PYMNTS

SEPTEMBER 19, 2018

Artificial intelligence (AI) and machine learning (ML) are blurring the divide between online and in-store shopping, and bringing an all-new human element into retail. To learn more about how businesses are leveraging AI and ML technology to optimize their customer experience, click here to download the report.

Retail 158

Retail Report Samsung Customer Experience 158

PYMNTS

OCTOBER 31, 2018

However, AR is now rewriting the rules of the retail game. A growing number of retailers are leveraging the technology to entice customers with a “try before you buy” shopping experience, having already been adopted by several big names in retail, including the likes of Walmart and Target.

Retail 173

Retail Report social media Samsung 173

PYMNTS

AUGUST 26, 2019

Pretty much everyone needs medicine at one or another, and that need is helping to drive retail innovation and attempts at disruption in the pharmacy business. In a statement, as reported by the outlet, Walgreens anticipates “minimal disruption to customers and patients.” The latest evidence of that comes from Walgreens.

Innovation 136

Innovation Retail United States ATM 136

PYMNTS

MARCH 20, 2019

For instance, why are there significant, revenue-draining gaps between what merchants think about payments innovation and what they actually do? Koopman and Karen Webster recently engaged in a discussion about how those gaps apply to a very specific but lucrative part of the retail landscape: the health and beauty product space.

Innovation 139

Innovation Retail System Payments 139

PYMNTS

OCTOBER 7, 2019

As consumers get more visual, so, too, does retail, and that is helping to fuel some significant innovation. Indeed, 3D mapping stands as one of the latest ways that spatially focused technology promises to improve the retail experience. All of that provides an opportunity for visual innovation. Among them?

Retail 116

Retail Innovation Analysis Mobile 116

PYMNTS

AUGUST 27, 2019

When it comes to retail innovation — changes that promise to influence commerce not only this year, but in the 2020s — cameras could have a significant role. This data certainly isn’t nothing, but it pales in comparison to the data troves that digital retailers have. Take security cameras for starters. “We Data Blocks.

Retail 118

Retail Innovation Video Data 118

PYMNTS

APRIL 2, 2019

It’s not enough to be a retailer these days, not if a merchant intends to survive in a world of commerce dominated by the likes of Amazon and other tech-focused competitors. Innovation is one of the keys to advancement — and that increasingly means opening tech hubs, incubators and other such operations. New Efforts. Lab Changes.

Innovation 170

Innovation Retail Examples Branding 170

PYMNTS

AUGUST 23, 2019

For a glimpse at how innovation is playing out in the retail world, it always helps to take a look at recent developments in the world of quick-service restaurants, or QSRs. Brands, the owner of Taco Bell, KFC and Pizza Hut, reported an overall year-to-year revenue gain in the second quarter of 2019 of about 10 percent, to $1.31

Innovation 124

Innovation Trends Retail New York City 124

PYMNTS

JUNE 14, 2019

Radio-frequency identification (RFID) technology is carrying more weight in retail these days, helping merchants to innovate and win over consumers, and even serving to tie together web, mobile and in-store experiences as part of the focus on omnichannel commerce. That’s where RFID technology can also help with retail.

Retail 153

Retail Tools Innovation Examples 153

PYMNTS

MAY 9, 2019

In today’s digital economy, with shopping as easy as the tap of a finger on a smartphone screen, brick-and-mortar retail businesses have no choice but to innovate to keep and grow their clientele. At the same time, many consumer services firms recognize the value that specific technological applications can bring to their operations.

Innovation 197

Innovation Retail Survey Technology 197

PYMNTS

DECEMBER 5, 2018

Retailers are turning to accelerators to drive innovation, and Target is taking its program to the international stage: It is teaming up with Germany’s wholesale and food specialist METRO AG for its cohort this year. The program, which is in its fourth year, is open to startups from the U.S. as well as other countries.

Retail 140

Retail Innovation Industry Metro 140

PYMNTS

SEPTEMBER 19, 2019

Apparel used to be mostly a brick-and-mortar retail experience, but that has changed drastically over the last few years – and has been one of the main innovations when it comes to commerce related to the clothes we wear. But at this point, it is also mostly table stakes in the race to bring apparel retail online.

Retail 137

Retail Innovation San Francisco New York City 137

PYMNTS

JANUARY 27, 2020

Retail keeps embracing numerous new technologies, and biometrics is not only one of them, but an area of recent growth and development, including via some of the biggest names in commerce. Take Amazon, which continues to expand its brick-and-mortar retail footprint, and the technology underlying those stores.

Retail 264

Retail New York Dallas Trends 264

PYMNTS

JULY 8, 2019

Can cameras replace cashers in retail? According to a recent Wall Street Journal report, British grocer Tesco plans to open a “pick and go” or “frictionless shopping” store to the public next year, following testing the store technologies with employees. the report noted. The grocery industry is making a go of it.

Retail 152

Retail Innovation Seattle Chicago 152

PYMNTS

JANUARY 10, 2020

Big-box retail is getting a refresh for 2020, at least in some parts. The big-box membership retail store saw its sales continuously rise throughout the holiday season, according to a report by The Wall Street Journal. Other innovations are taking place, including at Walmart. Take Costco. Grocery Robots.

Retail 130

Retail Innovation New Hampshire Online 130

PYMNTS

SEPTEMBER 25, 2019

Can a person’s ear serve as one of the next frontiers of retail innovation? News has recently emerged that a computer scientist has developed what Geek.com called a “novel way of unlocking your phone,” which, in turn, could one day find its way into retail uses as a new form of biometric authentication. China Example.

Retail 152

Retail Innovation System Examples 152

PYMNTS

JUNE 28, 2019

It often seems that technology makes retail innovation. It can be easy to forget that people are behind those innovations. Ive has earned a place in the history books, at least when it comes to the history of this particular era of retail. That’s some of the worry coming out of these reports about Ive’s departure.

Apple 116

Apple Innovation Retail US 116

PYMNTS

OCTOBER 3, 2019

The sale of shoes online has come a long way since the dawn of eCommerce – and footwear continues to help drive innovation in the retail space. The importance of this area of retail was recently underscored by a move involving a Google veteran. 14, Reuters reported about a week ago. The Right Fit. Nike and Voice.

Innovation 116

Innovation Retail Google Online 116

PYMNTS

OCTOBER 21, 2020

One recent study found that 29 percent of customers would stop shopping with retailers that they felt offered inadequate public health or safety measures, for example. To learn more about consumers’ changing payment needs and why merchants must invest in key payments innovations, read the Playbook’s Deep Dive. About The Playbook.

Retail 174

Retail Payments Report Trends 174

PYMNTS

NOVEMBER 7, 2019

Retail technology is undergoing big changes in the restaurant world, and that includes the drive-thru. Some brands like McDonald’s are turning to voice recognition technology to keep orders moving. Some brands like McDonald’s are turning to voice recognition technology to keep orders moving. Role of Cameras.

Retail 103

Retail Innovation Mobile Google 103

PYMNTS

OCTOBER 14, 2019

If so, you’ve been at the site of one of the hottest areas of retail innovation. Starbucks, whose use of mobile commerce technology is the source of envy and imitation in the quick-service restaurant (QSR) and even wider retail world, is also involved in this trend. Been on a fast food drive-thru lately?

Innovation 125

Innovation Retail Google Course 125

PYMNTS

JANUARY 11, 2021

India-based Goldiam International has completed the soft launch of its B2B website after the acquisition of Eco-Friendly Diamonds , a successful CVD diamond growing company, a report from Business-Standard says. retail jewelry industry. On Friday, Goldiam's stocks were trading in the green, an India Infoline report said.

Retail 197

Retail US User Experience Innovation 197

Bank Innovation

JULY 16, 2018

Bank of America will invest about $75 million per quarter in technology from now through the rest of 2019, the bank reported in its earnings call today.

America 247

America Technology Innovation Report 247

PYMNTS

JULY 9, 2019

Retailers surely have more than enough to worry about these days. For one, the pace of innovation keeps speeding up – and that holds true for all types of retail niches, from apparel to grocery to others. Fast on the horizon, of course, is the new mobile network technology called 5G. 5G and AR.

Retail 194

Retail New York City Mobile Innovation 194

PYMNTS

DECEMBER 24, 2020

When it’s said and done there was only one story that mattered in the retail universe this year and it was the rise of the digital-first economy. The latest research shows 40 percent of surveyed shoppers report doing fewer activities in stores and more activities online — this is up from the 12 percent who reported doing so on March 6.

Retail 295

Retail Branding Minneapolis Trends 295

PYMNTS

JANUARY 18, 2021

Every year for the last 110 years , members of the retail trade group, known as the National Retail Federation (NRF), have assembled to discuss the slate of issues pertinent to its members. COVID-19, of course, didn’t cause physical retail’s steep decline — it just accelerated it. Retail is now about logistics and the last mile.

Retail 309

Retail Online Maine Branding 309

PYMNTS

NOVEMBER 5, 2019

And it might not go so far in payments and commerce in the coming decade, at least going by the results of a new Mastercard collaboration with Harvard Business Review Analytics on what really works when it comes to innovation, companies and executives. The report, released Tuesday (Nov. 2020 Innovation Sparks.

Innovation 102

Innovation Report social media Data 102

PYMNTS

NOVEMBER 23, 2020

Retailers, too, had to respond and revise their checkout experiences when fears over the new coronavirus lingering on surfaces led to consumers becoming reluctant to exchange cash with store clerks or insert payment cards into point-of-sale (POS) terminals. Around The New Merchant Business Models Ecosystem.

Report 192

Report Case Study Payments Strategy 192

PYMNTS

APRIL 4, 2019

Out of the haze of uncertainty emerged a new mobile network, and from the new mobile network came new retail applications and experiences, all taking advantage of the faster speed of the technology, and the potential to reduce friction. The mobile technology is moving from the realm of the possible to the world of the real.

Retail 177

Retail Mobile Course Branding 177

PYMNTS

APRIL 9, 2019

Retail innovation labs – incubators or tech hubs – aren’t confined to operations run by the likes of Amazon or Walmart. A new lab store from 7-Eleven underscores the innovation wave that is taking place in the convenience store sector of retail – a sector ripe for change, disruption and growth. stores with the innovation.

Innovation 155

Innovation Millennials Dallas Retail 155

PYMNTS

OCTOBER 28, 2019

As a new decade approaches, retail is driving hard toward its future thanks to connected vehicles. European car manufacturer Skoda will be adding a virtual assistant to its vehicles, which will be accessible through vocal commands, according to a report by CNBC. Expect more innovation as the connected vehicle ecosystem grows.

Innovation 104

Innovation Retail Software Google 104

PYMNTS

AUGUST 14, 2019

Youngsters tend to get all the credit when it comes to being a force that drives retail innovation, and that’s fair enough. New PYMNTS research about mobile commerce and how mobile technology informs the in-store purchasing experience provides fresh evidence for that view. But older consumers shouldn’t be counted out, either.

Innovation 123

Innovation Retail Millennials Mobile 123

Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? According to a new report from PwC titled “Retail Banking 2025 and Beyond” (see sidebar), the retail banking industry is undergoing tremendous change—but, of course, community bankers already know that. “A

Banking Trends 151

Banking Trends Retail Trends Community Bank 151

PYMNTS

MAY 23, 2019

When it comes to innovation, go to the source. has joined the ranks of companies and brands setting up innovation labs. QSR Innovation. The PepsiCo innovation effort comes at a time of significant technology development in the world of restaurants, including quick service restaurants (QSRs).

Innovation 148

Innovation Retail Operations Technology 148

PYMNTS

SEPTEMBER 11, 2019

Virtual reality could have more retailers reach more consumers in the coming few years — in large part by upping the consumer experience. Four temporary pop-ups have opened and are opening in New York, San Diego, San Francisco and in the Las Angeles suburb Santa Anita, CNBC reports. and Europe by 2022. But anybody can do this.

Retail 192

Retail San Diego San Francisco Branding 192

PYMNTS

MAY 19, 2020

Voice assistant technology already had an audience even before the coronavirus outbreak gave it a big boost, as it has now radically reshaped consumer habits and preferences on a global scale. percent of Gen Xers report the same thing, as do 30 percent of bridge millennials. And consumers plan to stick with their new behaviors.

Technology 205

Technology Millennials Retail Report 205

PYMNTS

AUGUST 13, 2020

By comparison, the first 3-D Secure (3DS) technology provides consumers with a user experience marked by lengthy times for processing and verification. The company reports that retailers selling through eCommerce are experiencing record sales numbers, but fraud rates are also on the uptick. seconds on average through EMV 3DS.

Technology 248

Technology User Experience Fraud Comparison 248