PYMNTS

JULY 2, 2020

Although CU members want innovation in member loyalty and rewards, most credit unions are not delivering these programs up to the desired standards. Credit union members’ high expectations when it comes to loyalty innovation do not necessarily make or break their banking relationships. Loyalty Innovation Strategies .

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

MAY 23, 2019

When it comes to innovation, go to the source. has joined the ranks of companies and brands setting up innovation labs. QSR Innovation. The PepsiCo innovation effort comes at a time of significant technology development in the world of restaurants, including quick service restaurants (QSRs). In other words, PepsiCo Inc.

Innovation 148

Innovation Retail Operations Technology 148

PYMNTS

MARCH 12, 2020

Among PingPong’s sellers, the fact that the outbreak was caught between the Chinese New Year and spring festival celebrations meant there were already significant inventory build-ups going into the season, which managed to absorb many of the supply chain and production issues. An Opportunity for Innovation .

Innovation 283

Innovation Policies social media Examples 283

PYMNTS

NOVEMBER 12, 2018

However, these professionals have their own ideas about where corporate payments innovation should be headed. A new report from BNY Mellon , “The Future of Payments: A Corporate Perspective,” surveyed a few corporate clients of the institutions’ Treasury Services unit.

Innovation 111

Innovation Payments Survey blockchain 111

PYMNTS

JANUARY 18, 2018

In its Global Banking Outlook 2018 survey , EY assessed 221 financial institutions across 29 markets. According to the results, banks argue that innovation, not just regulation, is behind the wheel of progress. Optimism Up. Regulatory pressures, particularly following the global financial crisis, imposed new stressors on global banks.

Regulation 156

Regulation Innovation Fintech Marketing 156

Accenture

JULY 8, 2019

Some of the most pressing are around the technology, tools and data needed across the front, middle and back office to help relationship managers (RMs) meet SMEs’ rising expectations. As this wave of digital innovation reaches commercial banks, the sector’s leaders are looking to harness it to re-energise their growth.

Tools 150

Tools Management Customer Experience Technology 150

PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. More Innovation. Such desire for speed is also helping to drive innovation in other forms of gambling-related payments.

Innovation 137

Innovation Payments Taxes User Experience 137

Insights on Business

JULY 17, 2019

Those who are closest to operational risk – the first line of defense, or “1LoD” – may be working with outdated and inadequate tools. In an April 2019 survey conducted by Risk.net , IBM examined how financial firms are looking at adoption of next-generation governance, risk and compliance solutions to bridge these issues.

User Experience 79

User Experience Tools Survey Risk Management 79

PYMNTS

FEBRUARY 15, 2017

small businesses are losing billions of dollars every year because they aren’t properly managing company cash flow, a new survey finds. billion every year, collectively, because they spend so much time managing company finances like invoices, employee expenses and financial forecasting. Reports Tuesday (Feb. 14) said U.K.

Management 109

Management Survey Company Innovation 109

PYMNTS

NOVEMBER 9, 2017

But new research from treasury management firm Kyriba suggests treasurers and CFOs are falling short in delivering on some of the top priorities of the corporate board. More than a third (36 percent) of survey respondents said fraud monitoring and risk mitigation are the areas in which CFOs are most falling short. The Data Connection.

Risk Management 107

Risk Management Fraud Management Survey 107

PYMNTS

JUNE 22, 2017

A new report from Vesta Corporation finds fraud positions itself in the way of innovation and growth, even compliance. The company recently published a new eBook , Managing The Risk Of Fraud: The View From Corporate Finance, in which Vesta and CFO Research surveyed 155 senior-level finance executives in the U.S.

Fraud 108

Fraud Innovation Survey eBook 108

PYMNTS

SEPTEMBER 3, 2020

Some QSRs’ already-thin operating margins have been stretched beyond the breaking point as budget-conscious consumers shy away from eating out, forcing the eateries to declare bankruptcy. Restaurants and quick-service restaurants ( QSRs ) are used to stiff competition, but the ongoing pandemic has kicked it into an even higher gear.

Management 130

Management System Millennials Study 130

PYMNTS

SEPTEMBER 19, 2017

In 2016, corporate banking made up 38 percent of overall operating income across 20 of the world’s largest banks,” explained Patricia Hines, senior analyst at Celent, in a statement. The disruptors range from machine learning and blockchain to APIs and faster payment initiatives, and banks have a choice to make when pursuing these tools.

Innovation 108

Innovation Survey blockchain Lending 108

PYMNTS

DECEMBER 15, 2020

Our research revealed that operating costs, manual processes and process speed are the top three AR challenges. Firms that utilize a high degree of automation for managing AR processes enjoy shorter DSO as they do not have to struggle with the challenges associated with manually managing AR processes. We also found that 44.4

Study 277

Study Payments Maine Technology 277

Bank Innovation

JUNE 11, 2018

PREMIUM —In 2013, Bank Innovation asked readers to predict the state of innovations in banking for 2018. Data collected in the September 2013 Bank Innovation survey showed that our readers had excellent foresight into the current innovations and challenges of the fintech industry.

Innovation 186

Innovation Survey Fintech Industry 186

PYMNTS

MAY 10, 2016

In a survey of CFOs within the manufacturing sector, Siemens Financial Services found that these professionals commonly cite the capabilities for their equipment to capture and analyze data, to automate order processing and to perform quality control as hallmarks of the Fourth Industrial Revolution.

Industry 100

Industry Management Survey Resources 100

PYMNTS

AUGUST 13, 2019

Even so, the trade group said that “with fewer families surveyed saying they have children in grades K-12, spending is expected to total $26.2 College is also a notable location for the rise of other retail innovation — including technology that is changing the quick-service restaurant (QSR) word, mobile order-ahead.

Retail 127

Retail Innovation Course Trends 127

South State Correspondent

JANUARY 4, 2023

The irony here is that more than half the banks we recently surveyed had some goal and metric around asset growth. In addition, they may consider focusing on these five critical areas: Improve Operating Leverage. To the extent projects improve operating leverage and the total experience, so much the better.

Community Bank 195

Community Bank Capital Training Lending 195

PYMNTS

NOVEMBER 20, 2020

Winter is around the corner, bringing colder temperatures and prompting many restaurants to question whether their operations can survive the season. Delivery partnerships can be key to helping restaurants — especially smaller operations — weather the pandemic as consumers’ demands for digital ordering continue to grow.

Mobile 210

Mobile Regional Study Survey 210

PYMNTS

APRIL 27, 2018

The latest Restaurant Readiness Index revealed that kiosks are seeing the strongest growth among the nine in-store technologies surveyed by PYMNTS’ analysis. A 2014 study by Northwestern University’s Kellogg School of Management found that’s the case, revealing evidence to support that seven-second rule of thumb.

Innovation 105

Innovation Study Google Survey 105

Accenture

JUNE 20, 2019

I am pleased to once again have managing director Tim O’Donnell’s unique perspective and experience for this blog series. Payments executives surveyed in our 2019 Global Payments Survey cite customer experience as a top driver of customer disintermediation. Letting go of the status quo. From passive to proactive.

Survey 150

Survey Customer Experience Payments Management 150

PYMNTS

JANUARY 30, 2017

Used to be that managing a company’s liquidity and cash position was a matter of reconciling disparate bank accounts at the end of the day. In the second annual survey conducted by C2FO focused on corporate treasurers based in Europe, responses showed that 75 percent of the 100 respondents wanted to invest in technology tied to trade finance.

Management 100

Management Lending Capital Survey 100

PYMNTS

SEPTEMBER 15, 2020

With payment innovators looking to migrate B2B payments away from paper, a growing number of payment rails and technologies are helping to ease the pain of the shift. are increasingly linking into the real-time payments infrastructure of the RTP network, according to a new survey by The Clearing House.

blockchain 264

blockchain Payments Survey Technology 264

PYMNTS

JULY 14, 2020

The recent American Express One AP Survey by the company found 84 percent of businesses responding felt positive about switching to digital processes, while 79 percent still reported using paper checks for parts of their payments systems before the pandemic.

Payments 254

Payments System Survey Cards 254

PYMNTS

DECEMBER 18, 2018

Technology may be enabling automation in small business (SMB) accounting and financial management, but rather than cutting out the need for human accountants in the field, this tech disruption is supporting a change in the profession. Accountants themselves, though, often struggle with technology adoption.

Management 134

Management Fintech Tools Technology 134

PYMNTS

NOVEMBER 10, 2020

Chief financial officers (CFOs) are growing more interested in making technological upgrades, according to recently released results from a survey that polled 225 CFOs from March to May. Innovating AP Is a Good Place to Start . Because everything has to start somewhere, many CFOs are eyeing paper suspiciously.

Leadership 162

Leadership Survey Payments Innovation 162

PYMNTS

FEBRUARY 5, 2020

Recent surveys have found that many bankers and small business (SMB) owners are unaware of how to use business-to-business (B2B) APIs securely and optimally. A survey of Hong Kong and Singaporean bankers, for instance, found that 23 percent are wary of adopting APIs because of unclear regulations. Around The B2B API World.

Payments 195

Payments Charlotte Survey System 195

PYMNTS

MAY 3, 2018

Lyft made progress over its rival Uber this year when corporate travel and expense management firm Certify released data that found a 9 percent increase in the percentage of Lyft ride-hailing trips expensed on its platform. The ride-hailing and ground transportation competition in the U.S. “It just drives me crazy,” he said.

Management 100

Management Data Meeting New York 100

PYMNTS

DECEMBER 11, 2018

In its 2019 Executive Perspectives on Top Risks survey, published last week, Protiviti surveyed 825 board members across industries and across geographic markets to understand how corporations today are preparing for the year ahead. Indeed, concerns over digital disruption and readiness are threaded throughout the top-1o list.

North Carolina 163

North Carolina Survey America Big Data 163

PYMNTS

NOVEMBER 11, 2020

Paytronix has launched Paytronix Subscriptions, a subscription-building product that will allow any restaurant or convenience store to set up and manage a subscription program for its customers, the company announced on Wednesday (Nov. Paytronix Subscriptions will be a key component of its customer loyalty platform.

Tools 182

Tools Branding Innovation Survey 182

Gonzobanker

JULY 8, 2022

The operational world of cash, checks, deposit slips, passbooks, and teller terminals used to dominate bank tech budgets. In the midst of this rapid-fire disruption, chief information officers are expected to be nimble, forward-thinking leaders who foster innovation in their organizations. Challenges Facing Today’s CIO.

Resources 146

Resources Leadership Technology Management 146

PYMNTS

FEBRUARY 14, 2019

percent use data mining, and nearly 60 percent use business rules management systems (BRMS), making them the most commonly used learning systems. They tend to throw everything into fighting fraud, while putting significantly less effort into enhancing customer-facing operations, like payment services. Today, nearly 70.5

Fraud 173

Fraud Study System Innovation 173

Bank Innovation

JULY 20, 2018

business leaders (owners, managers, and executives) prefer using digital banking, and yet less than half of them have plans of increasing their use of online banking products and services, that’s according to a JPMorgan Chase survey. A majority of U.S.

Survey 218

Survey Digital Banking Online Management 218

FICO

NOVEMBER 16, 2022

Our recent global survey reveals the investment priorities and functionality requirements for enterprise-level fraud solution buyers. In August 2022, we commissioned a survey of 156 global executives and managers from retail banks and retail financial institutions. Pain Points in Fraud Management Vary by Region.

Fraud 52

Fraud Data Survey Regional 52

PYMNTS

AUGUST 20, 2020

This week’s exploration of the latest in payment rail innovation finds industry heavyweights like Visa, SWIFT and NACHA eyeing speed and data to add value to both new and legacy payment infrastructures. A new survey from Citizens Bank says businesses are jumping into the real-time payments opportunity. Visa Joins NACHA Pilot.

Groups 252

Groups Payments Survey Data 252

PYMNTS

SEPTEMBER 8, 2020

Thunes, the FinTech startup that operates a global cross-border payments network for emerging economies, announced on Tuesday (Sept. Capital Management is seeking to keep the $175 million it received when Citigroup accidentally paid out several Revlon lenders around $900 million in total.

Payments 141

Payments California Apple Video 141

PYMNTS

DECEMBER 3, 2018

Like many positions in corporate finance, the role of chief financial officer (CFO) is facing new pressures in a climate of innovation and novel challenges, from cybersecurity to geopolitical events. Sixty-three percent of CFOs said their teams are resisting digital innovation, according to EY research of CFOs across 25 different countries.

Analytics 187

Analytics Survey Innovation Data 187