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Podcast: Reducing the friction in banking

ABA Community Banking

Anne Tangen, a bank IT expert-turned-CEO at BankFive in Fall River, Massachusetts, talks about BankFive's efforts to reduce friction in the account opening process, as well as her work to smooth the path for talented women in the community bank C-suite.

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Street Cred: How One Spa Entrepreneur Is Navigating The COVID-19 Crisis

PYMNTS

It’s hard to find a retail resume that’s more impressive than Joyce Hampers’. After that, a private law practice followed by an appointment by William Weld (then governor of Massachusetts) as commissioner of revenue in 1975. She is right in the eye of the retail hurricane known as the coronavirus.

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Podcast: Inside a Community Bank’s ESG Strategy

ABA Community Banking

On the latest episode the ABA Banking Journal Podcast, Berkshire Bank President and CEO Nitin Mhatre discusss Berkshire Bank's "BEST Community Comeback," a new $5 billion ESG-focused initiative at the Massachusetts-based midsize community bank.

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Behind BJ’s Digital Double Down

PYMNTS

Headquartered in Westborough, Massachusetts, BJ’s Wholesale Club doesn’t always attract the same level of interest as its larger counterparts at Costco or Sam’s Club — mostly because those competitors are much larger. And continue to launch them — now under new leadership. A Unified Omnicommerce Focus.

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How BNPL Services Help Small Businesses Increase Their Sales

PYMNTS

Massachusetts-based eTailer 1620 Workwear sells heavy-duty clothing for construction workers, carpenters, plumbers, EMTs and others who work outdoors or in demanding environments, and recently began deploying installment payment options from BNPL provider Afterpay.

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Walmart Amazon Whole Paycheck Tracker: Grocery Upgrades, Entertainment Expansions

PYMNTS

The Go team is now part of Physical Retail Technologies group within Amazon — an entity created in 2017 to expand the efficacy, efficiency and profitability of the tech such that it could be used more expansively — and sold to other retailers looking to adopt cashierless technology. New Leadership of the Week: A New CEO For Sam’s .

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Fizzle Of The Week: The Activist CFPB

PYMNTS

And, under his leadership, the new CFPB seems bent on doing things very differently than it has in the past. But critics, notably Massachusetts Senator and CFPB architect Elizabeth Warren, have accused Mulvaney of shuttering the CFPB in all but name only, and doing so by defanging its ability to actually protect consumers. The reason?

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