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Is “Enterprise Intelligence” an Oxymoron? Breaking the 5 Blockers

FICO

It is generally held that most traditional companies have all the information they need to make smarter customer decisions that will improve customer loyalty and increase revenue, but it’s sitting in silos scattered across the organization, and management just can’t figure out how to make it all work together and across all channels.

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Enterprise Intelligence: 5 Steps to Ending a Whac-a-Mole Approach

FICO

Banking and insurance companies marketing to fickle consumers are trying to leverage enterprise intelligence to build effective, lifecycle-long customer management solutions. What are some of the warning signs that things are not going smoothly in your customer acquisition, management, and retention efforts? Real-Life Whac-a-Mole.