PYMNTS

NOVEMBER 9, 2020

For retailers, it is a time of reexamination. Digital-first or digital-native retailers made it so. Retail’s own performance reflected that shift. The conversations in retail boardrooms and war rooms in November of 2021 will center on how to direct some of that pent-up demand their way. and Brazil.

Retail 295

Retail Online Branding Data 295

PYMNTS

MARCH 26, 2019

When it comes to implementing innovation, trying and succeeding are two different things. percent of them said they want to innovate to gain a competitive edge, while 75 percent seek to boost their sales revenue. percent intend to use innovation as a way to improve customer loyalty. As much as 77.4 Another 62.2 Another 62.2

Innovation 158

Innovation System Survey Technology 158

PYMNTS

NOVEMBER 11, 2016

That’s why marketers will be leveraging mobile in their holiday shopping strategies this year, with new and creative strategies that focus more on omnichannel solutions and less on generic mobile coupons. However, the latest innovative omnichannel technologies, like digital in-store technologies, are being overlooked by most of the industry.

Mobile 188

Mobile Marketing Survey Marketing Strategies 188

PYMNTS

JANUARY 22, 2019

To capture this spending, grocers are driving innovation through their brick-and-mortar stores with delivery and pickup efforts (among other initiatives). Almost a quarter — or 24 percent — of customers in the survey sample preferred Walmart. Nearly two in 10 — or 17 percent — of customers in the survey sample preferred Kroger.

Innovation 149

Innovation Ohio United States Survey 149

PYMNTS

MARCH 10, 2020

There are bad days on the market — and in the wake of COVID-19, the disease caused by the coronavirus , which has spent the last month gaining more and more global ground, there have been more than a few of those of late. The market has had a crisis of confidence,” Willie Delwiche, investment strategist at Baird told the Associated Press.

Marketing 236

Marketing Fintech Bitcoin Apple 236

PYMNTS

AUGUST 28, 2019

So-called Generation Z is also driving much of the innovation when it comes to retail. To reach consumers on the hunt for offerings that are “clean and natural,” the retail chain rolled out its Everspring household brand. And six in 10 shoppers said it factored into their decision of where to transact, Retail Dive reported.

Retail 148

Retail Trends Millennials Survey 148

Bank Innovation

JULY 17, 2018

Banking consumers take a middling view of today’s mobile banking applications, according to a study by Bank Innovation. In the survey conducted this month by Bank Innovation, banking consumers gave mobile banking a net promoter score of 12, which is in the bottom 25% to 50% of all NPS scores.

Innovation 210

Innovation Mobile Study Survey 210

PYMNTS

JULY 22, 2019

In a survey released by automated parcel locker provider Package Concierge , 58 percent of Generation Z shoppers were said to have used buy online, pick up in-store (BOPS) for a purchase. And six in 10 shoppers said it was part of their decision in where to transact, Retail Dive reported.

Survey 109

Survey Retail Online Analytics 109

PYMNTS

MAY 23, 2019

When it comes to innovation, go to the source. has joined the ranks of companies and brands setting up innovation labs. QSR Innovation. The PepsiCo innovation effort comes at a time of significant technology development in the world of restaurants, including quick service restaurants (QSRs). In other words, PepsiCo Inc.

Innovation 148

Innovation Retail Operations Technology 148

PYMNTS

NOVEMBER 19, 2018

But the same technology that enables those transactions also can bring the benefits of consumer intimacy to small and medium-sized businesses (SMBs) that are often struggling to win more market share in a retail world dominated by the likes of Amazon, Walmart and other large retailers.

Retail 177

Retail Innovation Comparison Training 177

PYMNTS

DECEMBER 22, 2020

In today’s top retail news, former Macy’s CEO Terry Lundgren said he anticipates more store closings next year, while about half of Americans intend to travel for the December holidays amid the pandemic. Past Macy's CEO Foresees More Retail Store Closings In 2021. Past Macy's CEO Foresees More Retail Store Closings In 2021.

Retail 173

Retail Utah Survey Strategy 173

PYMNTS

MARCH 25, 2019

To help meet customer expectations in the digital age, retailers have to know who their shoppers are and what they want. While eTailers already have this information about consumers, brick-and-mortar retailers don’t have this in-depth knowledge. percent — of surveyed Canadian consumers would not mind autonomous vehicle deliveries.

Retail 198

Retail San Francisco Houston Branding 198

PYMNTS

MARCH 18, 2020

In one recent survey, 81 percent of Gen Z consumers said they prefer shopping in physical stores. So do markets, which are like organisms in that they follow certain behaviors. Much of that context comes from expert summations of upgrades, in which retailers of virtually every size are now investing.

Innovation 130

Innovation Retail System Technology 130

PYMNTS

FEBRUARY 19, 2019

Those who work in and around high tech and innovation are lulled into a narrative about progress being on a march ever forward, rarely slowing, never stopping and certainly never turning around and marching in the wrong direction. . Once one gets outside of the top 25 banks in the U.S., The Soft Middle in Financial Services.

Innovation 160

Innovation Fintech Marketing Study 160

PYMNTS

FEBRUARY 17, 2020

To provide consumers with the curation of a subscription box or the flexibility of a rental platform, digital innovators are tapping into the subscription business model. From Banana Republic to Black Box Record Club, eTailers and brick-and-mortar retailers are offering consumers the opportunity to subscribe to products and/or services.

Innovation 144

Innovation Apple Retail Exercises 144

PYMNTS

JANUARY 27, 2021

A survey asked banks if they were currently working on CBDCs, additionally asking about their motives. There were 65 banks that responded to the survey, and the respondents represented 72 percent of the global population and 91 percent of global economic output, BIS said.

Survey 257

Survey Study Retail cryptocurrency 257

PYMNTS

APRIL 10, 2019

From CVS to T-Mobile , retailers and technology providers are catering to the trend of contactless payment acceptance with new solutions and methods of handling cards from customers. While the pharmacy retailer had slowly brought the functionality to its brick-and-mortar stores, the rollout was subsequently publicized.

Retail 259

Retail Payments Mobile Apple 259

PYMNTS

MAY 11, 2020

Speaking at a virtual conference about the future of money, European Central Bank (ECB) executive board member Yves Mersch said a retail central bank digital currency (CBDC) is a game-changer. “A However, a retail CBDC, accessible to all, would be a game-changer, so a retail CBDC is now our main focus.”. We have to be ready.

Retail 130

Retail Conference Maine Policies 130

FICO

APRIL 26, 2023

Home Blog FICO Survey: Do Customers Think Banks Are Fair to Scam Victims? According to the 2023 FICO Global Scams Survey , 51% of consumers worldwide believe their friends or family members have been victims of similar scams. More than 10% of these reports involved losses, which totaled A$96 million.

Survey 52

Survey Fraud Management Customer Experience 52

PYMNTS

OCTOBER 13, 2016

Predictive marketing — using information from customer data, like purchase history, to determine a pattern and predict future outcomes — was once only available to the largest retailers. Every retailer wishes for the crystal-ball ability to predict where the next purchase will come from,” according to Windsor Circle.

Marketing 100

Marketing Survey Retail Data 100

PYMNTS

NOVEMBER 8, 2019

Innovations — some more fantastical than others — keep emerging, though. The rise of new authentication methods is one of the driving forces in the growing biometric market. According to new research , the global biometric system market is set to grow at a CAGR of 14.6 Biometrics in retail could be just the beginning.

Innovation 120

Innovation Fraud Security Data 120

Perficient

SEPTEMBER 29, 2020

In August, we surveyed 154 marketing executives to find out what they think is likely to happen this holiday season and how they’re preparing for it. I’m the Principal for the Digital Marketing Solutions Business Unit here at Perficient. Missed the webinar? Transcript: Eric: Hello, everybody, this is Eric Enge here.

Marketing 294

Marketing Branding Data Industry 294

PYMNTS

SEPTEMBER 9, 2020

Almost 65 percent of FIs said in a recent survey that their customers are now making more CNP payments, for example. How Music Retailers Can Harmonize Security And Seamlessness. However, even contactless payment options may not be enough to entice some shoppers into physical stores and many are turning online instead.

Cards 162

Cards Fraud Retail Security 162

PYMNTS

SEPTEMBER 19, 2017

In data that will likely surprise anyone who has avidly watched retail over the last few years, the market is trending strongly toward same-day delivery. After all, 51 percent of retailers say they offer same-day delivery, a massive jump from the 16 percent offering it only a year ago. As of today (Sept. As of today (Sept.

Retail 101

Retail Boston Study Branding 101

Celent Banking

OCTOBER 15, 2014

The combination of product evolution, specialized analytics-savvy consultants, professional services firms, and cloud computing, has brought advanced analytics swiftly down market. Celent recently surveyed about 100 North American banks and credit unions to understand the state of analytics adoption and the drivers behind its growth.

Survey 202

Survey Data Analytics Leadership 202

NCR

AUGUST 10, 2017

This tech-driven transformation of the payments and retail sectors is set to continue, so what impact could the most cutting-edge innovations have in the years to come? They could also give retailers greater access to customer data and preferences, leading to more relevant services and recommendations. million in 2016 to US$38.8

Industry 75

Industry Retail Innovation Payments 75

PYMNTS

JULY 22, 2019

Much of the excitement surrounding automated retail — aka cashierless retail — has been driven by Amazon Go, but the enthusiasm for “just-walk-out” technology has been tempered by the stores’ limited locations. The next wave of automated retail might be heralded by U.K.-based Unattended Retail Can Boost Sales.

Innovation 125

Innovation San Francisco Retail Study 125

PYMNTS

JULY 26, 2017

Talking about retail and not mention Amazon these days is a difficult thing to do. The eCommerce company has grown significantly in the past few decades, and we’ve started to see the physical impacts of its innovative force on other retailers. Amazon seems to pop up in almost any conversation touching the topic.

Retail 133

Retail social media Industry Innovation 133

FICO

APRIL 20, 2023

According to FICO’s latest survey of consumers from 14 countries around the globe, 90% of all consumers have sent a real-time payment, and at least 95% of consumers have used real-time payments in India , Indonesia , the Philippines , and Brazil. Throughout the countries we surveyed, RTP usage shows no signs of slowing.

Survey 52

Survey Payments Fraud Management 52

PYMNTS

MAY 31, 2017

For everyone else, it’s going to take some real ingenuity and innovation to stay on top. Furniture sales have lagged behind other markets in e-commerce growth, but its growth in recent years has been significant,” said Eric Voyer, vice president at the behavior and share tracking service TraQline. percent to 25.7 percent to 10.2

Marketing 100

Marketing Retail Online Survey 100

PYMNTS

APRIL 27, 2018

There’s a rule of thumb at fast food and quick-serve restaurants (QSR): a seven-second reduction in customer wait time results in an average 1 percent gain in market share. The latest Restaurant Readiness Index revealed that kiosks are seeing the strongest growth among the nine in-store technologies surveyed by PYMNTS’ analysis.

Innovation 105

Innovation Study Google Survey 105

PYMNTS

APRIL 19, 2017

As a retail segment, fashion and apparel design have always walked the line between a creative endeavor and meeting the demands of a global, consumer-facing industry. Brands distribute surveys to existing customers via email or a brand’s social media presence.

Branding 108

Branding Retail Data Survey 108

PYMNTS

FEBRUARY 4, 2019

To serve customers who want to shop in stores and online, retailers and solution providers are working to offer a unified retail experience across multiple channels. According to the latest PYMNTS mPOS Tracker , almost two thirds – or 63 percent – of retailers plan to offer this option within the next three years.

Innovation 126

Innovation Retail Mobile Massachusetts 126

NCR

APRIL 6, 2018

Is it possible that some banks could become ‘wholesalers’, looking after the core regulated banking functions, while others take on the role of ‘retailer’? One of the primary goals of PSD2 and open banking is to facilitate increased competition in financial services, particularly within the payments market.

Retail 69

Retail Marketing Regulation Trends 69

PYMNTS

DECEMBER 3, 2019

Even so, innovators from third-party apps to restaurant chains themselves are offering mobile options that extend beyond delivery. Deliveroo is offered in more than 500 cities across 13 markets — Australia, Hong Kong, Italy, Belgium and France, among others. The current value of the eGift card market is $31.8 percent.

Innovation 130

Innovation Mobile Fraud Cards 130

PYMNTS

MARCH 16, 2018

Ever since 2013, when Amazon CEO Jeff Bezos said the eCommerce giant was working on a 30-minute drone delivery program called Prime Air, people have been saying that delivery is the big retail use case for drone technology. Domino’s furthered the point by delivering a pizza by drone in 2016. Patent and Trademark Office. agriculture.

Retail 151

Retail Technology Survey Course 151

PYMNTS

FEBRUARY 20, 2020

Future tech is no longer the province of high-end retailers. Innovations in 3D and augmented reality (AR) eCommerce are leveling the playing field and bringing conversion-centered visual technology to any online retailer. The main expansion of 3D is being seen in its dual usage for consumers and retailers.

Retail 259

Retail Maine Google Technology 259