The Year In Data: Measuring 2020’s Payments Innovation
PYMNTS
DECEMBER 31, 2020
This study showed that the home had become the consumer’s commerce command center as they changed their daily routines to do more of their work and more of their once-physical errands from home. Key Data Points: 60 percent of small restaurant operators have had their revenues decline since the pandemic began. 31 percent bank via app.
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