PYMNTS

JULY 5, 2017

Innovation is both genesis and lifeblood for companies, especially within the payments space. PYMNTS: How would you define Applause’s approach to innovation? PYMNTS: How would you define Applause’s approach to innovation? Our approach to innovation is two-fold. Innovation is only valuable if it’s usable.

Innovation 121

Innovation Customer Experience Mobile Security 121

CB Insights

MAY 15, 2019

One popular approach: in-house financial innovation labs. We’ve created a list of finance innovation labs from some of the biggest names in the industry, as well as from newcomers looking to make a name through tech. We’ve written about corporate innovation theater before — and how sometimes corporate innovation goes wrong.

Innovation 78

Innovation blockchain Technology Groups 78

PYMNTS

APRIL 15, 2020

In an effort to provide procurement services innovation, supply chain payment and marketplace company Tradeshift has teamed with global service company Chain IQ , according to an announcement.

User Experience 130

User Experience Maine America Tools 130

Perficient

FEBRUARY 18, 2021

However, one of the main drivers is their weaknesses are exposed now more than ever with folks driven online with Covid-19 and expecting the same level of service they typically get at say their local bank. The former being one that is less talking about outside company walls. It’s a bit sexier to spin it that way. The Approach.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

PYMNTS

JUNE 27, 2018

What does offering top-notch customer experience mean in the digital age? As recent research from PYMNTS reveals, the most innovative FIs know that providing exceptional service to their consumer base comes down to focusing on three key components: user experience, digital technology and data analytics.

Data 129

Data Customer Experience User Experience Innovation 129

PYMNTS

APRIL 28, 2020

In an effort to help clients tackle critical challenges and experience quick ROI during the complete procurement process, Xeeva said it has put significant enhancements throughout its array of products into place. In separate news, Tradeshift teamed with Chain IQ to offer procurement services innovation.

Data 136

Data Management User Experience Maine 136

PYMNTS

NOVEMBER 23, 2020

Small and medium-sized businesses (SMBs) got their clocks cleaned by the pandemic, and turning to their traditional lending sources, they’ve encountered sclerotic systems and outdated policies not conceived for the needs of the recovering Main Street merchants of 2021. We no longer go to the bank,” Potter told PYMNTS. We're not connected.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

JANUARY 22, 2018

More important, perhaps, than the innovations they made on behalf of their more famous lead players, was how their contributions accelerated those innovations’ time to market. Innovation in payments and commerce has an unsung hero, too. And who will influence how innovation happens.

Innovation 135

Innovation Online Branding El Paso 135

PYMNTS

APRIL 4, 2019

Out of the haze of uncertainty emerged a new mobile network, and from the new mobile network came new retail applications and experiences, all taking advantage of the faster speed of the technology, and the potential to reduce friction. The mobile technology is moving from the realm of the possible to the world of the real.

Retail 177

Retail Mobile Course Branding 177

PYMNTS

AUGUST 16, 2018

But that does not mean a proactive mindset reigns when it comes to mobile security and innovation. Reactive ways of doing things can degrade the user experience — and that can drive away consumers. Three main factors combine to create not only a sense of trust, but also its pragmatic application in the mobile world, he said.

Mobile 127

Mobile Payments Security Innovation 127

PYMNTS

JUNE 24, 2019

Financial institutions are constantly on the hunt for an edge when it comes to mobile banking and other innovations, and that’s playing out with new, emerging 5G mobile network technology. As that mobile technology gets closer to mainstream introduction, the potential 5G ecosystem for FinTech and mobile banking is gaining clarity.

Mobile 116

Mobile Fintech Technology Analysis 116

PYMNTS

DECEMBER 18, 2020

Not all restaurants are succeeding in their drive to convert these new, digital-first consumers, however: Some restaurants may be overestimating customers’ interest in technologies like in-store kiosks and overlooking features that could help drive customer spend even more. We surveyed a census-balanced panel of 2,123 U.S.

Study 144

Study Mobile User Experience Innovation 144

PYMNTS

APRIL 20, 2016

The auto company announced yesterday (April 19) that is collaborating with Cisco towards the advancement of connected car technology. Additionally, Hyundai reports to be making investments in the research and development of cloud, data analytics and connected car security technologies.

User Experience 100

User Experience Leadership Security Maine 100

PYMNTS

SEPTEMBER 7, 2017

There’s interaction with marketing and customer service teams, an eagle eye on data fraud — oh, and no small amount of effort devoted to innovation. On new solutions, I spend time in fundamental research analyzing new market trends, topics and use cases and exploring how to develop innovative technologies to expand into those areas.

Analytics 116

Analytics Fraud Innovation Industry 116

PYMNTS

NOVEMBER 13, 2019

Enter the Digital-First Banking Tracker , a PYMNTS and NCR Corporation collaboration, which analyzes how FIs are approaching digital transformations to engage with their customers, and what innovations they are using to do so. They not only need to be innovative solutions, but they must meet customer demands. About The Tracker.

Regional 109

Regional ATM Report Alabama 109

Cisco

OCTOBER 19, 2020

Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry. Today, given the healthcare reality in the world, increasingly digitized customers demand greater speed, security, and new experiences in banking services.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

NOVEMBER 19, 2019

Payments is in a state of constant change, with decision points shifting as fast as each innovation, disruption and tweak in consumer behavior. For instance, with the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks.

Cards 140

Cards Apple Data Innovation 140

PYMNTS

JULY 31, 2019

Money is moving faster than ever, with innovations making it possible for consumers and businesses to send and receive payments within minutes as opposed to days. These innovations can save valuable time and money, but they do not often solve issues associated with international payments.

Payments 144

Payments blockchain Kansas Security 144

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. To learn more about how thredUP is using AI to compete, visit the Playbook’s case study.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

OCTOBER 30, 2019

The 5G mobile network technology revolution is on, and you can bet that retail will be one of the places where this all plays out. As it stands, smartphone makers ranging from Huawei Technologies Co. Changying Precision will be Apple’s main chassis supplier for the head-mounted AR product, MacRumors reported. Visual Commerce.

Retail 100

Retail Apple Analysis Mobile 100

PYMNTS

JULY 13, 2016

NUMBER26 , a digital banking startup based in Germany, did just that, taking cues from companies that have found success online and in the app store to build a simple and enjoyable user experience. And, by basing its offering on digital technology, NUMBER26 can offer more features than large, slower-moving institutions.

Digital Banking 100

Digital Banking User Experience Mobile Apple 100

PYMNTS

OCTOBER 1, 2018

The innovation touted 10 years ago, that has garnered billions of dollars of venture capital (VC) funding, hasn’t turned out to be the “internet of money” as advertised. In those pieces, I acknowledged bitcoin as an interesting, even fascinating, innovation. Innovation By Any Other Name. It isn’t because it won’t.

Bitcoin 214

Bitcoin blockchain cryptocurrency Innovation 214

PYMNTS

JANUARY 14, 2019

At the same time, we read the reports of year-over-year declines in foot traffic, see nearly 11,000 store locations shutter since 2017 and have 200 million square feet of unoccupied retail space in malls and main streets up for grabs. At the same time, their in-store experiences have gotten less reliable. population was online.

Retail 198

Retail Online Mobile Data 198

Perficient

AUGUST 30, 2022

The four main roles in a squad are: Product Owner: Product Owners define the product vision. Once the Roadmap and team objectives are established, stakeholders should work with information technology partners to identify high-level solutions. Key Components of Agile.

Meeting 294

Meeting Examples UX Case Study 294

PYMNTS

NOVEMBER 9, 2018

The main problem? Among the positive notes for Yelp, according to the shareholder letter, was the beginning of the rollout in October of “an updated mobile app user experience to make it more personalized and localized and to highlight our transaction features, particularly in the restaurants category.

User Experience 123

User Experience Innovation Conference Maine 123

PYMNTS

DECEMBER 11, 2018

“You’re seeing the global freelancer market pick up tremendously, in part, because of the technology infrastructure being built to allow for this.” One of the biggest areas of focus for Toptal, he said, will be the user experience of getting paid, as well as the element of collaboration between talent and employer.

Payments 178

Payments User Experience Cards Taxes 178

PYMNTS

APRIL 23, 2018

Physical retail is being disintermediated by a host of new players using digital technologies and data that further erode their relevance. For the first time, shoppers could conveniently visit one store to see, touch and buy things, many of which were simply not available to them in the stores lining the main streets in their towns.

Retail 117

Retail Maine Lending Software 117

PYMNTS

JANUARY 20, 2020

Not only are Fabara and his team using the latest tools, technology and tactics to defend against intrusions, but they are also building and using sophisticated tech to find fraudsters well before they are ready to be found. It was also rife with innovation that took payments to new physical and digital endpoints. Going on the Offense.

Security 168

Security Fraud Risk Management Payments 168

PYMNTS

SEPTEMBER 28, 2017

If FIs want to connect with modern consumers, smartphone solutions also need to feature the latest innovations and slick user experiences. . Over the course of the past month, several providers seemed to answer that call, debuting new services and features that utilize and integrate AI technology. .

Digital Banking 101

Digital Banking Report Mobile User Experience 101

PYMNTS

OCTOBER 7, 2019

But the main recurring point was how are we rising [to] this challenge, how will we meet changing expectations, and where are the opportunities to get out ahead and actually innovate,” Dobbie said. Third, innovation is often quite invisible — a consumer doesn’t necessarily have to see it to be benefited by it.

Payments 167

Payments Innovation System Security 167

PYMNTS

MAY 26, 2016

What are the main barriers to entry for people, businesses and payment providers looking to be a part of the U.K. Enabling payment service providers to access the payment systems offered, called The New Access Model, will also lead to more innovation, itself creating a new payment ecosystem. Faster Payments scheme?

How To 102

How To Payments Fraud Innovation 102

PYMNTS

JUNE 29, 2017

That is how the world first met the iPhone a little over ten years ago in January 2007, when Steve Jobs took to the stage to announce Apple’s latest and greatest innovation. Apple created a movement that spanned across OS platforms toward truly consumer-friendly smartphones, where experience was re-imagined with “simplicity” in mind.

Apple 150

Apple Mobile Innovation social media 150

NCR

JANUARY 15, 2018

There can be few technologies that have seen quite as much hype over the past few years as virtual reality (VR). While there are several competing headsets on the market, clear applications for the technology are still in relatively short supply, with initial ideas limited mostly to immersive gaming or exploration.

Payments 68

Payments Branding Technology User Experience 68

Insights on Business

OCTOBER 12, 2018

I need an enterprise scale transformation approach powered by new technologies including cloud. Imagine you could accelerate the velocity of the business through information technology while saving 21% year over year on IT costs. But what is it and what are its real catalysts?

Innovation 87

Innovation Strategy Industry Technology 87

PYMNTS

APRIL 30, 2018

It’s a thought that was triggered recently after reading and reflecting on recent developments across three innovations heralded as FinTech’s poster children — disruptors out to change the world and eat the proverbial lunches of incumbents they say are too big and too unmotivated to change. Blockchain. Marketplace lending. Digital banks.

Fintech 183

Fintech blockchain Lending Digital Banking 183

PYMNTS

NOVEMBER 25, 2019

But as a recent Google announcement demonstrated, FIs are engaging with technology players in new ways as together, they seek to create ecosystems that offer new value to consumers. By providing a streamlined user experience, they can add value to the financial institution and the cardholder, putting themselves into the commerce stream.”.

Google 272

Google Fintech Payments Apple 272

PYMNTS

JANUARY 30, 2019

That is what they are working on creating via their partnerships with Volvo and Audi – and that, he noted, is the best road to the best user experience possible. You know, the main distinction will be that you’ll actually have the app ecosystem. That is a huge thing. But Google noted there are some problems with that view.

Google 116

Google System User Experience Apple 116