PYMNTS

MARCH 3, 2020

Mobile and online banking’s prevalence has reduced physical branches’ importance, but these brick-and-mortar establishments are still vital to customers’ financial lives. Even millennials , who heavily lean on remote banking, still visit physical bank locations for more complex functions, such as loan applications.

ATM 151

ATM Fraud Study Regional 151

PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. Armistead also spoke to the lesson the bank is learning from smartphone apps to better serve its customers online and in brick-and-mortar locations.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

PYMNTS

JUNE 9, 2020

Right now, at least as found recently in the PYMNTS/PSCU collaboration , “Credit Union Innovation Playbook: Challenger Banks Edition,” CUs face some competitive pressures. . He pointed out that while CUs have traditionally been regionally focused, firms like SoFi and Robinhood have spent significant time and money on marketing.

Digital Banking 133

Digital Banking Millennials Lending Marketing 133

PYMNTS

JULY 31, 2017

Between top 50 global banks, regional banks and community banks, the top banks have the lowest satisfaction rating of 87 percent (compared with 90 percent for community banks and 93 percent for regional banks). That data supports earlier stats released from ACI Worldwide, which found SMEs across the U.S.

Survey 112

Survey Community Bank Community Regional 112

PYMNTS

OCTOBER 9, 2019

Payments and other forms of innovation and disruption are taking place as the gig lifestyle spreads across the world and seeps ever further into the daily lives of consumers while becoming more critical to business. The reliance on cash in many of the markets served by UReed, Alhassan said.

Regional 122

Regional Trends Cards Millennials 122

PYMNTS

OCTOBER 11, 2019

The pace of innovation and disruption only promises to get faster as more travelers choose adventure over mere relaxation, and as urban experiences attract more travelers at the expense of, say, a traditional week spent along the beach or at a lake house. Vacations are changing — and the tourism industry is changing along with it.

Course 124

Course Payments Innovation Tools 124

PYMNTS

JANUARY 15, 2019

In addition, the firm said that it is launching the second phase of its advertising campaign known as “Money is Changing,” and where the campaign will train a spotlight on millennial women, with focus on steps they have taken to tackle and overcome money-related challenges. India and Mexico.

Atlanta 189

Atlanta New York social media Community 189

PYMNTS

JANUARY 3, 2020

We welcome firms with innovative value propositions to apply for the digital bank licenses, even if they have not yet established a track record in banking,”. The move follows Hong Kong’s early 2019 decision to issue digital banking licenses as the two economies are strong competitors in the region. Oversea-Chinese Banking Corp.

Digital Banking 130

Digital Banking Groups Regional Mobile 130

Banking 2020

NOVEMBER 27, 2015

When we’re online, we can go anywhere, and surely do. No one understands this trend better than those pesky millennials. The report makes clear that while winning over millennial customers is hard enough, keeping them can be even harder. Some online-only startup, with operations based overseas? So where are they going?

Millennials 40

Millennials Survey social media Online 40

PYMNTS

DECEMBER 12, 2017

Payments happens online, inside of apps and, increasingly, via a growing portfolio of connected devices, in addition to physical stores. There are wallets and buy buttons and accounts on file at merchants, which customers use to pay online. Seventeen years later, a lot has changed. The Beauty Of The Blockchain.

Payments 151

Payments Cards blockchain Innovation 151

CB Insights

DECEMBER 7, 2017

Quicken Loans founder Dan Gilbert’s innovation in mortgages was to assign regional-specific loan application reviewers, who familiarized themselves with the regulations of certain geographies. This helped navigate fragmented regional regulations.

Millennials 69

Millennials Lending United States Technology 69

NCR

OCTOBER 5, 2016

But it’s important to remember that the growth of mobile, online and digital channels doesn’t render the traditional way of doing profitable consumer banking business obsolete. The winning FI’s will be those that harness the most innovative technology, to deliver the most basic of services, as the customer wants it to be.

Customer Experience 100

Customer Experience ATM Strategy Millennials 100

NCR

JULY 20, 2016

Biometrics has been a staple of science fiction films for decades, with futuristic movies displaying iris scanners, facial recognition software and a range of other quirky innovations. Fingerprints have been used as a form of identification since the late 19th century, so they’re hardly a new innovation. Fingerprints.

Technology 40

Technology Payments Millennials System 40

PYMNTS

DECEMBER 4, 2019

More and more, OTAs [online travel agencies] are moving into that group opportunity,” said Colin Smyth, head of travel at Flywire, in a PYMNTS interview. Asian inter-regional demand itself is as sizeable as the U.S. And the travel industry is still working to catch up with those changing consumer desires. and Europe.

Leadership 131

Leadership Industry Google Groups 131

PYMNTS

DECEMBER 4, 2019

More and more, OTAs [online travel agencies] are moving into that group opportunity,” said Colin Smyth, head of travel at Flywire, in a PYMNTS interview. Asian inter-regional demand itself is as sizeable as the U.S. And the travel industry is still working to catch up with those changing consumer desires. and Europe.

Leadership 130

Leadership Industry Google Groups 130

PYMNTS

DECEMBER 11, 2017

That might not be a crazy assumption: Reports from Nielsen reveal that television viewership by that demographic has declined more than 40 percent since 2010 and is off 11 percent year over year for the older half of millennials aged 25 to 34. million visits, represent the seventh most-trafficked online retailer, ahead of Macy’s.

Millennials 109

Millennials Video Maine Operations 109

CB Insights

MARCH 2, 2018

They also know how successful a retailer can be if it builds a leading e-commerce presence and brings a country into online retail. Those users combined to spend $18.38B on online retail from Sept ‘16 – Sept ‘17. Research from Morgan Stanley projects the online retail market will explode from $15B in 2016 to $200B in 2026.

Regional 68

Regional Retail Marketing Online 68

Celent Banking

MARCH 16, 2015

A regional bank poll of millennials found that not one could name a community institution in their area. These initiatives are definitely innovative, but is conflating the ideas of saving and driving commerce shaping the conversation around a fundamentally misaligned approach?

Conference 100

Conference Retail Community Community Bank 100

FICO

JUNE 22, 2022

Innovation in digital transformation and emerging trends were firmly front-of-mind this year at FICO World 2022. As a result, consistently compelling online experiences are now a mandatory expectation. Now consumers expect the same level of innovation, customer experience and digital transformation from financial institutions.

Trends 52

Trends Data Customer Experience Analytics 52

PYMNTS

MAY 4, 2018

start online,” CEO Mark Zuckerberg said in his presentation at F8 this week. “[But] Three days — April 29 to May 1 — can mean a lot, when the average total spend also climbs 59 percent year over year, boosted by millennials. One in three marriages in the U.S. But] today, we haven’t even built any features to help people find partners.

Taxes 115

Taxes social media Data Millennials 115

CB Insights

JUNE 17, 2020

From healthcare to education to entertainment to manufacturing, technology innovators are stepping forward to help answer that question. In the wake of the outbreak, everything from doctors appointments to schooling to workouts went online. Education: Technology and online content make the classroom optional. Online grocery.

Industry 101

Industry Technology Online Video 101

PYMNTS

MAY 30, 2016

Online Checkout Conversion. We identified more than 40 different variables that contribute to checkout abandonment and then shopped at 650 online sites that account for more than 70 percent of eCommerce traffic to see how well merchants are doing. Online Fraud Attack Rates Soar Since October. Get all of the details here.

Trends 100

Trends Retail Fraud Mobile 100

Tech and Finance

JUNE 14, 2018

In the past I have written about design thinking, how to avoid bank PR-speak and whether banking and innovation belong in the same sentence. Regional change is driven by changing customer behaviour and demands according to 55% of banking survey respondents. Here are some recent surveys I have received and ignored, at least until now.

Survey 28

Survey Millennials Fraud Mobile 28

CB Insights

FEBRUARY 1, 2019

Consider that: Half of Indonesia’s population is under the age of 30, with the number of millennials (aged 17-35) in Indonesia currently at 79.5M. orders, or a daily average of 700,000 orders, in Q3’18, and reached 12M orders on Indonesia’s National Online Shopping Day in December. The platform recorded 63.7M

Policies 61

Policies Lending Operations Examples 61

Gonzobanker

DECEMBER 20, 2019

It is an innovator with tech (e.g., The workplace a millennial will most confuse with Silicon Valley – Live Oak Bank in North Carolina. Netflix co-founder Marc Randolph said the leading trait of an innovator is identifying pain. Sorry Millennials, you are now so yesterday like GenX and the OK Boomers. Might be time to.

Idaho 148

Idaho Conference Data Marketing 148

Gonzobanker

DECEMBER 19, 2016

Mergerama Region of the Year – The Midwest: Huntington-First Merit, Chemical-Talmer, Old National-Anchor … the list goes on. Or the need to take market share in a slowest growth region? see https://www.bloomberg.com/news/articles/2016-06-01/this-is-how-a-banker-in-brooklyn-makes-money-on-millennials ). Is it in the water?

Utah 60

Utah System Community Marketing 60

Fintech Labs Insights

DECEMBER 15, 2016

” The company says it will use the funding to fuel innovation on its platform and scale operations – including Socure’s 300% growth in 2016. ” Founded in 2012 and headquartered in New York, Socure develops online identity verification solutions.

Capital 12

Capital New York Compliance Millennials 12

Gonzobanker

DECEMBER 19, 2016

Mergerama Region of the Year – The Midwest: Huntington-First Merit, Chemical-Talmer, Old National-Anchor … the list goes on. Or the need to take market share in a slowest growth region? Hats off to Chase for uncovering something that attracts millennials to the credit card product that most banks missed. Is it in the water?

Utah 60

Utah System Community Marketing 60

Fintech Labs Insights

JULY 16, 2015

After a month-long screening process, we narrowed the pile to the newest and most innovative ideas in fintech. Dynamics’ Next Generation Payment Cards crack a 30-year lack of card innovation by embedding a full computer architecture inside a payments card.

Company 12

Company Mobile Software Big Data 12