PYMNTS

APRIL 23, 2018

Using NFC mobile wallets in stores has seen lackluster adoption despite their slick and convenient user experience. The lack of ubiquitous acceptance, coupled with the lack of utility, has kept consumers from making the NFC mobile wallet a major part of their in-store payments experience. Samsung Pay Inc.

Samsung 167

Samsung Payments Retail Cards 167

PYMNTS

MAY 3, 2016

Infosys Finacle, part of EdgeVerve Systems, and Samsung SDS, a subsidiary of Samsung Electronics, announced a new partnership aimed at providing consumers with a frictionless mobile banking/payment solution.

Samsung 100

Samsung Mobile Payments User Experience 100

PYMNTS

JULY 23, 2020

These investments have to shift toward making more channels easily available … whether it’s app or online or voice or chat-based instruction. If issuers and banks don’t do that, he said, Apple, Google, Samsung and a whole host of Big Tech players are ready to step in and do so — taking away FI customers in the process.

UX 165

UX Cards Google User Experience 165

PYMNTS

MAY 5, 2016

Like any hotbed of technological innovation, many competitors have emerged and crowded the marketplace with options. However, when it comes to making purchases at the point of sale, mobile payments users of the world (and, more specifically, the U.S.) A recent study from PYMNTS looked at Apple Pay adoption specifically.

Mobile 100

Mobile Samsung Payments Apple 100

PYMNTS

JULY 27, 2017

In addition to ordering items from Amazon through Alexa, people will be able to ask myriad questions related to other topics such as checking the weather, adjusting smart home products and searching online. Leading up to this week, we’ve been reporting on the upcoming release of Samsung’s voice-activated service Bixby.

Samsung 100

Samsung Google User Experience Apple 100

PYMNTS

AUGUST 3, 2017

The evolution of the retail industry is well underway, and it’s becoming more evident (perhaps as a response to eCommerce giants like Amazon) that retailers are looking for innovative ways to enhance their offerings. Companies will need to think hard about how the user experience can translate to this new interaction medium,” he said.

Retail 100

Retail Samsung User Experience Industry 100

PYMNTS

AUGUST 1, 2017

Business Insider noted that Google is going to have to step up its smart home device game if it wants to remain competitive in the coming months, with new devices hitting the shelves from Apple, Microsoft, Samsung and possibly even Facebook. Consumers purchase home devices because they want to add convenience to their lives.

Google 101

Google User Experience Samsung Apple 101