PYMNTS

JUNE 24, 2019

Retailers are getting smarter about artificial intelligence (AI), and the latest example of that innovative effort comes from Walmart. According to a new report , the retail chain, hoping to reduce checkout theft, is turning to cameras powered by AI, with deployments underway in some 1,000 stores.

Retail 184

Retail Innovation Examples Online 184

PYMNTS

OCTOBER 18, 2018

To learn more about their customers and increase foot traffic, retailers are testing out new business ideas. In some cases, retailers are dedicating small spaces to brands inside their brick-and-mortar stores. The vast majority of retailers believe in trying new business approaches.

Innovation 145

Innovation Retail Online Branding 145

PYMNTS

SEPTEMBER 24, 2019

Brick-and-mortar retail can get a bad rap these days, as its considered old-fashioned and on the decline. But recent developments show that innovation in commerce does indeed happen in this area of retail. That’s why [the] brick-and-mortar retailer isn’t going anywhere. You cannot replace that experience (online).”

Retail 125

Retail Innovation Technology Mobile 125

PYMNTS

NOVEMBER 9, 2018

The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and practice — for retailers to not only see how consumers browse and what they buy (to analyze the entire path to purchase), but to get to know them in the same ways as those old-time general store operators who served small towns.

Innovation 174

Innovation Retail Maine Security 174

PYMNTS

FEBRUARY 11, 2020

To help diners make the best use of their mobile devices to order meals, quick-service restaurants (QSRs) are tapping into mobile innovations. Technology that lets diners place their orders for pickup or delivery has become more common, and mobile devices are serving more restaurant functions than they have in the past.

Mobile 144

Mobile Innovation Fraud Branding 144

PYMNTS

JULY 15, 2020

Livestreaming online shopping is finally gaining momentum in the United States, via an evolving business model from Glamhive. In the automotive arena, sellers have implemented third-party technology such as virtual retailing to enable a completely digital vehicle sales process.

Retail 130

Retail Technology Cards Innovation 130

PYMNTS

JULY 29, 2019

The rise of video games, both online and mobile, is helping to drive innovation in retail. This is only part of the innovation trend stemming from video games. In-store sales, notably, is where the retailer needs to see growth. percent, it wasn’t as much as the retailer wanted to see. Larger Trends.

Video 120

Video Innovation Retail Apple 120

PYMNTS

JULY 17, 2020

The rise in online shopping amid the pandemic is making digital payment options essential to healthy cash flow. And shoppers want technology solutions like self-checkout in post-COVID-19 retail environments, while healthcare companies are teaming with pharmacies to provide patients with access to primary care clinics. .

Retail 136

Retail Innovation Payments Data 136

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings. About the same share — or 60.9

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

DECEMBER 8, 2020

Walgreens has followed in the footsteps of Walmart and Amazon to join the retailer-as-ad-agency trend , while BigCommerce recently launched Open Checkout to let developers, retailers and partners create tailored checkout experiences. 67% : Share of Australian consumers who prefer to shop in-store rather than online.

Retail 187

Retail Data Trends Online 187

PYMNTS

NOVEMBER 25, 2019

Retail innovation comes from various places – and for the new decade, that includes quick-service restaurants (QSRs), the site of massive technological change. Recently, Starbucks announced the opening of a Starbucks Pickup store in New York City that taps into Starbucks Mobile Order & Pay. Contactless Payments.

Innovation 153

Innovation Retail New York City Minnesota 153

PYMNTS

OCTOBER 7, 2019

As consumers get more visual, so, too, does retail, and that is helping to fuel some significant innovation. Indeed, 3D mapping stands as one of the latest ways that spatially focused technology promises to improve the retail experience. These maps can be on a touchscreen in the store or on a brand’s mobile app.

Retail 116

Retail Innovation Analysis Mobile 116

PYMNTS

OCTOBER 23, 2019

As more retailers try to get more shoppers into their stores – not everything is about eCommerce, after all – new technologies are playing a big role. Many retailers use beacons now, but they’re almost always hidden,” that report said. “In retailers such as Target and Walmart have started implementing beacons in retail stores.”.

Innovation 101

Innovation Mobile Retail Regional 101

PYMNTS

SEPTEMBER 16, 2019

Many restaurants, for instance, have discovered that frictionless mobile ordering experiences are essential when it comes to keeping customers satisfied. From Panera Bread to Postmates , restaurant chains and the third-party delivery platforms that work with them are enabling mobile commerce for delivery orders.

Innovation 192

Innovation Mobile Groups Indiana 192

PYMNTS

DECEMBER 11, 2020

The pandemic is proving to be a tough loyalty test for retailers, as they are competing for customers’ attention in an environment where competition is still present in both online and in stores. Retailers must, therefore, assess what type of shopping experiences consumers are searching for, as well as how to provide swift payments.

Online 241

Online Payments Retail United States 241

PYMNTS

JUNE 8, 2020

The COVID-19 pandemic has led consumers to try digital tools for grocery shopping, and the total number of online grocery orders in the U.S. That month saw 40 million customers head online to shop for groceries, and these customers are expecting their preferred chains to keep up with that shift. . reached a record 62.5

Online 144

Online Mobile Tools Retail 144

PYMNTS

OCTOBER 11, 2018

Consumers expect fast, efficient service that barely requires them to look up from their smartphones, and the modern QSR needs to innovate accordingly. More consumers are using mobile ordering to get their meals, and many choose where they order from based on the availability of those features. Attention To Innovation.

Innovation 158

Innovation Mobile Online Customer Experience 158

Perficient

JUNE 17, 2020

Before the COVID-19 pandemic, retailers were already seeing enthusiasm from customers for more convenient ways to interact during the purchasing process. While some retailers have offered limited order pickup options for some time, this was often limited to certain verticals or a small sub-set of products. The Challenges.

Retail 322

Retail Strategy System Management 322

PYMNTS

SEPTEMBER 17, 2020

“Our eCommerce capabilities have been a top priority and an area of growth for us since well before COVID, and the pandemic has only accelerated that focus and growth,” Petco Chief Digital and Innovation Officer Darren MacDonald tells PYMNTS. Shoppers can place their orders for same-day delivery on PetSmart.com or the PetSmart mobile app.

Online 238

Online Retail US Industry 238

PYMNTS

JANUARY 18, 2021

Every year for the last 110 years , members of the retail trade group, known as the National Retail Federation (NRF), have assembled to discuss the slate of issues pertinent to its members. COVID-19, of course, didn’t cause physical retail’s steep decline — it just accelerated it. Retail is now about logistics and the last mile.

Retail 309

Retail Online Maine Branding 309

Bank Innovation

JULY 17, 2018

Banking consumers take a middling view of today’s mobile banking applications, according to a study by Bank Innovation. In the survey conducted this month by Bank Innovation, banking consumers gave mobile banking a net promoter score of 12, which is in the bottom 25% to 50% of all NPS scores.

Innovation 210

Innovation Mobile Study Survey 210

PYMNTS

DECEMBER 31, 2020

percent made voice-assisted purchases while shopping for groceries or retail goods in the last 24 hours. percent made purchases via mobile in the last 24 hours. 35 percent of retail businesses have experienced an increase in demand. percent of consumers bought groceries online in 2020, compared to the 18.6 percent to 11.5

Data 277

Data Innovation Payments Millennials 277

PYMNTS

NOVEMBER 10, 2020

The David’s Bridal application was built by Vertebrae , a tech company that specializes in bringing real-world applications to retailing. Vince Cacace , CEO of Vertebrae, told PYMNTS that AR in 3D has become a high-demand technology for all kinds of products and retailers. “We Some of those questions are: How big is it?

Retail 261

Retail Technology Training Online 261

PYMNTS

OCTOBER 3, 2019

The sale of shoes online has come a long way since the dawn of eCommerce – and footwear continues to help drive innovation in the retail space. The importance of this area of retail was recently underscored by a move involving a Google veteran. 14, Reuters reported about a week ago. The Right Fit. Nike and Voice.

Innovation 116

Innovation Retail Google Online 116

PYMNTS

AUGUST 13, 2019

Not only is it a big time for retail but, in a sense, a kind of dress rehearsal for the upcoming all all-important holiday shopping season. Retail back-to-school spending for families will hit an average of $696.70 last year, according to the National Retail Federation , a trade group. this year, up from $684.79 Amazon Effort.

Retail 127

Retail Innovation Course Trends 127

PYMNTS

JANUARY 20, 2021

Google Cloud is rolling out Product Discovery Solutions for Retail, a new suite of services that will use artificial intelligence (AI) and machine learning (ML) to help eCommerce firms deliver personalized consumer experiences during a shopping journey’s initial phase. "As Vision API Product Search.

Google 208

Google Retail social media Meeting 208

Bank Innovation

JANUARY 25, 2019

BMO Harris Bank is having technical difficulty with the rollout of its new mobile banking app, which is part of a digital revamp of Bank of Montreal’s U.S. A January 16 tweet announcing “new digital enhancements to online and mobile banking” was followed by a slew of customer complaints that spilled over into subsequent […].

Online 170

Online Mobile Operations social media 170

PYMNTS

JUNE 21, 2019

Retailers, too, have higher education on their minds. Mobile Innovation. College is also a notable location for the rise of other retail innovation — including technology that is changing the QSR word, mobile order-ahead. Another hot retail trend that is also being honed on campuses is subscription retail.

Retail 100

Retail Innovation Mobile Course 100

PYMNTS

JULY 9, 2019

Retailers surely have more than enough to worry about these days. For one, the pace of innovation keeps speeding up – and that holds true for all types of retail niches, from apparel to grocery to others. Fast on the horizon, of course, is the new mobile network technology called 5G.

Retail 194

Retail New York City Mobile Innovation 194

Bank Innovation

FEBRUARY 7, 2019

Wells Fargo customers nationwide are experiencing technical difficulty accessing the San Francisco-based bank’s online and mobile banking services.

San Francisco 170

San Francisco Online Mobile System 170

Bank Innovation

JANUARY 23, 2018

EXCLUSIVE – The two fundamental keys to most challenges retail banks and payment companies face on the innovation front are personalization and efficiency, according to Alberto Corvo, a founding partner at fintech focused investment firm Motive Partners.

Innovation 186

Innovation Retail Fintech Payments 186

PYMNTS

NOVEMBER 7, 2019

Retail technology is undergoing big changes in the restaurant world, and that includes the drive-thru. The latest development in retail camera use comes from the drive-thru lanes of the fast-food industry, according to the Financial Times. But recent changes have sparked even more interest and innovation from commerce operators.

Retail 103

Retail Innovation Mobile Google 103

Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? According to a new report from PwC titled “Retail Banking 2025 and Beyond” (see sidebar), the retail banking industry is undergoing tremendous change—but, of course, community bankers already know that.

Banking Trends 151

Banking Trends Retail Trends Community Bank 151

PYMNTS

JANUARY 14, 2021

Retailers made all sorts of quick pivots to their eCommerce sites as the pandemic unfolded, but in-store legacy technology proved to be an obstacle for many of them. The company said that while retailers often come up with innovations , “bringing these ideas to in-store trials, iterating them quickly and rolling them out at scale takes years.

System 189

System Retail US Data 189

PYMNTS

DECEMBER 26, 2018

It has been a busy year in the world of mobile commerce, particularly with retail apps. Merchants from grocers to quick-service restaurants (QSRs) and gas stations rolled out new ways for consumers to transact from mobile ordering to scan-and-go checkout in 2018. Apps As Mobile Ordering Tools.

Retail 136

Retail Mobile Miami Dallas 136

PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

Retail 198

Retail Online Mobile Data 198

PYMNTS

SEPTEMBER 10, 2019

Artificial intelligence (AI) and machine learning (ML) are starting to play a bigger role in retail, foreshadowing what’s to come in the new decade of the 2020s. According to PYMNTS research , AI and ML are blurring the divide between online and in-store shopping, and bringing an all-new human element into retail. Role of Data.

Retail 247

Retail Comparison Online Data 247