ACA International flags shortcomings in CFPB national debt collection consumer survey
CFPB Monitor
MARCH 6, 2017
In a new white paper, “ An Overview of the Analytical Flaws and Methodological Shortcomings of the CFPB’s Survey of Consumer Experiences with Debt Collection ,” ACA International takes aim at the report released by the CFPB in January 2017 that presented the findings of the CFPB’s national debt collection consumer survey.
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