ecosystem adversary to an ecosystem enabler in digital banking and money transfers, leveraging the reach of PayPal online and via mobile pay for the benefit of card issuers and the consumers they serve.

Mobile 134

Mobile Cards Digital Banking User Experience 134

PYMNTS

NOVEMBER 1, 2017

In a recent digital discussion with Karen Webster, Michael Sass, VP Market Product Management, Security Solutions, Europe, Mastercard , and James Rendell, VP Product Management, Payment Security, CA Technologies , discussed the advantages as well as the obstacles that are still in the way. The updated 3D Secure 2.0 The arrival of 3D Secure 2.0

Security 109

Security Payments CA Data 109

MyBankTracker

FEBRUARY 23, 2021

Instead of heading to a branch, they let you manage your money completely online. This Chime Spending Account review offers a closer look at the features, fees, and overall user experience you can expect when you move your money here. Online bank accounts tend to be fee-friendly and there’s a simple reason why.

ATM 52

ATM Cards Mobile Online 52

Fintech Labs Insights

MARCH 13, 2017

” Codó continued, “We focus on three main market needs: user experience, fraud prevention and how to connect digital identity to physical identity.” Over 20 million online ID validations every year. Campmany: ICAR has been positioning in the market as the leading company in identity validation.

User Experience 18

User Experience Fraud Maine Mobile 18

Fintech Labs Insights

MAY 26, 2015

SayPay Technologies uses biometric authentication to give users an easy way to pay bills, checkout online, and log into their online banking website. Millions of production users in 40+ countries. SayPay offers voice-based authentication for three main use cases: bill pay, e-commerce checkout, and online banking login.

San Jose 12

San Jose CA Online Mobile 12

PYMNTS

SEPTEMBER 29, 2020

Consumers around the globe have moved their purchasing online during the pandemic, and those in the Middle East and North Africa (MENA) region are no exception. The true change merchants are facing is not in trying to stay on top of a spike in online users. Online Payments Drive Privacy Concerns.

Payments 172

Payments Regulation Online Retail 172

PYMNTS

JUNE 27, 2019

The goal is to create a consistent and ubiquitous user experience across the channels they shop by leveraging the credit and debit relationships already in place with their banks. trillion market in 2017 growing at twice the rate of credit cards. said they are interested in POS financing for large online purchases.

Lending 188

Lending User Experience Cards Fintech 188

Fintech Labs Insights

JANUARY 8, 2016

December: Introduces bank account deposits using POLi online payment service. December: Wins Most Effective Mobile Payment Solution at The Effective Mobile Marketing Awards. October: Efma ranks mBank first in Digital Marketing category in global banking competition. August: Reaches 1 million active users.

Innovation 12

Innovation Mobile Fintech Cards 12

Fintech Labs Insights

JUNE 18, 2015

Founded in 2009, WePay offers online marketplaces, crowdfunding platforms, and small businesses two main products: 1) A white-labeled payments processing platform, Clear. Finovate: WePay’s payment APIs are built for online marketplaces, ecommerce sites, and crowdfunding platforms. 2) A merchant account platform, Connect.

Security 12

Security Payments San Jose Fraud 12

PYMNTS

JUNE 27, 2016

It’s been nearly two years – 20 months to be precise — since it was launched after significant investments in engineering, marketing and promotion. Four percent usage of Apple Pay of a 5 percent Safari browser universe isn’t much of a market for merchants to get jazzed about. Safari accounts for roughly 5 percent of search on the web.

Apple 165

Apple Mobile Cards Payments 165

PYMNTS

APRIL 23, 2018

Traditional acquirers are being marginalized by technology players that provide solutions — not just payments processing — to software platforms who want more control over the end-to-end payments experience for the merchants with which they do business. To name but a few. Disruptors Being Disrupted.

Retail 117

Retail Maine Lending Software 117

PYMNTS

SEPTEMBER 2, 2019

It depends a great deal on how many cards are in the market that are contactless-enabled, combined with contactless terminals, combined with the use case for everyday payments. New York’s MTA went online with contactless payments this summer. If the transport system gets contactless-enabled, it tends to ramp faster.

Payments 205

Payments Apple New York City Regulation 205

PYMNTS

NOVEMBER 25, 2019

That was one of the main messages from a recent PYMNTS discussion featuring Karen Webster and Vaduvur Bharghavan (he goes by VB), the president and CEO of Ondot Systems. By providing a streamlined user experience, they can add value to the financial institution and the cardholder, putting themselves into the commerce stream.”.

Google 272

Google Fintech Payments Apple 272

NCR

JANUARY 15, 2018

While there are several competing headsets on the market, clear applications for the technology are still in relatively short supply, with initial ideas limited mostly to immersive gaming or exploration. There’s still a long way to go before this happens. Is the industry ready for VR payments?

Payments 68

Payments Branding Technology User Experience 68

PYMNTS

JANUARY 20, 2020

In the near term, Fabara told Webster, he believes the global market will see a much wider adoption of 3D Secure standards and the updated EMV standards online, which will provide a greater measure of protection for digital commerce without compromising the user experience.

Security 168

Security Fraud Risk Management Payments 168