PYMNTS

NOVEMBER 5, 2020

As the B2B commerce landscape innovates, it is continually after that "Amazon-like" experience forged in the consumer commerce world. But for B2B vendors and suppliers, the unique needs of corporate customers cannot be ignored, making a consumer-like buying experience particularly complex. Pricing Complexities.

Online 358

Online Strategy System Technology 358

Cisco

DECEMBER 21, 2020

As you read in part one of this blog, due to the pandemic and the resultant exponential increase in digital transactions, Customer Experience is far more paramount than ever before, across all demographics. And best of all, your developers would have time and flexibility to innovate instead of chasing alerts.

Customer Experience 95

Customer Experience Innovation Policies Security 95

PYMNTS

JANUARY 18, 2019

For corporations that want to stay ahead of the competition, innovation is a must, but developing and supporting a payment solution can prove challenging. Instead, many rely on their FIs to create this kind of technology, which presents these institutions with a number of hurdles. Flexible and Far-Reaching .

User Experience 189

User Experience Innovation Strategies Payments Strategy 189

PYMNTS

SEPTEMBER 24, 2020

At a high level, the same consumers whose day jobs are to manage a company’s payments and financial controls have become accustomed to the seamless and highly personalized commerce opportunities that are available in their daily lives. Those executives will expect improved risk management services from their banks.

Payments 237

Payments Data Fintech User Experience 237

South State Correspondent

JULY 19, 2023

The benefits of the industrial revolution accrued to shareholders, management, and workers that could be trained to become operators. A bank product manager or marketer can do this using natural language and drag/drop functionality. No coding is required, and design principles are built in.

Marketing 195

Marketing Training Video Tools 195

Perficient

AUGUST 4, 2020

These products protect the wearer from their environment where infection, disease, or dangerous chemicals may be present. Many apps and mobile websites try to duplicate the web experience, which results in a poor and inefficient experience, with frustrated users who choose not to use those applications on their mobile devices.

Mobile 352

Mobile Management Retail User Experience 352

Insights on Business

AUGUST 28, 2019

One of the privileges of the innovation team is that we get to evangelize concepts that are poised to reshape how our business will function. Our experience with microservices. We’ve been quite vocal about our own transition to a risk management microservices architecture. What is a microservice?

Management 87

Management Risk Management Resources Analytics 87

PYMNTS

NOVEMBER 12, 2020

Even so, as this week's exploration of bank-FinTech collaborations and open banking initiatives reveals, opportunities to add new revenue streams, improve product offerings and enhance the end-user experience are too promising to ignore. Visa Launches FinTech Collaboration Initiative In Europe.

Fintech 220

Fintech User Experience System Data 220

PYMNTS

APRIL 12, 2018

The corporate travel and expense management space is a bit of a conundrum. A surge in FinTech innovation, new industry players and the embrace of cutting-edge technologies – like artificial intelligence and mobile payments – positions the T&E market as an example of how B2B payments can, in fact, be innovative.

Innovation 101

Innovation User Experience Management Policies 101

Insights on Business

AUGUST 28, 2019

One of the privileges of the innovation team is that we get to evangelize concepts that are poised to reshape how our business will function. Our experience with microservices. We’ve been quite vocal about our own transition to a risk management microservices architecture. What is a microservice?

Management 70

Management Risk Management Resources Analytics 70

Accenture

MARCH 20, 2017

In the new world of digital payments, many technology developments are driven by customer experiences. Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers. Read the full report.

Customer Experience 151

Customer Experience Payments User Experience Innovation 151

Accenture

MARCH 20, 2017

In the new world of digital payments, many technology developments are driven by customer experiences. Banks are investing heavily in technological innovations and Fintech relationships to provide better payments experiences to their customers. Read the full report.

Customer Experience 150

Customer Experience Payments User Experience Innovation 150

South State Correspondent

MAY 18, 2023

The Start of Our Generative AI Journey “Tate,” a contraction of SouthS tate, was a brainchild of our Spark Innovation group, a team of 35 employees from various sections of the Bank brainstormed a use case, created personas, outlined a user journey, and then developed an action plan.

US 195

US Training Examples Data 195

Celent Banking

DECEMBER 1, 2014

We’ve been interested in [personal financial management], but adoption is very low.”. Kudos to TD for taking a leap here in an effort to innovate and try something new. The Canadian mobile landscape has been pretty quiet, with the most recent “innovation” being the launch of mobile remote deposit capture by some of the banks.

User Experience 173

User Experience Mobile Innovation United States 173

Perficient

OCTOBER 29, 2020

To bring about behavior change, these factors must be present in sufficient quantity, and must converge at the same time. Yet the platform’s self-imposed user experience shortcomings left the company exposed to new headwinds. Quibi needed to move users above the FBM action line.

US 294

US social media User Experience Digital Strategies 294

PYMNTS

AUGUST 20, 2020

As digital payments and digital commerce have expanded their penetration among consumers and merchants alike, the greater usage is pushing the pace of innovation in the segment. And although transactions are then tokenized, those card on file credentials are used as the payments method each time the card is presented for payment.

Samsung 238

Samsung Cards Payments Innovation 238

PYMNTS

NOVEMBER 19, 2020

Google’s Caesar Sengupta , general manager of payments, and Josh Woodward , director of product management, said the revamp aids visibility, streamlines transactions and lets users track a trail of payments. And 88 percent said they’d had a “consistently positive user experience” with NFC contactless technologies.

Google 254

Google Mobile Apple Survey 254

PYMNTS

JULY 23, 2020

“It could be big [experiences], but it might be small, and it could even look not very significant. But what we see in our data over and over is that it is the experience of when, where and how it is [that] products are presented to the consumer that they actually become a lot more successful.

UX 165

UX Cards Google User Experience 165

PYMNTS

MARCH 17, 2020

Yet for those banking partners, the fact that every corporate is at its own unique position in the digitization process presents a challenge as to which products to offer, and how to enable corporate clients to adopt them — a predicament that impacts everything from banks’ investments in infrastructure to their FinTech collaboration strategies.

Meeting 173

Meeting Fintech Tools Strategy 173

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. Fraud remains an ever-present challenge, however, and marketplaces worldwide are deploying new defenses.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

JANUARY 29, 2019

Unlike most of the other big-ticket purchases in a consumer’s life, where cutting-edge options for financing abound, innovations in the travel market have been far fewer. Uplift, a B2B payments platform, was created to fill that innovation gap. They tend to research more, spend longer and favor more consolidated experiences.

Payments 151

Payments Hawaii Innovation Lending 151

PYMNTS

JANUARY 20, 2020

Visa’s culture that risk management is everyone’s responsibility, Fabara said, is a competitive advantage and a strategic weapon in the payment ecosystem’s fight against an ever-more sophisticated fraudster. It was also rife with innovation that took payments to new physical and digital endpoints.

Security 168

Security Fraud Risk Management Payments 168

PYMNTS

OCTOBER 24, 2018

But for voice ecosystem watchers, the biggest action of the day came with the announcement of the latest version of Adobe XD , its user experience design app, which comes built out with a greatly expanded set of tools for voice integration.

Los Angeles 108

Los Angeles User Experience Google UX 108

PYMNTS

MARCH 2, 2020

Corporate payments innovation has cast a wide net to tackle the many pain points businesses experience today, with accounts payable (AP) one of the most popular targets for disruptors. Corporates need to be able to provide a positive end-user experience — even across borders — and do so cost efficiently.

Payments 151

Payments Cards Meeting Lending 151

PYMNTS

SEPTEMBER 3, 2019

However, as the industry takes a closer look at how technology and user experience can drive adoption, B2B eCommerce has an inescapable truth: Price is critical to landing a sale.

Data 150

Data Strategy Retail Management 150

South State Correspondent

APRIL 24, 2023

Product Page – It created an updated treasury management product page, optimized by common current search terms in less than three minutes, complete with images, calls to action, and forms. Data Management – AutoGPT wrote its own code in Python, debugged it, and moved it to production to clean and transform data to an updated data model.

social media 195

social media Data Marketing Technology 195

PYMNTS

JULY 8, 2020

As a result, small- to medium-sized businesses (SMBs) in the industry have missed out on many of the benefits of finserv innovation and technology, despite the industry’s often-overlooked embrace of digitization. As Coates explained, Oxbury’s banking platform also acts as an invoice management portal.

Industry 131

Industry Payments User Experience Strategy 131

Insights on Business

NOVEMBER 12, 2018

Today, governance, risk and compliance (GRC) is being transformed by not only rapidly-evolving regulatory standards and growing costs of non-compliance, but also by the clear and present need for greater GRC adoption/engagement – by the first line of defense – while delivering added value by empowering business users.

Compliance 107

Compliance Technology User Experience Analytics 107

Gonzobanker

JULY 6, 2021

As information technology departments move from being the provider of all technology services to orchestrator of technology innovation, chief information officers are rightfully asking, “How do we reinvent ourselves in this digital age when we’re saddled with legacy tech debt of 30-year-old, difficult-to-integrate, flat-file-based core systems?”.

Strategy 156

Strategy System Risk Management Technology 156

PYMNTS

OCTOBER 13, 2020

The panel included: Todd Adler , senior vice president, director of treasury management at Commerce Bank ; Drew Edwards , CEO of Ingo Money ; Tom Halpin , executive vice president at HSBC ; Kristen Michaud , managing director, InBlock at LiquidX ; Shahrokh Moinian , EMEA head of wholesale payment at J.P. That’s the driver,” he said.

Fintech 190

Fintech Payments Customer Experience Examples 190

PYMNTS

JANUARY 28, 2019

And, while only 27 percent of QSR managers have a positive view of ordering and paying through a mobile app, solution providers are seeking to tackle their restaurant pain points. The app then provides a receipt that consumers can present to a cashier when picking up their orders. restaurants.

Mobile 153

Mobile Technology User Experience Online 153

PYMNTS

MARCH 9, 2017

Burkhart will be one of many innovator CEOs on Innovation Project’s The Future Meets The Present Right Now: Can Retail Keep Pace? If you take price out of the equation, the internet has become the petri dish for competition and acceleration and innovation. Even in the most rural pockets of the U.S.,

Retail 101

Retail How To User Experience Innovation 101

PYMNTS

AUGUST 22, 2018

Web apps, he posited then, create richer user experiences by connecting users with more content and inspiring more collaboration. We are still working out the user experience and kinks,” he said, “but we are starting to get traction in terms of deployments.”.

Payments 129

Payments User Experience Security Online 129

PYMNTS

JUNE 22, 2020

Expanding into a new market — even one as geographically close as Mexico, for example — would present a number of logistical hurdles that many businesses may not be equipped to handle. Appealing to a wider array of customers within the U.S. Credit and debit card penetration in markets like Mexico is still low compared to the U.S.

Strategy 230

Strategy Payments America Examples 230

FICO

MAY 15, 2023

This type of debt can come from lack of maintenance on existing systems or from not investing in new technologies to keep up with innovation and standards. Identifying Technical Debt The first step in managing technical debt is identifying what areas of the codebase are in need of restructuring.

System 52

System Software Innovation Analytics 52

FICO

APRIL 19, 2018

FICO today unveiled a host of new retail banking solutions that allow lenders to manage the credit lifecycle in a way that is smarter, faster and simpler. The innovations are designed to help support lenders with their digital transformations as retail banking continues to be shaped by the forces of mobile, cloud, analytics and big data.

Miami 40

Miami Analytics Florida Management 40

William Mills

SEPTEMBER 12, 2017

Presenters – Robb Gaynor, Danny Piangerelli, Craig Agulnek. Presenters – Joe Ventura, Ted Pendleton. They are showing a presentation, not a demo now so I’m looking forward to the demo. VERY Cool mobile, user experience. Presenters – Jason Boyer, Bill Butryn, Mark Deese. MalauzaiMonkeys.

Samsung 69

Samsung Mobile User Experience Google 69