PYMNTS

MARCH 8, 2018

Dorchester said the pace of payments and security innovation has picked up significantly over the past five years — and that’s a good thing, as it generates new options for businesses to leverage the best of both worlds. What are some of the road blocks in removing friction from current payments processes on mobile and online?

Innovation 112

Innovation Security Industry Fraud 112

PYMNTS

FEBRUARY 19, 2020

Corporate buyers can pay more rapidly online with credit cards, benefitting sellers, and enjoy easy access to detailed, searchable information to guide their purchasing decisions. Chinese eCommerce platform Alibaba recently debated how to adapt its platform to better support North American small business vendors. About The Report.

Mobile 197

Mobile Online Payments Tools 197

Abrigo

SEPTEMBER 2, 2020

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. Capitalizing on PPP innovations for a better experience.

Lending 259

Lending Community San Antonio Survey 259

Abrigo

SEPTEMBER 2, 2020

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. Capitalizing on PPP innovations for a better experience.

Lending 195

Lending Community San Antonio Survey 195

PYMNTS

SEPTEMBER 16, 2019

And so a sheepherding innovation – and new vocabulary word – was born. In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. Analysts pinpoint certain companies as bellwethers for the performance of a sector.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

APRIL 25, 2016

“Improving engagement” has become just another platitude in retailers’ back pockets as they figure out which channel of the increasingly fragmented online world they should focus on, but Nordstrom may have struck gold with a new Snapchat-centered production. It’s a great storytelling platform,” Galipeau told Fortune.

Millennials 100

Millennials South Carolina social media Oregon 100

PYMNTS

DECEMBER 24, 2020

Millennials have shown remarkable interest in these solutions, which allow consumers to finance purchases with specific terms when they check out online. Millennials lead in the early adoption of BNPL, especially older “ bridge millennials ,” or those aged 32 to 41 who tend to have more purchasing power than their younger counterparts.

Payments 260

Payments Millennials Survey Trends 260

PYMNTS

DECEMBER 11, 2018

Give a deep and welcoming hello to the newest form of window shopping — a consumer behavior that will help to shape retail in 2019 and beyond, and a trend that stands as an increasing part of shopping, one that promises to impact brick-and-mortar merchants as they decide how to innovate. That’s not to say physical retail is dying.

blockchain 170

blockchain Retail Trends Mobile 170

PYMNTS

MAY 1, 2020

Debit has been riding a wave of popularity for years as credit-averse millennials and their cohorts became big spenders, but didn’t want to end up like their overextended parents did in 2008. There is a balance, and the good news is that pandemic-induced distance banking has made FIs smarter about it. Debit’s Destiny.

Guidelines 131

Guidelines Digital Banking Millennials Online 131

PYMNTS

DECEMBER 4, 2018

For APMs and other players – especially the traditional credit card issuers – the question remains: How to keep the consumer engaged? As depicted over the summer in our Innovation Readiness Playbook , FIs are focusing efforts across digital wallets, P2P payments and, of course, loyalty programs. The Millennials Cometh.

Payments 191

Payments Millennials Cards Course 191

PYMNTS

MARCH 30, 2020

But, as the just-released PYMNTS “ Commerce Connected Playbook: Retail Innovation Edition ” indicates, the interesting thing to watch is not that digitization is happening, but how it is happening. But knowing there is a need to do something is very different from having the faintest idea how to do it.

Retail 177

Retail social media Millennials Branding 177

PYMNTS

MAY 17, 2016

One would expect that a event called the Retail Innovation Conference (RIC) would be a veritable brainstorm of big ideas as to how to improve the woeful retail space in the U.S.: mobile payments , beacons , online-to-offline and so forth. But logistics are important. Supply chain is important. Retail operations are important.

Retail 100

Retail Conference New York City Innovation 100

PYMNTS

JANUARY 14, 2019

That’s because they’ve trained consumers over the last half decade that walking into a store isn’t as nearly as satisfying or productive an experience as shopping online—and not necessarily from those same traditional players. population was online. That won’t be a slam-dunk for traditional retailers. The Danger in the Data .

Retail 198

Retail Online Mobile Data 198

PYMNTS

JUNE 26, 2020

What we are seeing [is] continual innovation in terms of services and offerings for corporates and for individuals that are being built utilizing open banking rails.”. Some of these innovations include improved data gathering capabilities and heightened protection against financial crime.

System 198

System Data Security Examples 198

PYMNTS

NOVEMBER 21, 2017

They’re a result of the Competition and Markets Authority (CMA) inquiry, which found a serious lack of innovation in the nation’s banking sector — especially when it comes to small- and medium-sized business (SMB) services. has its own Open Banking initiatives coming into force in 2018, too. As the U.K.

Fintech 115

Fintech Millennials Meeting Innovation 115

PYMNTS

MAY 25, 2017

For the restaurateurs, however, problems arise: How to eke out profits and drive repeat business. The firm in March won gold at Innovation Project 2017 for “Best Comeback Story.”.

System 112

System Technology Innovation Tools 112

PYMNTS

OCTOBER 30, 2018

Users can order up an online valet so that their car can be picked up and dropped off after the tires are changed. It was this observation, said Fred Thomas, vice president and general manager of retail for Goodyear, that led the firm to believe it had reached a crossroads where innovation is necessary.

Millennials 159

Millennials Maryland Metro Course 159

PYMNTS

JUNE 6, 2018

For every innovation that changes the world, many … don’t. When Shake Shack announced it was debuting a digital-only location , it seemed likely enough that it would work: Its clients are urban-based, largely millennial and demonstrably mobile order-ahead friendly. And that answer was no. “No

Mobile 116

Mobile Cards Innovation Millennials 116

PYMNTS

SEPTEMBER 15, 2017

I love good banks, and I love good bankers, but we are not the likely source of innovation in financial services,” Taylor noted. “It It is very hard to innovate when you have that many responsibilities and warranties to uphold. Millennials , she noted, tend to enter the credit system with a bang once they start having families.

Fintech 198

Fintech System Lending Cards 198

PYMNTS

FEBRUARY 3, 2017

While much is made of online retail, most transactions still take place in-store. We have retailers looking at how to capitalize on that growth segment and connect those two channels.”. The SaaS platform enables retailers to very quickly and easily get into the business of digital and connecting online with in-store.”.

Retail 100

Retail Online Technology Examples 100

PYMNTS

DECEMBER 7, 2018

Younger shoppers, however, are still seeking out places like IKEA even in the age of online shopping: A Home Furnishing News survey found that brick-and-mortar stores provided 63 percent of indoor furniture purchased by millennials. Pizza Hut plans to acquire online ordering software provider QuikOrder. restaurants. restaurants.

Retail 122

Retail San Francisco Arizona Los Angeles 122

PYMNTS

SEPTEMBER 30, 2019

We here at PYMNTS will leave it to others to hash out the truths of that view, but here is one thing we know: All that stuff is creating a tremendous opportunity for self-storage operators, especially those who know how to get the attention of younger consumers. Get ready for more movement, innovation and disruption in this space.

Policies 117

Policies Millennials Industry Operations 117

PYMNTS

JUNE 25, 2018

He then asked if I would like information about how to become an Amazon Prime member so that I could take advantage of those deals. Another had an offer with a promo code to get $10 off my first online order, which would be delivered free to my front door in two hours or less once I linked my Prime account to Whole Foods.

Retail 156

Retail Branding Millennials Online 156

Insights on Business

APRIL 28, 2017

At the same time, regulators in many countries also have relaxed regulations to encourage innovation in the banking industry. Some of the most important elements mentioned by analysts and professionals can be divided into four models: Digital bank brands: Many established, full-service banks find it difficult to appeal to millennials.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

APRIL 10, 2018

As it turns out, sixty-three percent of Americans reportedly prefer opening new checking accounts in person as opposed to using a mobile app or online interface, and 50 percent consider online banking “less legitimate” than doing business at a branch. Other things — not so much.

Mobile 101

Mobile Digital Banking Millennials Online 101

NCR

AUGUST 1, 2017

The rise of the Millennials is creating a revolution in the economy. The natural language processing system is handling over 30,000 conversations per month, satisfying over 75% of the bank’s clients, who prefer to deal with transactions in the app or online. Banking isn’t exempt from the disruption caused by new technologies.

Big Data 111

Big Data Data Fraud System 111

PYMNTS

FEBRUARY 4, 2020

Pine Labs , which started as an offline retail payment provider in 1998, has since evolved to become a payment acceptance, stored value and in-store customer credit company that enables consumers to opt into installment payments plans online or at the point of sale in a physical store. But how to offer it as an option, can be tricky.

Austin 186

Austin Cards Marketing Mobile 186

PYMNTS

MARCH 9, 2020

That finding is also relatively consistent across income and demographic profiles, even for bridge millennials (the largely affluent 30- to 40-year-old crowd) and Gen Z respondents. These gaps between “must-have” and “I use” for financial services has spawned both innovation and competition for the consumer’s retail banking business.

How To 232

How To Millennials ATM Fintech 232

PYMNTS

OCTOBER 9, 2019

Payments and other forms of innovation and disruption are taking place as the gig lifestyle spreads across the world and seeps ever further into the daily lives of consumers while becoming more critical to business. UReed offers a good view of some of those gig economy trends. Previously, freelancing was looked down on as a career path.

Regional 122

Regional Trends Cards Millennials 122

PYMNTS

MARCH 15, 2018

Toys R Us had an interesting idea on how to reboot their stores as innovative play centers for kids, but they didn’t have the juice to overcome their billions in debt or their diminished profile among consumers. Boomers vs. Millennials vs. Scammers . Winner: The Retail Death Spiral. affecting 33,000 jobs nationwide.

Payments 108

Payments Millennials US Fraud 108

PYMNTS

OCTOBER 25, 2017

When you’re an innovator and building out a vision for a new category like we are, there aren’t existing companies or products to model after. Our team’s backgrounds are [in] Facebook, EA Mobile, Ubisoft and Snapchat, so that has given us a lot of insight [into] how to engage people on mobile. There is also a lot of room to innovate.

Mobile 100

Mobile User Experience Examples Millennials 100

NCR

NOVEMBER 6, 2017

Banks have spent a lot of time in the last few years trying to attract the attention of affluent millennial consumers – those born between the early 80s and mid-90s, who are currently an immensely attractive segment for financial institutions. Don’t mix them up with millennials.

Millennials 73

Millennials Study Groups Mobile 73

PYMNTS

MAY 10, 2016

Just a few months ago at PYMNTS’ Innovation Project 2016 , PayPal CEO Dan Schulman told Karen Webster that “financial inclusion is really about financial health.”. Individuals who may not have traditional access to credit, such as millennials, immigrants, the unbanked, etc.,

Fraud 100

Fraud New York Data Millennials 100

Independent Banker

OCTOBER 29, 2014

Research and everyday observation show how consumers are increasingly using mobile technologies. But how far are they willing to go to do their banking on small mobile devices? But, overwhelmingly, consumers who pay for goods and services online, including over mobile channels, do so with a credit card. Katie Kuehner-Hebert.

Mobile 105

Mobile Community Bank Community Technology 105

PYMNTS

JULY 23, 2018

Or are the 27 percent of the population — those high-income Bridge Millennials and Gen X-ers with college degrees who are steps away from financial catastrophe — happy, even if they do report feeling more positive about the stability of their financial situation than they did this time a year ago? Are the more than a third of U.S.

Cards 122

Cards Groups Report US 122

FICO

JUNE 22, 2022

Innovation in digital transformation and emerging trends were firmly front-of-mind this year at FICO World 2022. As a result, consistently compelling online experiences are now a mandatory expectation. At FICO, we know how to turn data and insights into actions to achieve desired business outcomes. Tue, 07/02/2019 - 02:45.

Trends 52

Trends Data Customer Experience Analytics 52

PYMNTS

APRIL 11, 2016

I was reminded of this phenomenon recently after scanning a bunch of stories that described a variety of “disruptive” innovations in payments. How to actually become the Uber and PayPal and Venmo of their category. It’s also true that the tools available to innovators today make platforms easier than ever to create.

San Francisco 100

San Francisco Operations Examples Branding 100