Remove Knowledge Base Remove Millennials Remove social media Remove User Experience
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How Friendly Friction Builds Better Banking Experiences

PYMNTS

According to a recent study by Citibank , 31 percent of consumers use their mobile banking app more than any other — placing mobile banking behind only social media and weather for most frequented mobile destinations. That means building an omnichannel strategy is crucial for banks.

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FinovateSpring 2016 Live Blog – Day 2

William Mills

Demo: Sezzle app with knowledge based authentication to link bank accounts. Customers can store all of their online profiles in one secure location to improve user experience. Fiserv is meeting that need for FIs and millennials. Adds in Social security. The account has a tie into social media and sharing.

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