PYMNTS

NOVEMBER 17, 2020

percent) who do not use mobile banking apps because they are dissatisfied with those apps’ user experience (UX). All hope is not lost for banks looking to improve their apps’ UX, however. Providing users with more control over their apps’ authentication systems can go a long way in improving their satisfaction.

UX 234

UX Mobile Data United States 234

PYMNTS

OCTOBER 23, 2017

Oh, and security, too – but not at the expense of that frictionless user experience. Linden unpacked the findings of a recent whitepaper by Paysafe, “ Lost In Transaction: Volume II ,” which showed what consumers really want from their eCommerce experience. What do consumers want?

UX 116

UX Security User Experience Millennials 116

PYMNTS

AUGUST 7, 2019

Hiding among these legit users are fraudsters and other bad actors that are increasingly targeting sharing economy platforms. Unfortunately, many sharing economy platforms’ verification and authentication processes are poorly equipped to combat the growing risk of fraud. In fact, 71.5 percent are asked to provide their phone numbers.

Report 182

Report Fraud Survey User Experience 182

Fintech Labs Insights

MAY 24, 2017

” The authors also noted that improving the user experience for the customer can also have the benefit of improving the experience for the compliance officer, as well. Do the solutions to the compliance challenges faced by financial institutions lie in smaller teams and a better user experience?

Compliance 21

Compliance UX User Experience Fraud 21

PYMNTS

AUGUST 1, 2019

Fraud and security innovation has seen a slight decline, from 50.0 User experience (UX) will also experience significant increases in interest over the next three years compared to the past three. Bottom performers are focused on UX (62.5 Inflexible technology systems challenge banks across the spectrum.

Innovation 142

Innovation UX Analytics Study 142

PYMNTS

NOVEMBER 2, 2017

It won’t be one ‘system of the future,’” Moore said, “but [a] seamless interaction of all these systems — what we have today and what we’ll have tomorrow. For him, as a tech-lover and early adopter, that friction is fine, but for the average consumer, a better user experience (UX) must be created to improve the value proposition.

UX 111

UX blockchain cryptocurrency Technology 111