PYMNTS

JULY 23, 2020

If issuers and banks don’t do that, he said, Apple, Google, Samsung and a whole host of Big Tech players are ready to step in and do so — taking away FI customers in the process. That’s because card experiences “are actually daily, while mobile banking [is] maybe a weekly or a monthly experience. How Banks Can Beat Big Tech.

UX 165

UX Cards Google User Experience 165

PYMNTS

FEBRUARY 19, 2018

In the age of voice-activated UX [user experience] in general,” Gurukula told Karen Webster in a recent conversation, “users expect that a transition to a conversational mode of interacting should mean that ‘technology’ just fills in a lot of the usual information gaps without having to ask the consumer.”. Gurukula said.

Payments 125

Payments User Experience Security Examples 125

Fintech Labs Insights

MAY 30, 2017

CEO Miron Lulic urges you to think of the “serendipity” of real-time offers provided on platforms like airline fare aggregator Kayak, and imagine the same user experience in financial services. Miron Lulic (CEO) and Harry Langenberg (Managing Partner) demonstrating the Supermoney Loan Comparison Tool at FinovateSpring 2017.

UX 22

UX Online Comparison Lending 22

PYMNTS

AUGUST 9, 2019

Google, Amazon, Apple, PayPal and Facebook are just a few examples of tech companies who are all but omnipresent, and with whom an enormous share of consumers interact with on a daily basis. percent of respondents say they would trust Google, 28.8 Others log into their Google or Office accounts to check their emails and calendars.

Data 155

Data Millennials Google Apple 155

CB Insights

OCTOBER 31, 2019

Personal finance: Using chatbots to help people manage their spending. Chris Messina, inventor of the Twitter hashtag and product designer for Google and Uber, wrote, “[Y]ou and I will be talking to brands and companies over Facebook Messenger, WhatsApp, Telegram, Slack, and elsewhere before year’s end, and will find it normal.”.

Industry 78

Industry Examples Tools Retail 78

CB Insights

OCTOBER 10, 2017

An explosion of new consumer finance brands is transforming how people save, spend, and manage their money. The secrets of user growth. To build a successful personal finance management tool, it’s important to understand the dynamics of user acquisition and growth. In aggregate, they command $1.3 WHY ARE THEy SUCCESSFUL?

Tools 78

Tools Millennials US Maine 78

PYMNTS

JUNE 4, 2020

That messaging also includes a pitch for apps as a way to better manage a card.”. Those pitches seem likely to attract a customer’s attention as FIs’ email-open rates have topped 70 percent since the pandemic began, and consumers are increasingly interested in tools to help manage their spending.

Mobile 141

Mobile UX Cards Payments 141