Perficient

FEBRUARY 18, 2021

I presented on this topic, along with my colleague Scott Albahary – Chief Strategist for Financial Services here at Perficient and Jim Marous – Co-Publisher of The Financial Brand , to approximately 500 financial services industry folks. Well one of the biggest challenges right now is humanizing the digital experience. The Situation.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

PYMNTS

AUGUST 10, 2017

It’s been a little over a year since our Digital Banking Tracker heralded the “ Dawn of Banking Voice Technology.” Now it’s more like the high noon of banking voice technology, with most major banks hosting their own incarnation — all with slightly different capabilities and adoption rates. Santander U.K. Santander U.K.

Security 156

Security Technology Fraud User Experience 156

PYMNTS

NOVEMBER 5, 2020

As the B2B commerce landscape innovates, it is continually after that "Amazon-like" experience forged in the consumer commerce world. But for B2B vendors and suppliers, the unique needs of corporate customers cannot be ignored, making a consumer-like buying experience particularly complex. Pricing Complexities.

Online 358

Online Strategy System Technology 358

Perficient

AUGUST 14, 2023

Watch our video guide on the Google Optimize sunset replacement and transitioning tips:  This video presents a structured strategy for businesses transitioning from Google Optimize to more robust tools.

Google 419

Google Tools Analytics Strategy 419

Insights on Business

NOVEMBER 12, 2018

Today, governance, risk and compliance (GRC) is being transformed by not only rapidly-evolving regulatory standards and growing costs of non-compliance, but also by the clear and present need for greater GRC adoption/engagement – by the first line of defense – while delivering added value by empowering business users.

Compliance 107

Compliance Technology User Experience Analytics 107

PYMNTS

NOVEMBER 12, 2020

The Financial Stability Board this month issued a warning for financial institutions (FIs) that outsource key technologies and functions, warning of " systemic risk " associated with too much reliance on a third-party partner. Visa Launches FinTech Collaboration Initiative In Europe.

Fintech 220

Fintech User Experience System Data 220

PYMNTS

JANUARY 18, 2019

For corporations that want to stay ahead of the competition, innovation is a must, but developing and supporting a payment solution can prove challenging. Instead, many rely on their FIs to create this kind of technology, which presents these institutions with a number of hurdles. Flexible and Far-Reaching .

User Experience 189

User Experience Innovation Strategies Payments Strategy 189

PYMNTS

JULY 13, 2017

It’s often declared dead, innovators of all stripes are constantly declaring war on it and it is so out of style that even technologies relating to it are considered doomed to the ranks of historical obscurity. What’s Next in Idea Bank’s Innovation Calendar. Which, in turn, he said, means bringing better access to it.

ATM 100

ATM Innovation Mobile User Experience 100

PYMNTS

FEBRUARY 4, 2020

. “Genpact and HighRadius will solve this challenge by delivering a transformative digital automation solution that enables businesses to maximize their working capital, while enhancing the customer and user experiences. 5 at the Order to Cash and Treasury Unconference at the AT&T Stadium in Dallas, Texas. .”

Dallas 131

Dallas Texas User Experience Software 131

PYMNTS

AUGUST 20, 2020

As digital payments and digital commerce have expanded their penetration among consumers and merchants alike, the greater usage is pushing the pace of innovation in the segment. One of the most recent developments was this week’s announcement of the Samsung Pay Card powered by Curved and Mastercard technology.

Samsung 238

Samsung Cards Payments Innovation 238

Perficient

OCTOBER 29, 2020

To bring about behavior change, these factors must be present in sufficient quantity, and must converge at the same time. Quibi also improved on the standard means of delivery, investing in a technology called Turntable to make mobile TV-watching easier. Quibi needed to move users above the FBM action line. Score one for Quibi.)

US 294

US social media User Experience Digital Strategies 294

PYMNTS

MARCH 3, 2017

Overview: Join Hannah Preston, Solution Strategist, Payment Security Division, CA Technologies and Karen Webster, CEO, Market Platform Dynamics, on Thursday, March 30th, at 1:00 PM (EST), to learn how authentication is evolving; how it could transform your security and user experience; and how you can tackle the choices and consequences.

Security 100

Security CA Customer Experience User Experience 100

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. Fraud remains an ever-present challenge, however, and marketplaces worldwide are deploying new defenses.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

SEPTEMBER 24, 2020

They’ve gotten used to what Shields termed “ease of use and delightful user experience” — being able to find and buy what they want using any number of payments options. Along the way, they expect to be presented with relevant promotions and products that match their profile and interests. A bank cannot do everything,” she said.

Payments 237

Payments Data Fintech User Experience 237

PYMNTS

AUGUST 16, 2018

But that does not mean a proactive mindset reigns when it comes to mobile security and innovation. Reactive ways of doing things can degrade the user experience — and that can drive away consumers. Mobile Innovation. But the right outlook is a good place to start, and a jumping-off point for any meaningful improvements.

Mobile 127

Mobile Payments Security Innovation 127

Accenture

MARCH 20, 2017

In the new world of digital payments, many technology developments are driven by customer experiences. Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers. Read the full report.

Customer Experience 151

Customer Experience Payments User Experience Innovation 151

Accenture

MARCH 20, 2017

In the new world of digital payments, many technology developments are driven by customer experiences. Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers. Read the full report.

Customer Experience 150

Customer Experience Payments User Experience Innovation 150

South State Correspondent

JULY 19, 2023

Once generated, the power of this application is that you can quickly create workflows like Figma (the current non-AI design standard) so bankers can test the user experience while designing the user stories. Tome is one such application that, for $8 per month, can produce a draft presentation about almost any topic in seconds.

Marketing 195

Marketing Training Video Tools 195

PYMNTS

APRIL 12, 2018

A surge in FinTech innovation, new industry players and the embrace of cutting-edge technologies – like artificial intelligence and mobile payments – positions the T&E market as an example of how B2B payments can, in fact, be innovative. We have a maniacal focus on user experience.

Innovation 101

Innovation User Experience Management Policies 101

PYMNTS

DECEMBER 18, 2019

Its technology helps companies build customer profiles, launch and optimize personalization campaigns and automate decision-making for customers. This AI-powered ordering experience was launched at Sonic Drive-In earlier this year. Terms of the deal were not disclosed. Sonic Move. Bigger AI Role.

Retail 131

Retail Tools User Experience Technology 131

PYMNTS

NOVEMBER 19, 2020

And 88 percent said they’d had a “consistently positive user experience” with NFC contactless technologies. We've worked with our Google Lens team and we've actually integrated some of their camera technology,” noted Woodward. “So NFC Forum reported last month that – as found across roughly 2,000 consumers in the U.S.,

Google 254

Google Mobile Apple Survey 254

Perficient

AUGUST 4, 2020

These products protect the wearer from their environment where infection, disease, or dangerous chemicals may be present. Many apps and mobile websites try to duplicate the web experience, which results in a poor and inefficient experience, with frustrated users who choose not to use those applications on their mobile devices.

Mobile 352

Mobile Management Retail User Experience 352

Cisco

OCTOBER 19, 2020

Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry. Today, given the healthcare reality in the world, increasingly digitized customers demand greater speed, security, and new experiences in banking services.

User Experience 71

User Experience America Security Digital Banking 71

South State Correspondent

APRIL 24, 2023

Just when you were getting your bank’s head around how you will operationalize ChatGPT (our breakdown HERE ), AutoGPT, an application built on top of ChatGPT, gets released and takes the technology to a new level. Podcast / Presentations – The application can build an outline for a show, webinar, or presentation.

social media 195

social media Data Marketing Technology 195

PYMNTS

JULY 14, 2016

Well-established financial institutions often have big costs and outdated existing technology, which can make them slow to react to trends and developments in the rapidly evolving digital banking space. So we can actually build the bank of tomorrow based on the technology of today.”. The L-word and a banking app?

User Experience 100

User Experience Digital Banking Customer Experience Innovation 100

PYMNTS

JANUARY 9, 2020

But the lines of commerce have blurred, presenting both challenges and opportunities for merchants to engage with their targeted shoppers. In the webinar scheduled for Jan. Attendees will gain the insights necessary to create what Parsons calls “the stream of consciousness effect” around the customer.

Payments 151

Payments Case Study User Experience Millennials 151

PYMNTS

MAY 24, 2016

The ubiquity of new technology has reset customer expectations, creating a new standard for speed of service and user experience. Thanks to Netflix, which was quick to adopt this new technology, customers expect an intuitive user interface and around-the-clock availability with zero tolerance for errors. .

Cyber Security 109

Cyber Security New Jersey User Experience Innovation 109

PYMNTS

JULY 8, 2020

As a result, small- to medium-sized businesses (SMBs) in the industry have missed out on many of the benefits of finserv innovation and technology, despite the industry’s often-overlooked embrace of digitization. Actually, it’s financial services that are behind what farming needs: a technologically-advanced approach.”.

Industry 131

Industry Payments User Experience Strategy 131

PYMNTS

JANUARY 28, 2019

And the concept is not unfamiliar to customers who, according to recent data, are already receptive to mobile technology. From third-party apps like TwentyTables to the mobile technology of QSR chains such as Starbucks , technology is connecting restaurants with diners ready to place orders. restaurants.

Mobile 153

Mobile Technology User Experience Online 153

PYMNTS

APRIL 24, 2018

“I see a long roadmap of FIDO authentication becoming the new normal for all of our online login requirements,” he said, eyeing the fact that Firefox, Edge and Chrome are on board with supporting the user authentication framework that comes in tandem with FIDO 2.0. This bodes well for their inclusion as a technology in the future,” he said.

User Experience 141

User Experience Case Study Security Fraud 141

Gonzobanker

JULY 6, 2021

It has become crystal clear that digital transformation is now the largest technology initiative for regional and community financial institutions. To help banking executives choose a course of action that will accommodate different budgets, business cases, and visions for the future, we present three winning core strategies: 1.

Strategy 156

Strategy System Risk Management Technology 156

PYMNTS

OCTOBER 30, 2019

The 5G mobile network technology revolution is on, and you can bet that retail will be one of the places where this all plays out. As it stands, smartphone makers ranging from Huawei Technologies Co. AR glasses present digital information as if it exists in reality. As the debut of 5G devices supercharges demand, Apple Inc.

Retail 100

Retail Apple Analysis Mobile 100

PYMNTS

SEPTEMBER 3, 2019

However, as the industry takes a closer look at how technology and user experience can drive adoption, B2B eCommerce has an inescapable truth: Price is critical to landing a sale.

Data 150

Data Strategy Retail Management 150

PYMNTS

AUGUST 22, 2018

Web apps, he posited then, create richer user experiences by connecting users with more content and inspiring more collaboration. We are still working out the user experience and kinks,” he said, “but we are starting to get traction in terms of deployments.”.

Payments 129

Payments User Experience Security Online 129

PYMNTS

MARCH 2, 2020

Corporate payments innovation has cast a wide net to tackle the many pain points businesses experience today, with accounts payable (AP) one of the most popular targets for disruptors. Corporates need to be able to provide a positive end-user experience — even across borders — and do so cost efficiently.

Payments 151

Payments Cards Meeting Lending 151

PYMNTS

JANUARY 20, 2020

Not only are Fabara and his team using the latest tools, technology and tactics to defend against intrusions, but they are also building and using sophisticated tech to find fraudsters well before they are ready to be found. It was also rife with innovation that took payments to new physical and digital endpoints. Going on the Offense.

Security 168

Security Fraud Risk Management Payments 168

PYMNTS

MAY 16, 2019

In a way, B2B buyers want the best of both worlds: a streamlined, omnichannel buying experience that looks and feels like a consumer shopping setting, and all the customizations they need as corporate buyers, whether that’s custom pricing, contract terms, payment options and more. “The reason people are buying is changing.

Online 178

Online User Experience Operations Technology 178