PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth. “It’s

User Experience 100

User Experience Digital Banking Customer Experience System 100

Perficient

SEPTEMBER 15, 2020

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

User Experience 427

User Experience Innovation Branding Customer Experience 427

Perficient

OCTOBER 26, 2020

Market Presence. The ability to deliver low-code applications and enable client business users to participate in the development process, with proven change management capabilities. Consulting offerings that cover strategy, user experience, and change management, along with technology. Why Perficient. Learn More.

Report 294

Report Strategy US User Experience 294

PYMNTS

JULY 27, 2020

The insurance industry has been bogged down by sluggish service and even slower payouts for decades, and while policyholders have certainly weathered their fair share of friction from the sector’s legacy incumbents, those insurance companies themselves have also suffered from a lack of digitization and automation.

Innovation 247

Innovation User Experience Industry Fraud 247

Bobsguide

APRIL 22, 2022

For the third consecutive year, GBST has been named in the top 100 most innovative companies across the wealth and asset management industry, cementing its position as a global leader. There are strong structural growth drivers in the global wealth management space which are set to significantly increase GBST’s addressable market.

Innovation 147

Innovation Company Management User Experience 147

PYMNTS

MARCH 20, 2020

with open banking now more than 2 years old, the financial services industry has discovered that unlocking data can have a significant impact on the satisfaction of SMB borrowers, even facilitating easier bank switching for SMBs in search of a better user experience. In the U.K., A Win-Win for Banks and SMBs. ” The U.S.’s

Lending 233

Lending Data User Experience Fraud 233

PYMNTS

MAY 27, 2020

Among the numerous ways small businesses have been affected by the global pandemic, the sudden race to launch online operations has been among the most profound — and may ultimately be among the most long-lasting changes to the SMB community. The User Experience Focus. ”

Online 179

Online Payments User Experience How To 179

PYMNTS

NOVEMBER 23, 2020

To illustrate how AI adoption is playing out in the field, the November Mobile Order-Ahead Tracker® contains a deep dive on the efforts of the Colorado-based Boston Market chain. He said that AI processes data faster, “allowing restaurants to better tailor their mobile and in-person marketing efforts toward individuals’ tastes.

Mobile 289

Mobile Boston Fraud Colorado 289

Jack Henry

JULY 29, 2022

As someone who reads this blog and follows the industry, you’ve likely heard a lot of talk about open banking recently. Headlines with references to “Open APIs” and “Shared Data” continue to appear in inboxes and popular topics with industry reports. Consumers clearly want freedom, flexibility, and choice.

User Experience 78

User Experience Google Lending Industry 78

PYMNTS

FEBRUARY 3, 2020

Business-to-business (B2B) IT firm Xenon arc is launching an enhanced eCommerce platform for small and medium-sized businesses (SMBs) to improve their user experience when tapping services for the materials industry, the firm announced on Tuesday (Feb. Xenon arc’s client list includes known brands in the materials industry.

User Experience 130

User Experience Washington Leadership Marketing Strategies 130

PYMNTS

FEBRUARY 28, 2019

The digital platform provides hiring, training, compliance management and payroll solutions to its clients, and is geared toward the facilities management, private security and logistics industries, to name a few. Airbnb on Payments, User Friction and Security Challenges in a Global Market.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

NOVEMBER 26, 2019

In recent years, the market has gone from one struggling with high financial illiteracy and limited card acceptance, to a bright spot in Europe for FinTech innovation. But financial regulatory compliance can be a headache for any market. Resuming Operations. Lithuania wants to become a global FinTech powerhouse.

Compliance 182

Compliance Regulation Fintech Resources 182

PYMNTS

JULY 30, 2019

may be the world’s hotbed for challenger banks, but it’s not the only market witnessing a surge in bank competition and industry evolution as a result of FinTech pressure. While the company may be operating in a different market than the U.K., Europe, U.S. and other areas where open banking initiatives are taking off.

User Experience 122

User Experience America Analysis Industry 122

PYMNTS

NOVEMBER 9, 2020

market share with CVS and Walgreens, unveiled its rebranding Monday (Nov. 9) along with a new vision for its in-store and digital-first experience. We’re redefining an industry, and aspire to get each one of our customers to thrive.”. The company is also upgrading its digital experience.

Retail 173

Retail Community User Experience Training 173

PYMNTS

NOVEMBER 16, 2020

While this partnership model remains popular, market volatility has once again created a need to connect more SMBs to capital as quickly and efficiently as possible. This market climate may have also opened up the doors to another wave of SMB lending competition between traditional and alternative players.

Lending 289

Lending Technology Capital Meeting 289

Bobsguide

MARCH 23, 2022

The company also delivers solutions dedicated to the banking industry and continuously evolves its platform to meet the growing and rapidly changing market needs To register your interest for the event, please click the link here.

Conference 78

Conference Management Software User Experience 78

PYMNTS

DECEMBER 29, 2020

In a conversation with PYMNTS , WEX Corporate Payment Solutions Senior Vice President of Business and Partner Growth Greg Sassone explored the ongoing build-versus-buy debate within FIs, noting industry partnerships with third-party FinTechs and other technology providers can be an effective strategy to advancing B2B payment offerings.

Fintech 308

Fintech Data User Experience Innovation 308

PYMNTS

JULY 8, 2020

The farming and agriculture industry remains a pillar of society, and some of the world’s largest banks — like France’s Credit Agricole — first began as institutions to finance small farming businesses. But today, in some markets like the U.K., the agriculture sector is widely ignored by big banks and FinTechs.

Industry 131

Industry Payments User Experience Strategy 131

Jack Henry

AUGUST 21, 2019

As someone who reads this blog and follows the industry, you’ve likely heard a lot of talk about open banking recently. Headlines with references to “Open APIs” and “Shared Data” continue to appear in inboxes and popular topics with industry reports. Consumers clearly want freedom, flexibility, and choice.

User Experience 104

User Experience Google Lending Industry 104

PYMNTS

MARCH 11, 2020

The lending ecosystem has witnessed remarkable transformations, and is now marked by changes in operations, availability of capital, new laws and regulations around lending, differences in borrower eligibility criteria and terms of loan acquisition and repayment, among others,” said Akash Sinha, CEO and co-founder of Cashfree. “The

Lending 130

Lending User Experience Capital Innovation 130

Bobsguide

JUNE 3, 2022

Auriga was recently honoured with the prestigious Peter Kulik Innovation Award from the ATMIA, the leading non-profit trade association representing the entire global ATM industry. Very proud, of course, as it proves our ongoing commitment and investments have found an important new appreciation on the market.

Innovation 147

Innovation ATM Software Policies 147

Accenture

SEPTEMBER 30, 2019

Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹ From changing the colour of a single button to revising promotional messaging, Subway converts test results into effective user experiences with the touch of a button.

Data 150

Data Customer Experience Analytics Case Study 150

PYMNTS

OCTOBER 9, 2020

Building What The Market Needs Now. Harris added that for some merchants, the issue is also about staying competitive in an industrial space that’s moving away from paper, as B2B customers are demanding digital options. What Comes Next? I think B2B is going to become an increasingly hot segment,” he said.

Payments 185

Payments User Experience Industry Fintech 185

Cisco

OCTOBER 19, 2020

Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry. Today, given the healthcare reality in the world, increasingly digitized customers demand greater speed, security, and new experiences in banking services.

User Experience 71

User Experience America Security Digital Banking 71

Bobsguide

MARCH 14, 2022

The continued year-on-year increase in assets reflects the success of GBST ’s UK wealth management clients, the advancement of its underlying technology stack alongside the success of client implementations, and the company’s ongoing commitment to developing and adding new functionality and features to meet evolving industry needs.

Management 78

Management User Experience Technology Software 78

PYMNTS

MARCH 17, 2020

While user experience is key, these tools must also be agile enough to rise to small- to medium-sized businesses’ (SMBs’) digital-native foundations. But when platforms can promote automation without adding complexity to the user experience, these technologies will be able to find traction within SMBs everywhere.

Millennials 168

Millennials User Experience Alabama Tools 168

PYMNTS

JANUARY 18, 2021

market, FinTechs are turning their attention to the business community, whose demands for a better banking experience are growing louder. The identification of the banking portal as a centralized hub of transaction data is an important distinction for the industry as it moves to modernize corporate finance.

Digital Banking 165

Digital Banking Data Fintech User Experience 165

PYMNTS

DECEMBER 29, 2020

So it’s important for industry to support them aligned with the obligations they face under the Bank Secrecy Act,” he said. Unlike the crypto markets, Wingert said the banking and payments industries continue to be slow to adapt to the challenges of KYC and fraud prevention.

Fraud 270

Fraud Compliance cryptocurrency Security 270

PYMNTS

NOVEMBER 15, 2018

Inter-operable, real-time regional payment systems will expand opportunities, especially for citizens and small businesses, to access products and services across ASEAN. Many of the economically vulnerable foreign workers who make up one of the most active user groups are reliant on unlicensed agents.

Regional 139

Regional User Experience Operations Security 139

PYMNTS

SEPTEMBER 6, 2018

“Our new suite of commercial card services will enable them to achieve enhanced operational efficiencies and help ease customers’ day-to-day needs.” “This partnership is a great example of the way banks can differentiate their services and stay competitive in the face of ever-evolving market demands,” he said.

Management 100

Management User Experience Cards Mobile 100

PYMNTS

JUNE 9, 2017

When it comes to expanding operations internationally, making payments to sellers and vendors is often an uphill battle for cross-border marketplaces. Entering a new market typically means setting up entirely new payout infrastructure. These challenges often prevent companies from expanding to other markets.

User Experience 116

User Experience Payments Operations Strategy 116

PYMNTS

NOVEMBER 24, 2020

The B2B Software-as-a-Service market has followed a fairy unique evolutionary path over the last few decades. But as Owens explained in a recent conversation with PYMNTS, B2B SaaS firms must be diligent about their approach to the market — particularly as that market becomes increasingly crowded and competitive.

Payments 151

Payments Software Strategy User Experience 151

PYMNTS

JULY 29, 2020

We’re the Netflix of fitness based on our user experience and affordability, and an Amazon to content creators, in that we are a marketplace that provides trainers with a way to digitally scale their businesses,” Forster said. We’ve been able to connect instructors and participants in different global markets around the world.

Exercises 157

Exercises San Francisco Community User Experience 157

PYMNTS

OCTOBER 29, 2020

Digital payments have become commonplace for businesses and individuals alike, with the global payments market expected to be valued at $6.7 Along with this surge in digital payments’ volume has come a growing demand for seamless payment experiences. trillion by 2023. This is where relying on a cloud-based infrastructure can help. “We

Payments 213

Payments Fraud Meeting Security 213

PYMNTS

MARCH 1, 2018

By shifting some of its iCloud operations to the Chinese mainland, Apple ’s latest corporate actions have raised eyebrows and debate around data privacy. The firm in China, Guizhou-Cloud Big Data Industry Co., Additionally, Apple said it was better to continue the service under the new laws than opt to offer a bad user experience.

Data 100

Data Apple User Experience Big Data 100

Gonzobanker

OCTOBER 6, 2023

Vendors may roll out a new user experience (UX) in an effort to extend the life of the core, but unless this fresh makeup is accompanied by meaningful product enhancements and architectural upgrades, the effect is simply postponing an inevitable “living dead” state. Legacy Tech Stacks. No New Partners. Are you somewhere in between?

Strategy 97

Strategy System UX Tools 97

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

Fraud 52

Fraud Technology social media Innovation 52