PYMNTS

NOVEMBER 6, 2018

Payments costs $75 billion annually for the global travel industry, according to the new PYMNTS Travel Payments Study , an Amadeus collaboration, and 5.4 Innovation Challenges. Payments innovation, for starters, is an alien concept for many travel service providers, especially in the U.S. Innovation Willingness.

Innovation 177

Innovation Payments Industry Study 177

PYMNTS

JULY 15, 2020

For the service providers themselves, he noted, it’s critical to have a high-touch relationship with companies that are in search of capital in order to best understand their needs and the way their business operates. But it’s just as important for the business itself to fully understand its options. A Digitization Push.

Innovation 135

Innovation Tools Strategy Management 135

PYMNTS

DECEMBER 11, 2019

The nearly universal need for medication and other remedies is driving retail innovation via the pharmacy sector — and that includes the area of customer experience. A study from The American Journal of Medicine indicates that market pressures in the industry are pulling doctors away from primary care and into sub-specialties.

Retail 132

Retail Innovation Houston Customer Experience 132

PYMNTS

JUNE 19, 2019

million in fresh funding, capital that will go toward “a B2B offering (that allows) individual travel agents at large online travel management companies and tour operators to offer a ‘seamless travel experience’ to their end customers, making the booking experience simpler, faster and cheaper.”. Payments Cost.

Innovation 152

Innovation Industry United States Payments 152

PYMNTS

FEBRUARY 18, 2019

The global insurance technology ( InsurTech ) market is slated to become a $1.1 billion industry by 2023, analysts have predicted, with growing analytics and artificial intelligence (AI) functionality accelerating innovation in the insurance market.

Study 191

Study Industry Operations Innovation 191

Perficient

FEBRUARY 24, 2021

podcast , we interview Jon Bostock, best-selling author, innovator, co-founder and CEO of Truman’s and learn how brands that innovate will win in a rapidly changing digital-first economy. In 2016, Jon joined fan and light maker Big Ass Fans as its first chief operating officer. In Episode 4 of the What If?

Branding 441

Branding Case Study Digital Strategies Strategy 441

PYMNTS

JUNE 12, 2019

The myth of the lone (and possibly mad) scientist died out a long time ago, as the industrial age led to teams of researchers working together (or at healthy cross purposes) to enable innovation. LISNR Case Study. That experience is one that is hard to gain as a vendor with new and exciting retail technology in the market.”.

Innovation 192

Innovation Retail Metro Case Study 192

PYMNTS

DECEMBER 7, 2020

Most are encouraging employees to work from home while also moving their back-office operations online, and payments operations are no exception. Many are also revamping their B2B payment systems to accommodate this semi-permanent remote work arrangement, driving a surge in digital solution adoption.

Management 268

Management Cards Company Innovation 268

Perficient

APRIL 14, 2022

With the rise in vaccination rates and a hopeful return to a “new normal,” it won’t be possible to put the genie back in the bottle and return to legacy operations. A broad study indicates that 60% of global customers are willing to share data in return for perceived value from their insurance carrier. Understanding Our People .

Strategy 332

Strategy Tools Industry Customer Experience 332

PYMNTS

APRIL 24, 2019

Regulators want to have a greater stake in the way sharing platforms operate. As data security and transparency become greater concerns across a number of markets, some services are already working to confront the challenges. Read more about Hostelz.com and its move to a payment-free platform in the Playbook’s case study.

Marketing 179

Marketing Regulation Case Study Security 179

Insights on Business

OCTOBER 31, 2019

In the continued evolution of the IBM Governance Risk and Compliance (GRC) product line, I am pleased to announce that effective today, Algo FIRST (FIRST) is rebranded to IBM FIRST Risk Case Studies. In particular, FIRST’s external loss event benefits can be seen in the integration to the OpenPages Operational Risk Management solution.

Case Study 79

Case Study Study Compliance Risk Management 79

Bank Innovation

FEBRUARY 20, 2019

candidates in Quantitative Marketing at Stanford Graduate School of Business, to find out. Can regularly checking your credit score actually help improve your results? We wanted to know the answer to that critical question, so Credit Sesame partnered with Megan Hunter Antill and Jessica Yu, Ph.D.,

Study 284

Study Analysis Marketing Operations 284

Insights on Business

OCTOBER 31, 2019

In the continued evolution of the IBM Governance Risk and Compliance (GRC) product line, I am pleased to announce that effective today, Algo FIRST (FIRST) is rebranded to IBM FIRST Risk Case Studies. In particular, FIRST’s external loss event benefits can be seen in the integration to the OpenPages Operational Risk Management solution.

Case Study 70

Case Study Study Compliance Risk Management 70

PYMNTS

JANUARY 28, 2020

A recent study found that CUs beat banks in eight financial well-being attributes, such as helping consumers reach financial goals, understanding financial well-being and putting consumers’ financial well-being ahead of banks’ interests. New technologies are being developed to continue this market growth. Total CU assets increased 7.4

Innovation 155

Innovation St. Louis Fraud United States 155

PYMNTS

JULY 30, 2018

Toshiba Global Commerce Solutions, the global retail electronic point of sale (EPOS) technology company, announced on Monday (July 30) that it has grown its worldwide self-checkout (SCO) market share by 46 percent, according to research and consulting company RBR.

Marketing 101

Marketing Retail Leadership Innovation 101

PYMNTS

DECEMBER 11, 2019

Consumers are beginning to express more preferences regarding their buying and selling experiences on online marketplaces, which are seeing an increased amount of competition in the market as they attempt to hold onto their customer bases. Some marketplaces are finding innovation in this space easier than others. About The Playbook.

Marketing 132

Marketing Millennials social media Case Study 132

PYMNTS

MAY 20, 2020

The upgrade and innovation centered around its flagship Tmall Genie smart speaker will use proprietary technologies that combine AI and the Internet of Things (IoT). The investment will also help further research into IoT operating systems, edge computing and natural language processing (NLP). . “By China’s Alibaba Group is putting $1.4

Kentucky 253

Kentucky Study Conference Innovation 253

PYMNTS

OCTOBER 28, 2020

Digital payments are growing ever more widespread, with the global digital payments market increasing by more than 50 percent in the past three years to hit $4.7 The digital payments industry is seeing record profits, with a study expecting it to hit $120.7 trillion in 2020. trillion in transaction value by 2023.

Payments 219

Payments Compliance Fintech Innovation 219

PYMNTS

APRIL 27, 2018

There’s a rule of thumb at fast food and quick-serve restaurants (QSR): a seven-second reduction in customer wait time results in an average 1 percent gain in market share. A 2014 study by Northwestern University’s Kellogg School of Management found that’s the case, revealing evidence to support that seven-second rule of thumb.

Innovation 105

Innovation Study Google Survey 105

PYMNTS

NOVEMBER 21, 2018

20) found that small businesses are overlooking technologies that their customers want or that may improve their operations, including chatbots and artificial intelligence (AI). Banking and financial services SMBs lead the way in small business chatbot adoption, but even this market only sees a 35 percent deployment rate. ”

Study 129

Study Survey Leadership Millennials 129

Perficient

SEPTEMBER 15, 2020

Savvy healthcare innovators leverage the power of consumerization by first observing what works in domains outside of their own, and then adapting those successes to address their own challenges. What might you learn from studying emerging innovations used by virtual personal trainers, e-learning platforms, or even credit card companies?

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

JANUARY 2, 2020

The offering was to be powered by an automotive commerce platform for connected cars called Xevo Market and would allow diners to use the touchscreen on their vehicles to place their orders. The portion of restaurants that have chargeback rates of more than 1 percent is 10 percent per a Kount and Chargebacks911 study.

Mobile 146

Mobile Innovation Minnesota Capital 146

PYMNTS

MAY 13, 2019

In the unattended retail space, vending operators are also becoming more aware of the shifting behaviors of their shoppers and the need for swift and digital payment options. The estimated value of the global intelligent vending machine market by 2025 is $15 billion. And digital disruptors are putting a new spin on vending machines.

Retail 177

Retail Marketing eBook Atlanta 177

PYMNTS

SEPTEMBER 29, 2017

IoT-enabled televisions, refrigerators and even vehicles are becoming mainstream, and even smartwatches are seeing the effects of connected innovation. trillion | Estimated revenue in USD that mobile network operators stand to gain by 2026, achieved through early deployment of commercial low-power wide-area (LPWA) networks.

Innovation 111

Innovation Data Exercises Study 111

PYMNTS

JUNE 23, 2020

TiffinLabs opened in early 2019 and is operating some kitchens in Singapore, including digital-first restaurant brands Publico Pastabar and Hureideu – Korean Fried Chicken. market and assessing what needed to be done in terms of building demand and a network for supply, along with selecting the locations. The first U.S.

Los Angeles 214

Los Angeles San Francisco Houston Austin 214

PYMNTS

JANUARY 2, 2020

The offering was to be powered by an automotive commerce platform for connected cars called Xevo Market and would allow diners to use the touchscreen on their vehicles to place their orders. The portion of restaurants that have chargeback rates of more than 1 percent is 10 percent per a Kount and Chargebacks911 study.

Mobile 131

Mobile Innovation Minnesota Capital 131

PYMNTS

AUGUST 6, 2020

New technologies and API infrastructures are also leading to rapid innovations in the PaaS space, including quicker payments than ever before. Artificial intelligence (AI) is also driving payments innovations, with a study finding that it could add $1.2 How Customer Expectations Have Driven Payments Innovation.

Regulation 245

Regulation Payments Innovation Fintech 245

PYMNTS

DECEMBER 24, 2020

The pandemic is also creating frictions and making it more difficult for companies to make manual payments — even to businesses in the same market. One study showed that firms still using manual tools are finding it harder to identify and collect outstanding payments, for example. Automation's Expanding Role In The O2C Process.

Company 198

Company Payments Study Tools 198

PYMNTS

APRIL 29, 2019

Along with digital transformation, innovation has been a buzzword for some time. These may seem like abstract concepts, but innovation has had concrete results in the financial industry. In partnership with i2c , PYMNTS produced the March 2019 Innovation Readiness Index to assess the state of innovation in the financial industry.

Fintech 193

Fintech Innovation Community Bank Study 193

PYMNTS

MAY 28, 2020

Confronted with the option, most SMBs chose to innovate. to understand what measures they have taken to adjust to the mid-pandemic market, whether or not those changes have impacted their overall financial stability and whether they plan to maintain those new digital features after their local economies reopen. Meanwhile, 16.9

Maine 182

Maine Data Innovation United States 182

PYMNTS

OCTOBER 1, 2020

Even as it wraps up a study of the pros and cons of launching a digital currency, ECB executives want to trademark the term “digital euro,” Bloomberg reports. But, like many other central banks around the world, we are exploring the benefits, risks and operational challenges of doing so,” Lagarde told EU lawmakers. “We

Study 225

Study Report Innovation Operations 225

PYMNTS

JULY 26, 2018

To mitigate these costs and meet the growing customer demand for newer, faster payment options, global travel companies are gearing up to undergo a fundamental restructuring of their payment systems and begin their innovation endeavors. Eighty-two percent of travel companies innovate to combat the loss of customers.

Data 100

Data Payments Study Innovation 100

PYMNTS

NOVEMBER 9, 2020

These are among the key findings that have emerged from the Global Digital Shopping Index , an extensive PYMNTS study examining how consumers are using digital technology to augment and even replace traditional shopping experiences as well as how merchants are adapting to these shifts. The report focuses on the U.S. About The Report.

Study 217

Study Data United States Mobile 217

PYMNTS

SEPTEMBER 27, 2020

Sezzle , the installments payments platform, will be working on buy now, pay later (BNPL) services with Target , a press release says, which will test how the popular payment trend works with the retail giant's operations.

Leadership 302

Leadership Millennials Retail Study 302

PYMNTS

APRIL 17, 2020

On Friday (April 17), the Competition and Markets Authority (CMA), the U.K. agency responsible for protecting competition, approved the deal, which will require more study. s online restaurant market. “As Its final decision is expected in June. Neither company would reveal the value of the deal. “In

Regulation 160

Regulation Groups Study Marketing 160

PYMNTS

DECEMBER 31, 2020

Consumers waited on financial institutions (FIs) to innovate in an odd relationship that put business needs before customers’ needs. A separate study found that 88 percent of credit unions surveyed in early 2020 planned to invest more in such technologies than they had over the previous year. It was all on their timetable. Not anymore.

Survey 235

Survey Arizona Innovation Innovation Strategies 235

PYMNTS

NOVEMBER 9, 2020

Many companies are operating on tighter budgets during the economic downturn, meaning they are on the hunt for new partners that have lower costs. For example, 70 percent of construction firms stated in one study that poor site coordination is the top reason they go over budget or over schedule. Pandemic-Driven Payment Problems.

Payments 227

Payments Study Examples Survey 227