PYMNTS

NOVEMBER 25, 2020

Peer-to-peer (P2P) payment apps have become particularly appealing to consumers during the COVID-19 pandemic, with P2P app Zelle reporting rises in the number of transactions and transactions’ values in recent months. PYMNTS’ data revealed that many consumers are now seeking real-time access to their funds, with 35.2

Report 260

Report Trends Payments United States 260

PYMNTS

OCTOBER 28, 2020

Many of those who are still employed continue to work remotely from home, making it abundantly clear that the digital-first market that has emerged since the pandemic’s outset will likely persist for the foreseeable future. Adding new payment gateways and automating payments operations are only half the battle, however.

Payments 257

Payments Report Operations United States 257

Independent Banker

APRIL 30, 2022

Community bankers are embracing innovation like never before—with impressive results. But with so much emphasis placed on customer-facing products and technologies, innovating back-office operations can fall to the bottom of the priority list. Unbundle your end-to-end operations and conduct a SWOT analysis.

Innovation 91

Innovation Community Bank New York City Community 91

PYMNTS

JANUARY 18, 2018

But according to a new report from EY, it would be unfair to say that regulation is the only driving force behind large banks’ changing market strategies. In its Global Banking Outlook 2018 survey , EY assessed 221 financial institutions across 29 markets. North American banks are among the most optimistic, EY found.

Regulation 156

Regulation Innovation Fintech Marketing 156

PYMNTS

OCTOBER 8, 2020

The deals sometimes concerned big players, including “some of the largest and most innovative companies in the world (e.g. That includes new Chief Financial Officer Amaury Dauge , previously of Qontigo and Euronext , and new Chief Marketing Officer Varun Kohli , a seasoned Silicon Valley veteran. And meanwhile, 35.7

Report 247

Report Fraud Risk Management America 247

BankUnderground

NOVEMBER 2, 2022

Operational risk is rapidly becoming one of the most important threats to the financial system but is also one of the least well understood. But they are only one part of operational risk, which includes losses from any kind of business disruption or human error, including power outages or natural disasters.

Operations 93

Operations Policies System Regulation 93

PYMNTS

SEPTEMBER 29, 2020

The Bank of New York Mellon (BNY Mellon) has appointed Goldman Sachs alum Robin Vince as its new vice chair and CEO of global market infrastructure as of Oct. In his new position, Vince will oversee BNY Mellon's Clearance and Collateral Management, Treasury Services, Markets and Pershing businesses, the release says.

Marketing 175

Marketing New York Regional Operations 175

PYMNTS

MARCH 2, 2020

A trillion-dollar market cap later, it’s hard to argue Amazon’s effectiveness, quote attribution notwithstanding. It’s really difficult, the banking ecosystem is not fast and that’s just reality,” Jim McCarthy, industry expert and former innovation head for Visa, told Karen Webster in a recent conversation.

Innovation 222

Innovation Data System Mobile 222

PYMNTS

NOVEMBER 9, 2018

The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and practice — for retailers to not only see how consumers browse and what they buy (to analyze the entire path to purchase), but to get to know them in the same ways as those old-time general store operators who served small towns.

Innovation 174

Innovation Retail Maine Security 174

Abrigo

OCTOBER 21, 2020

Key Takeaways Trepp's head of Commercial Real Estate Finance outlined the current CRE market and looked at the future of CRE during Abrigo's recent ThinkBIG conference. This post by Hayley Collier , Trepp's Marketing Communication Specialist, was originally published on Trepp's blog and can be found here. The pandemic's impact on CRE.

Marketing 312

Marketing Lending Risk Management Retail 312

PYMNTS

MAY 4, 2020

He will be tasked with developing strategy, direction and comprehensive success of Mastercard’s operations across 53 countries in Europe. Barnett will join Mastercard’s Management Committee on June 1 and will report to Gilberto Caldart, president of international for Mastercard.

Operations 141

Operations Regulation Regional Retail 141

PYMNTS

JANUARY 28, 2021

It will likely alter global markets and regulations as the financial ecosystem becomes more digitized. PSCU reported that the hike in mobile wallet credit purchases among its CUs’ members was nearly 48 percent by August 2020, while mobile wallet debit purchases climbed 22 percent during the same period.

Innovation 187

Innovation Millennials Payments Mobile 187

PYMNTS

MAY 23, 2019

When it comes to innovation, go to the source. has joined the ranks of companies and brands setting up innovation labs. QSR Innovation. The PepsiCo innovation effort comes at a time of significant technology development in the world of restaurants, including quick service restaurants (QSRs). In other words, PepsiCo Inc.

Innovation 148

Innovation Retail Operations Technology 148

PYMNTS

SEPTEMBER 12, 2019

Video games are helping to drive retail innovation and growth, and that includes the hot area of subscription commerce. Video game manufacturers operated a different model of sorts: Create great games to get consumers to buy the hardware, then keep cranking out great games that would keep consumers on board and upgrading those devices.

Video 248

Video Retail Innovation Trends 248

Bobsguide

AUGUST 7, 2022

London, UK – August 3, 2022 – Finastra announced today that The Co-operative Bank has selected Finastra Kondor in the cloud, available via Microsoft Azure, to upgrade its treasury infrastructure and automate manual reporting and processes.

Operations 68

Operations Strategy Innovation Policies 68

PYMNTS

OCTOBER 2, 2020

This puts pressure on merchants to find ways to make their operations PCI compliant, and fast. There are many technologies that can help keep customers’ data safe, with increasing market interest in tokenization in particular. The global tokenization market is even expected to reach $6.8 percent over the next seven years.

Compliance 243

Compliance Data Report Meeting 243

PYMNTS

FEBRUARY 3, 2020

The European Union is examining the creation of a single data market that would reportedly challenge tech firms such as Google and Facebook, as Reuters reported. This is a major weakness for data-driven businesses to emerge, grow and innovate today, including in Europe, but huge opportunities lie ahead.”.

Data 130

Data Marketing Rhode Island Google 130

PYMNTS

JULY 1, 2020

have established an $800 million fund to boost trade finance in emerging markets. Across the globe, the COVID-19 pandemic is disrupting supply chains, decreasing demand, and causing overall market anxiety,” said Paulo de Bolle , global director of IFC’s Financial Institutions Group, in a statement. The International Finance Corp. (

Marketing 232

Marketing Washington New York Fintech 232

CFPB Monitor

MAY 24, 2019

The OCC’s Semiannual Risk Perspective report focuses on key issues that pose threats to bank safety and soundness and legal compliance. Among such issues discussed in the Spring 2019 report , which generally reflects bank data as of December 31, 2018, are risks arising from financial innovation and new technologies.

Innovation 68

Innovation Report Compliance Risk Management 68

PYMNTS

DECEMBER 5, 2019

Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area. Fellow fast food chain KFC , meanwhile, is adding automation to its kitchen operations in the United Kingdom and Ireland. About The Tracker.

Innovation 131

Innovation Houston Metro Mobile 131

PYMNTS

MARCH 2, 2020

Two years of tracking by the Innovation Readiness Playbooks has clearly demonstrated that financial institutions (FIs) of all sizes are interested in innovating – and avidly looking to invest in the initiatives that delight their customers. Some players are innovating, but most seem unable to bridge the gap.

Innovation 165

Innovation Customer Experience Fintech Payments 165

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. And many retailers are heeding the call: According to the PYMNTS Retail Innovation Readiness Index , 60 percent of health and beauty merchants are focusing on innovation. About the same share — or 60.9

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

JUNE 19, 2019

According to a new report , the company has raised $21.5 But according to the report, “Duffel appears to be building a new software stack for travel, in the same way that challenger banks started from scratch to make themselves more agile than the laggard, incumbent banks.”. based startup called Duffel. Multiple Payment Struggles.

Innovation 152

Innovation Industry United States Payments 152

PYMNTS

JANUARY 26, 2021

Signal is exploring the idea of adding cryptocurrency payments into its messaging app by integrating MobileCoin , a cryptocurrency supported by the Stellar blockchain, Platformer reported. MobileCoin complements the privacy-focused app in that it is “more resistant to surveillance,” according to a 2017 Wired report.

blockchain 244

blockchain Guidelines cryptocurrency Marketing 244

Perficient

JULY 1, 2020

Forrester has included Perficient in its Now Tech: Oracle Apps Implementation Services Providers, Q2 2020 report. Within the report, Forrester examined implementation service providers for their work with Oracle Cloud apps including ERP Cloud, EPM Cloud, and HCM Cloud as well as legacy-oriented apps like PeopleSoft and E-Business Suite.

Training 452

Training Report Analytics Resources 452

PYMNTS

AUGUST 23, 2019

For a glimpse at how innovation is playing out in the retail world, it always helps to take a look at recent developments in the world of quick-service restaurants, or QSRs. Brands, the owner of Taco Bell, KFC and Pizza Hut, reported an overall year-to-year revenue gain in the second quarter of 2019 of about 10 percent, to $1.31

Innovation 124

Innovation Trends Retail New York City 124

PYMNTS

JUNE 22, 2020

How Customer Reviews Provide Lifeblood To Restaurant Operations. An escalating dependence on technology has made search results and review services like Yelp primary guides for valuable user feedback — with 90 percent of consumers reporting in January that they researched reviews before selecting restaurants.

Operations 156

Operations social media Online Survey 156

PYMNTS

SEPTEMBER 19, 2018

Small businesses, while they may struggle to have the resources to invest in the tools they want, can be more agile and flexible to handle changing markets. Where does the middle market fit in this spectrum? A new report from Capital One examined this question, focusing on how technological disruption will affect its finances.

Capital 134

Capital Marketing Mobile Payments 134

PYMNTS

AUGUST 8, 2019

bank Standard Chartered is expanding its network of innovation labs with the launch of an eXellerator lab in Shanghai, reports said this week. The labs are a part of Standard Chartered’s venture capital arm SC Ventures, reports noted. “To NS Banking said Wednesday (Aug.

Innovation 100

Innovation San Francisco Leadership Big Data 100

PYMNTS

NOVEMBER 6, 2018

Innovation Challenges. Payments innovation, for starters, is an alien concept for many travel service providers, especially in the U.S. Payments innovation, for starters, is an alien concept for many travel service providers, especially in the U.S. Innovation Willingness. Where is that spark for innovation coming from?

Innovation 177

Innovation Payments Industry Study 177

PYMNTS

MARCH 3, 2020

Whether embracing development and adoption of new payment rails or developing solutions for legacy versions, the latest in payments innovation is all about speed – even for corporate payments. Finance reported last week. B2B Faster Payments Predicted for High Growth. that adopts faster payment rails this year.

Innovation 130

Innovation Payments blockchain National 130

PYMNTS

DECEMBER 22, 2020

The pandemic has forced businesses to pivot quickly to continue their operations — both domestically and internationally — with relative ease as the health crisis affects everything from supply chains to payment schedules. They will need to continue innovating these processes to stay on top of shifting B2B trends worldwide.

Innovation 237

Innovation Cards Payments Study 237

Perficient

FEBRUARY 27, 2023

This change will force impacted stakeholders to reconsider their services, products, and operational procedures, thus generating new opportunities for automation. Workflow timings may now be altered due to the immediacy of transactions, which can have a domino effect on operational, risk management, and reporting teams.

North Carolina 275

North Carolina Charlotte Payments US 275

CFPB Monitor

JUNE 7, 2022

On May 25, 2022, my colleagues, Mike Gordon, John Culhane and Ron Vaske published a blog which reported on a press release issued by the CFPB on the prior day entitled “CFPB Launches New Effort to Promote Competition and Innovation in Consumer Finance.”

Innovation 78

Innovation Compliance Conference Operations 78

PYMNTS

SEPTEMBER 29, 2020

The pain points that accounts receivable (AR) teams most commonly experience can be boiled down to three underlying and related problems: continued reliance on manual AR management practices, and the resulting lack of speed and high operating costs associated with managing receivables. Reliance on manual processes has far-reaching effects.

Data 303

Data Innovation Survey Management 303

PYMNTS

APRIL 2, 2019

Innovation is one of the keys to advancement — and that increasingly means opening tech hubs, incubators and other such operations. But not all innovation labs or tech hubs give rise to seamless tech progression. New Efforts. And when it comes to experimentation in general, investors often have limited patience. Lab Changes.

Innovation 170

Innovation Retail Examples Branding 170

PYMNTS

JULY 1, 2020

have established an $800 million fund to boost trade finance in emerging markets. Across the globe, the COVID-19 pandemic is disrupting supply chains, decreasing demand, and causing overall market anxiety,” said Paulo de Bolle , global director of IFC’s Financial Institutions Group, in a statement. The International Finance Corp. (

Marketing 193

Marketing Washington New York Fintech 193