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Deep Dive: Why New Hacking Technology Has Made Application Fraud More Difficult To Fight

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The financial industry is particularly vulnerable to digital fraud. Application fraud, which sees cybercriminals submitting financial product applications to banks with no intention of paying them back, is among the most popular techniques. Defining Application Fraud.

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Deep Dive: Why ML Plays A Key Role In Debit Issuers' Fraud-Fighting Strategies

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Debit card issuers face an ever-growing array of fraud schemes perpetrated against them and their account holders. Effective card offerings require financial institutions (FIs) to quickly and accurately detect myriad forms of fraud, forcing them into a delicate balancing act. The Face of Fraud.

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GAO: Post-Equifax, Agencies Must Tighten Online ID Proofing

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A report from the Government Accountability Office ( GAO ) said several government departments still rely on the three major credit agencies — Equifax, Experian and TransUnion — to verify a person’s identity before they can access their services online. Agencies like the U.S.

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Pindrop’s Solutions Fight Call Center And Voice Fraud

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A classic image of payment fraud involves a fraudster stealing credit card numbers and shopping for goods in-person or online. Founded in 2011, Pindrop’s security solution was built to protect banks and other financial institutions from call center and voice fraud. While the roll-out of EMV in the U.S. at Georgia Tech.

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Fiserv Rolls Out Enhanced Consumer Authentication Solutions

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Fiserv, the global provider of financial services technology solutions, announced on Wednesday (Aug. 22) that it has rolled out two enhanced consumer authentication solutions, step-up authentication and identity verification, to mitigate card fraud within call centers. According to Fiserv, fraud reached a three-year high of $16.8

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Enforcing AML/KYC Compliance When Legal Precedent Does Not Apply

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This is fueling a wave of interest and need for digital alternatives, many of which leverage biometric technology. The technology itself is not new — many consumers already use biometric authentication in their daily lives, with 80 percent of consumers using their fingerprints to unlock their smartphones, for example. Pennsylvania Gov.

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How TD Bank Uses Voiceprints To Personalize — And Secure — Call Center Interactions

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Artificial intelligence (AI) remains one of the most interesting technologies to call centers that are looking to better support and engage customers across their many channels. Call center technology providers are relying on AI-enabled tools to make sure call centers can match changing customer preferences.

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