PYMNTS

NOVEMBER 27, 2019

In addressing the innovation gap that exists between credit unions and their larger financial institution (FI) brethren, credit unions (CUs) may be perceived to be at a disadvantage, at least when it comes to dollars. That’s especially true as millennials come up through the ranks, and are both comfortable and confident in using technology.

Innovation 215

Innovation Millennials Technology Examples 215

PYMNTS

JULY 15, 2019

Of all the banking institutions releasing Q2 earnings this week, watch for JPMorgan, whose strong performance can be credited to a growing millennial customer base and continued digital innovation. Continued development of JPM Coin has garnered interest from customers around the world, especially millennials.

Innovation 139

Innovation Millennials Conference cryptocurrency 139

PYMNTS

MARCH 2, 2020

It’s really difficult, the banking ecosystem is not fast and that’s just reality,” Jim McCarthy, industry expert and former innovation head for Visa, told Karen Webster in a recent conversation. The Headwinds Creating The Innovations Gap . According to the latest edition of the Innovation Readiness report, only 22.3

Innovation 222

Innovation Data System Mobile 222

PYMNTS

NOVEMBER 6, 2019

bank account have access to Zelle in their mobile banking app,” Lou Anne Alexander, group president, payments solutions at Zelle operator Early Warning, said in a press release. Instant Payment Innovations. Generation X and baby boomers are increasingly smartphone-equipped and seeking fast, P2P mobile payments.

Millennials 107

Millennials Payments Cards Survey 107

PYMNTS

OCTOBER 1, 2019

No matter what happens with the deadline (one can expect bigger operators to generally meet it, while a good number of mom-and-pop operations will not, he said), the new date provides fresh opportunity for convenience stores and gas stations to become better at customer experience and engagement. gas stations and convenience stores.

Innovation 167

Innovation Customer Experience Retail Operations 167

PYMNTS

NOVEMBER 12, 2018

Simply said, consumers are turning to their mobile devices to make purchases that they might have once made in a brick-and-mortar store. To help consumers buy men’s apparel without sorting through the selection at a physical location, platforms such as Cayenne allow shoppers to tap into mobile shopping with a deal-of-the-day platform.

Innovation 186

Innovation Samsung Apple Mobile 186

PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. operations. Millennials Were Black Friday’s Big Spenders in 2019. Millennials were the big Black Friday spenders , shelling out an average of $509.50 Top News .

Millennials 101

Millennials Colorado Google Leadership 101

PYMNTS

OCTOBER 18, 2017

Innovation is oxygen in payments. For financial services firms, innovation is spurring speed, killing friction and fostering loyalty among customers. That, itself, begs the question: What is innovation, really? explained there is wide variation in the definition of innovation.

Innovation 140

Innovation Compliance Community Bank Strategy 140

PYMNTS

AUGUST 4, 2017

In late July, the Federal Reserve Faster Payments Task Force released its much-anticipated report on how to strengthen and operate the U.S. However, if recent developments in the financial services industry are any indication, innovation waits for no institution, company, agency or, for that matter, Fed report. faster payments system.

Community Bank 116

Community Bank Community Innovation Millennials 116

PYMNTS

FEBRUARY 19, 2020

Trade shows, corporate board meetings and business fundraisers are important parts of companies’ operations, but are difficult to pull off. B2B sellers know they must offer eCommerce sales channels if they want to appeal to today’s corporate buyers — many of whom are millennials. Read the full story in the Report. About The Report.

Mobile 197

Mobile Online Payments Tools 197

PYMNTS

MARCH 16, 2016

Whole Foods and other retailers capitalizing on the at-home health food craze were able to get out in front of millennial eating trends — or, at least, start riding at the crest of the wave. The pilot store will be operating on extended hours, opening four hours earlier at 7 a.m. ” Hang out they’ll have to.

Millennials 100

Millennials Alabama Branding Texas 100

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

United States 174

United States Security Innovation Mobile 174

PYMNTS

MARCH 8, 2018

That’s the question Brian Dorchester, EVP of Operations at First American Payment Systems , explored in this week’s Commanders In Chief series. The industry, he noted, was fairly stagnant for about 15 years before the more recent wave of innovation swept over the space. Security comes first, said Dorchester.

Innovation 112

Innovation Security Industry Fraud 112

PYMNTS

MAY 2, 2016

And though men have made up some ground on the domestic front, millennial moms are still a force to be reckoned with. As it is in nearly every other generational subsection, millennial moms love mobile. How this cohort goes about shopping has also predictably changed with the generations.

Millennials 100

Millennials US Online Retail 100

PYMNTS

AUGUST 14, 2017

In 2015, the tech media was gaga over Snap and its ability to corral the so-called most valuable eyeballs in media: the millennial. It’s an inspiring story — and one that gets many an innovator out of bed to fight the good startup fight, even in the face of insurmountable odds. What a difference two years makes. Investors put $2.65

Innovation 109

Innovation Online Google Millennials 109

PYMNTS

JANUARY 12, 2021

Demand among businesses — especially smaller firms — skyrocketed as they attempted to blunt revenue challenges and keep their operations above water, but these companies faced numerous hiccups when securing financing. This puts lenders in a sort of innovation quandary when it comes to keeping their customers satisfied.

Millennials 239

Millennials Payments Lending Study 239

PYMNTS

SEPTEMBER 11, 2018

11) its largest mobile store in the world. India is an extremely important market,” Mohandeep Singh, senior vice president, mobile business at Samsung India, told Reuters, adding that Samsung has plans to open more stores like this one in 10 of India’s top cities. It will also be home to a service center for its mobile phones.

Samsung 100

Samsung Millennials Mobile Innovation 100

Bank Innovation

FEBRUARY 24, 2017

Hip Money – a new app by Hip Pocket – adapts the millennial habit of “swiping” to help them save and pay down debt through a mobile app. In the long list of startup finalists competing at South by Southwest 2017 hides a brand new personal finance management app. Nebraska-based software Read More.

Nebraska 199

Nebraska Millennials Marketing Software 199

PYMNTS

DECEMBER 11, 2019

The company has partnered with instant credit provider Paidy to give Japanese consumers another way to pay on its online marketplace, and has made adjustments to its mobile wallet and payment options in India. Some marketplaces are finding innovation in this space easier than others.

Marketing 132

Marketing Millennials social media Case Study 132

PYMNTS

JUNE 9, 2017

In an interview with PYMNTs after a webinar by the pair titled, “Financial Services Innovation — The Risk of New vs. Nothing,” John Epperson, principal at Crowe Horwath LLP, and Jason Henrichs, managing director at FinTech Forge , discussed the challenges and rewards of embracing change, even as firms are mindful of what works.

Innovation 109

Innovation Compliance Technology Data 109

Bank Innovation

JULY 16, 2019

JPMorgan Chase‘s now-defunct millennial-focused banking app, Finn, was not a failure, CEO Jamie Dimon said Tuesday during the bank’s second-quarter earnings call. Specifically, […].

Millennials 170

Millennials Maine Mobile Operations 170

Bank Innovation

MARCH 28, 2019

Olivia, a play on the bank’s name Liv, can check balances and give spending insights through text and the bank’s mobile app. Liv, a digital bank geared towards millennials in the U.A.E, United Arab Emirates-based digital bank Liv on Wednesday launched its virtual assistant Olivia, which was built by conversational AI company Kasisto.

Digital Banking 170

Digital Banking Millennials Mobile Company 170

PYMNTS

AUGUST 17, 2017

With more consumers moving to mobile transactions over visits to branches, some banks are considering closing brick-and-mortar locations to reduce operational costs. The price of real estate is prompting even the largest players in the banking world to scale back their branch operations. Staying on Top of Customer Expectations.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

PYMNTS

DECEMBER 11, 2018

Give a deep and welcoming hello to the newest form of window shopping — a consumer behavior that will help to shape retail in 2019 and beyond, and a trend that stands as an increasing part of shopping, one that promises to impact brick-and-mortar merchants as they decide how to innovate. percent innovating to improve business analytics.

blockchain 170

blockchain Retail Trends Mobile 170

PYMNTS

NOVEMBER 26, 2018

And for others, mobile apps can help encourage them to buy these kinds of sundries after filling up at the pump. Thorntons has moved into rewards and loyalty offerings for shoppers through Koupon Media’s mobile offer capabilities and Paytronix’s rewards program. While apps are used for gas station payments by only 4.5

Marketing 153

Marketing Mobile Millennials United States 153

PYMNTS

DECEMBER 27, 2019

We have a deep dive into spend management in addition to news involving the Sprint and T-Mobile merger, as well as data on state tax laws. . Gov’t Fights States’ Bid To Block Sprint, T-Mobile Merger Saying Move Would Slow 5G. T-Mobile and Sprint are the third and fourth-largest wireless carriers in the country.

Taxes 101

Taxes Mobile Management blockchain 101

Bank Innovation

DECEMBER 28, 2016

When it comes to mobile apps, Snap and Facebook pretty much dictate what a millennial-focused app should look and function like these days. A Danish neobank, called Lunar Way, went through a major redesign recently, in order to replicate the interactive and intuitive nature of Spotify, Snap and the like. Read More.

Millennials 199

Millennials Mobile Operations Online 199

PYMNTS

JANUARY 21, 2020

One of the biggest questions that promises to play out in the larger world of restaurants — whether quick-service operations or others — is who will ultimately own their customers, and whether those businesses can get them back once they are lost to third-party delivery services and aggregators. But nothing ever really lasts.

Mobile 148

Mobile Trends United States Online 148

Independent Banker

OCTOBER 29, 2014

Finding the right place, at the right pace in a volatile and uncertain mobile marketplace. Research and everyday observation show how consumers are increasingly using mobile technologies. But how far are they willing to go to do their banking on small mobile devices? By Collin Canright. Ed Bachelder, payments consultant.

Mobile 105

Mobile Community Bank Community Technology 105

PYMNTS

NOVEMBER 21, 2018

The trick for operators is to find ways to start on that convenience, and build an increasingly attractive and functional offering for consumers. . . 62 percent: Share of bridge millennials who report a willingness to use an app to pay at a gas station if it were convenient. .

Data 101

Data Millennials Mobile Report 101

Bank Innovation

DECEMBER 20, 2016

Say you managed to teach a millennial to save, what now? There is a big opportunity, and customers are asking for it,” Brandon Krieg, CEO and co-founder of mobile investing platform Stash, told Read More. Teach them how to start investing. Managed that too? Next step: make them get a retirement account.

Millennials 150

Millennials Mobile Management How To 150

PYMNTS

SEPTEMBER 3, 2020

Some QSRs’ already-thin operating margins have been stretched beyond the breaking point as budget-conscious consumers shy away from eating out, forcing the eateries to declare bankruptcy. This includes Gen Z members, who spend an average of $1 out of every $5 they have on food orders, often through mobile or digital channels.

Management 130

Management System Millennials Study 130

Bank Innovation

OCTOBER 26, 2018

Bank of the West recently added 143 ATMs across the Denver and Sacramento metro areas through an agreement with ATM operator Cardtronics. Millennials, actually. One target?

ATM 150

ATM San Francisco Denver Sacramento 150

PYMNTS

NOVEMBER 5, 2019

Convenience stores are not only a staple of consumer life — they also operate under often bad reputations, as places where the coffee is supposed to be stale and the food unhealthy. The LISNR tech, in turn, can integrate with consumers’ mobile wallets. “We That’s all when it comes to innovation and convenience stores.

Retail 101

Retail Millennials Mobile Training 101

NCR

FEBRUARY 16, 2016

And there’s no better way to target Millennial entrepreneurs than with the technology they crave to help them in their business pursuits. More than any other generation, Millennials experience life, work and business through technology and they expect seamless interactions regardless of location.

Millennials 40

Millennials Study Retail Community Bank 40

PYMNTS

SEPTEMBER 27, 2016

Frank Bruni, vice president of supply chain operations at Kroger, for example, said: “Every project we look at, we look at automation as a potential part of it.”. But retailers like the idea of controlling the three major costs of conventional human-staffed distribution centers — labor, time and real estate. But, so what?

Mobile 100

Mobile Payments Los Angeles California 100

Bank Innovation

MAY 1, 2016

Robinhood: On Target Launched in December 2014, Robinhood is a zero-fee stock trading app that quickly gained popularity among financially ambitious millennials. Robinhood was paid the enormous compliment of having “cracked the millennial code” by none other than Jay Sidhu, CEO of Customers Bank and founder of BankMobile.

Millennials 240

Millennials social media Operations Cards 240