PYMNTS

MAY 20, 2020

For merchants and financial institutions (FIs), the “new normal” of commerce — done increasingly online — means that battling fraud is a bit like feeling an elephant. The pandemic has paved the way for fraudsters to try new avenues of attack, and is laying bare the limitations of the fraud prevention tools currently deployed.

Fraud 208

Fraud Examples Data Tools 208

PYMNTS

FEBRUARY 27, 2020

Such data sharing and partnerships enable service providers to augment their products for better user experiences, and increasingly, small businesses aren’t keeping quiet about their demands for richer banking services. Enfuce Tackles Fraud In Open Banking. Fifth Third Bank Taps FinTech For SMB Lending.

Fintech 192

Fintech Fraud Data Lending 192

FICO

AUGUST 27, 2020

But the move to digital channels comes with the responsibility to protect both customers and organisations from fraud. This includes application fraud – i.e. a fraudster uses a stolen or synthetic identity to open an account and account takeover fraud - where fraudsters know enough about someone to login to their accounts and take them over.

Management 52

Management Fraud Security Examples 52

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. Fraud remains an ever-present challenge, however, and marketplaces worldwide are deploying new defenses.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

JULY 17, 2019

Firms must soon put more stringent fraud decisioning processes in place, and strong customer authentication (SCA) protocols must be built into checkout flows for online transactions that begin in Europe. Cas Paton, OnBuy founder and managing director, discussed the challenges of SCA compliance in an interview with PYMNTS.

Retail 162

Retail User Experience Compliance Regulation 162

PYMNTS

MARCH 30, 2017

Mastercard announced that it has entered into an agreement to acquire NuData Security, a global technology company that helps businesses prevent online and mobile fraud using session and biometric indicators. The information collected enables merchants and issuers to make near real-time authorization decisions.

Security 100

Security User Experience Fraud Online 100

PYMNTS

OCTOBER 18, 2019

Pay by Bank app offers a best-in-class digital payment solution that optimizes user experience while making transactions more secure and reducing fraud,” said Suren Nawalkar, senior vice president of consumer applications at Mastercard. Pay by Bank app (PbBa) — created by Vocalink, a Mastercard company — leverages the U.K.’s

Retail 116

Retail User Experience ATM Security 116

PYMNTS

JANUARY 30, 2019

Compliance and risk management technology provider Opus is launching a new Know Your Customer (KYC) workflow solution for banks. The tool deploys artificial intelligence (AI) to analyze traditional and open source information for enhanced risk management. A press release on Tuesday (Jan.

Compliance 115

Compliance Risk Management Analysis User Experience 115

Abrigo

FEBRUARY 8, 2022

As the expectations around technology change with each generation and the recent pandemic pushing products and services that do not require an in-person transaction to become more mainstream, the demand for financial services to support a more decentralized experience has reached its peak. keep me informed. BSA/AML Officer Required.

Compliance 195

Compliance Training Regulation Fraud 195

PYMNTS

JUNE 9, 2020

The pandemic is spurring new opportunities for financial institutions (FIs) of all sizes to improve the range of services they deliver to end users amid the continuing shift to digital. Those integrated solutions, in turn, allow users to conduct their financial lives with speed, ease and security.

Data 151

Data Security Online User Experience 151

Independent Banker

JANUARY 31, 2022

The first year of activity centered on information sharing and input collection, but now, pilot participants are transitioning from institutional planning to execution. “We As community banks plan to take the solution to market, how they structure the customer-facing product will be central to the user experience and ongoing adoption.

Community Bank 91

Community Bank Community Resources Fraud 91

PYMNTS

NOVEMBER 10, 2019

The law, which was approved by Kenyan President Uhuru Kenyatta last week, complies with European Union legal standards, placing restrictions on how personal user data can be handled, stored and shared. If the law is violated, offenders face a maximum fine of 3 million shillings ($29,283) or two years in jail. “It

Regulation 109

Regulation Data User Experience Training 109

PYMNTS

JULY 29, 2019

Most CUs strive to delive r a simple, personalized user experience. This means providing solutions that enhance the banking experience regardless of which channel members use to interact with the CU. Auto lending is also getting an upgrade in the CU market. Deep Dive: How AI Could Change the C U Landscape. About the Tracker.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

PYMNTS

NOVEMBER 2, 2018

That is, a system that is as transparent as it is dynamic so that merchant expectations are always well-attuned to how their businesses will be managed on that platform, based on their business performance, and so that fraud can be spotted and responded to in real time. . Risk And User Experience.

Payments 162

Payments Data Software Fraud 162

PYMNTS

OCTOBER 20, 2017

The addition of Citi Quick Lock to debit cards is part of a suite of new mobile app features that include ATM/Debit Card PIN reset and activation of new or replacement cards; Mobile Check Deposit with increased limits and user experience enhancements and personalized contact information for Citigold Relationship Managers and Citi Personal Wealth Management (..)

Cards 108

Cards User Experience Mobile ATM 108

PYMNTS

MARCH 20, 2019

The average North American consumer is projected to have access to 13 networked devices by 2021, while the typical global user will have access to four. As consumers add to the number of connected devices in their possession, they expect a seamless user experience as they shift from one device to the next.

Security 139

Security User Experience Mobile Marketing 139

PYMNTS

SEPTEMBER 7, 2017

There’s interaction with marketing and customer service teams, an eagle eye on data fraud — oh, and no small amount of effort devoted to innovation. For example, our Fraud Desk department is a business model innovation we came up with to help customers who need to augment their fraud operations that go beyond our models/products.

Analytics 116

Analytics Fraud Innovation Industry 116

PYMNTS

DECEMBER 11, 2019

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience. Now they don’t have to. Alliance Bank Taps Into Ephesoft Data Capture.

Fintech 132

Fintech Groups Data Strategy 132

FICO

SEPTEMBER 29, 2022

By moving beyond the current one-size-fits-all approach, telecom operators can customise the user experience by identifying user personas and applying an analytical overlay to their customer data assets, to continually deliver critical insight and targeted customized experiences. But it’s all about trust.

Analytics 52

Analytics Data Risk Management Customer Experience 52

PYMNTS

OCTOBER 18, 2018

The company said more than half of online shoppers save their card information across multiple sites, and noted that the average online checkout experience spans 10 minutes. Fraud-scoring efforts with Bank of America will help boost approval rates, said the firm. Mastercard said Wednesday (Oct.

Cards 150

Cards Security Online Branding 150

PYMNTS

NOVEMBER 1, 2017

In a recent digital discussion with Karen Webster, Michael Sass, VP Market Product Management, Security Solutions, Europe, Mastercard , and James Rendell, VP Product Management, Payment Security, CA Technologies , discussed the advantages as well as the obstacles that are still in the way. The updated 3D Secure 2.0

Security 109

Security Payments CA Data 109

PYMNTS

NOVEMBER 19, 2019

The credit cycle will turn, and you’ll have a generation of credit risk managers who’ve not been through a recession yet. For instance, with the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks. Do FIs want to navigate card programs through that?”.

Cards 140

Cards Apple Data Innovation 140

PYMNTS

AUGUST 10, 2017

Barclays applied the technology to telephone banking, so that callers would not have to input a password or give other identifying information in order to securely access their account. Bank officials touted the innovation as a form of insurance against fraud, and so far, it seems to be just that. We are excited to be the first U.K.

Security 156

Security Technology Fraud User Experience 156

PYMNTS

MARCH 8, 2019

The company was one of the first to partake in the open banking ecosystem and, according to Baclin, maintaining top-notch security was high priority as it worked toward a more seamless user experience. The silver lining, however, is that there will be less fraud cost for merchants and banks alike.

Lending 135

Lending Data Security Regulation 135

PYMNTS

JUNE 10, 2020

FIs that already provided mobile options were well-positioned to manage consumers’ and businesses’ finances during the pandemic, but others have had to look beyond their existing relationships to offer digital services. FIs cannot simply do away with gathering customer information to ease onboarding, though.

Mobile 130

Mobile Security Examples Study 130

PYMNTS

AUGUST 24, 2017

While much of Europe has embraced the use of the original 3DS protocol for the majority of virtual transactions, the protocol’s reputation for a clunky user experience in the online checkout flow has kept it from seeing the same adoption in the U.S. The system only bothers them for extra information when something doesn’t seem right.

Security 102

Security CA User Experience Mobile 102

PYMNTS

OCTOBER 2, 2018

More specifically, the idea works like this, according to Fast Company : “Every bit of data [a user] creates or adds on Solid exists within a Solid pod, which is an acronym for personal online data store. These pods are what give Solid users control over their applications and information on the web. And am I okay with that?

Data 189

Data Online Google social media 189

Perficient

JANUARY 16, 2024

Background On October 19 th , 2023, the Office of the Comptroller of the Currency (OCC) published an article highlighting new enforcement actions and clarifying explicit rules regarding misconduct, particularly as it relates to financial abuse by senior-level management.

Compliance 221

Compliance Guidelines Policies Risk Management 221

PYMNTS

NOVEMBER 30, 2018

Understanding risk, particularly its sources and how to most effectively manage it, is one of the most fundamentally important topics in payments for those who provide services and those who use them. That precipitates the need to have new ways of look at risk management.”. The Expanded World Of Risks.

Risk Management 162

Risk Management Management Payments Fraud 162

Cisco

MAY 29, 2019

Whether it occurs on a managed device in the branch or on a customer’s own mobile device at home, the account opening process itself, regardless of delivery channel, must be seamless, simple, and efficient. The potential cost of a poor user experience for mobile banking is high. And when it isn’t?

Customer Experience 72

Customer Experience Retail San Diego Study 72

Cisco

MAY 29, 2019

Whether it occurs on a managed device in the branch or on a customer’s own mobile device at home, the account opening process itself, regardless of delivery channel, must be seamless, simple, and efficient. The potential cost of a poor user experience for mobile banking is high. And when it isn’t?

Customer Experience 48

Customer Experience Retail San Diego Study 48

PYMNTS

SEPTEMBER 27, 2020

Hackers find ways into computers, tablets and cellphones to steal data and other valuable information. Otherwise they risk exposing their corporate information.”. In separate news, PYMNTS reported that bad actors taking advantage of the pandemic has caused a surge in cybercrime and fraud attempts.

Security 323

Security Company Fraud Survey 323

FICO

SEPTEMBER 22, 2021

They are sitting on years and years of rich customer information… in some cases, billions of pieces of data that, like Legos, can be reassembled into compelling, hyper personalized customer strategies, and serve as important clues as to how to improve customer satisfaction, retention, and life-long share-of-wallet. The Race is On.

Strategy 52

Strategy Fintech Data Industry 52

PYMNTS

SEPTEMBER 27, 2017

According to Hari Gopalkrishnan, managing director of consumer facing platforms and technology for Bank of America, that’s especially true when it comes to digital identity security and protection technology for banks and other financial institutions. But we also learn a lot about what our consumers do and don’t want from those partnerships.

America 133

America Samsung Security Apple 133

MyBankTracker

FEBRUARY 23, 2021

Instead of heading to a branch, they let you manage your money completely online. Fees are usually fewer while the money management features are plentiful. This Chime Spending Account review offers a closer look at the features, fees, and overall user experience you can expect when you move your money here. ATM Access.

ATM 52

ATM Cards Mobile Online 52

South State Correspondent

APRIL 24, 2023

Database Enabled : AutoGPT can be connected to various databases to store information to either use when carrying out a task or to write to for information it derives from. Information about your sales contacts get consumed, analyzed, marketed, and information is returned to the database. The true risks remain to be seen.

social media 195

social media Data Marketing Technology 195

PYMNTS

JUNE 6, 2016

Customers are drawn to banking technology that is easy to use yet secure enough to safeguard their personal information. By equipping its app with customer service capabilities, Gopalkrishnan explained that BoA is attempting to trim away time-consuming frustration from personal financial management.

Security 100

Security Technology Training America 100