BankNXT

JANUARY 22, 2018

As we roll further into 2018, thoughts inevitably turn to the big themes we might expect (and hope) to see for user experience in the financial services industry. UX strategy in banking and financial services in 2018 on BankNXT. Story by Tom Evans.

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UX Strategy User Experience Industry 79

PYMNTS

JANUARY 17, 2018

The traditional strategy of handing an employee a corporate card, hoping they make responsible purchases and depending on accurate expense reports has evolved into a market that embraces automation, artificial intelligence, mobility and an array of card products, from P-cards to virtual numbers.

Fintech 187

Fintech Data Cards Innovation 187

PYMNTS

OCTOBER 1, 2019

The FinTech said it is improving user experience on its Paymode-X AP Automation platform and utilizing AI for enhanced invoice data capture. Organizations have realized the benefit of taking a holistic, end-to-end, approach when it comes to accounts payable automation,” said Bob Cohen, research director at Ardent Partners. “Our

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Fintech User Experience Analytics Data 116

Bank Innovation

NOVEMBER 15, 2019

While large consumer-facing fintech companies like Square, Klarna, Affirm and others tout speed and efficiency of their user experiences, card issuing and processing startup Marqeta‘s technology supports their payment capabilities, with its APIs allowing […].

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Tools User Experience Cards Fintech 170

PYMNTS

APRIL 26, 2019

Our strategy has to be very simple,” Kohli told his team recently , as he laid out his mission to ensure that the payments industry keeps up with the pace of technology development. Our strategy has to be to help our clients succeed in the digital age and help them disrupt, rather than be disrupted.”.

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Tools Payments User Experience Innovation 179

PYMNTS

JULY 10, 2018

Already, there are many new FinTech startups in a few of Canada’s major cities and the different tech hubs. But while there is a huge appetite for these companies to launch, FinTech companies in Canada want to launch prudently. That’s where companies such as Emailage come in. Emailage can serve various verticals.

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Fraud Fintech User Experience Strategy 110

PYMNTS

JANUARY 18, 2019

Traditionally, banks manage the features and user experiences of their clients’ solutions, but corporate customers are beginning to seek greater accountability for their innovation strategies. Many crave greater opportunities to administer their solutions and control the user experience.

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User Experience Innovation Strategies Payments Strategy 189

PYMNTS

NOVEMBER 3, 2020

While FinTech innovation has opened up the doors for small- to medium-sized businesses ( SMBs ) to access more sophisticated solutions to manage money, software fatigue has business owners overwhelmed by a barrage of siloed systems. And according to Ronny Yakov , CEO of The OLB Group , QuickBooks is often an ideal place to start.

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Online Groups Fintech User Experience 150

PYMNTS

JULY 31, 2019

We also analyzed how the areas that FIs are focusing on relate to such factors as level of investment, on-time performance and innovation strategy. A significant share of FIs will turn their focus in a different direction, however, to user experience (UX) — how users interface with banking products and features.

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Innovation Report UX User Experience 151

Gonzobanker

MARCH 28, 2024

As the industry’s big tech companies go toe to toe with best-of-breed digital solutions, this era may be their last chance to prove they can remain competitive in the digital game: FIS is staking its hope on a credit Digital One or “D1” strategy. How important is integrating financial health capabilities into the experience?

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Digital Banking Customer Experience Strategy Exercises 134

PYMNTS

MAY 27, 2020

Banks, FinTechs and small business solution providers have rallied around the effort to ease the digitization transition. ” A Digitization Strategy. The User Experience Focus. Again, this focus on user experience can be applied to both ends of a B2B transaction. ”

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Online Payments User Experience How To 179

PYMNTS

FEBRUARY 27, 2020

At the same time, digital banks are looking to capitalize on their growing small and medium-sized business (SMB) customer base, with open banking and bank-FinTech collaborations an important part of that strategy. Fifth Third Bank Taps FinTech For SMB Lending. Open Banking Drives Challenger Bank Adoption. As part of the U.K.’s

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Fintech Fraud Data Lending 192

PYMNTS

JULY 7, 2020

It also opened the door for a boom of FinTech innovation and a flood of alternative lenders targeting the small- to medium-sized business (SMB) segment. But that’s not to say that these FinTechs have a certain path ahead. The More Things Change. The saying goes, “The more things change, the more they stay the same.”

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Lending Industry Fintech UX 171

PYMNTS

MARCH 17, 2020

Yet for those banking partners, the fact that every corporate is at its own unique position in the digitization process presents a challenge as to which products to offer, and how to enable corporate clients to adopt them — a predicament that impacts everything from banks’ investments in infrastructure to their FinTech collaboration strategies.

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Meeting Fintech Tools Strategy 173

PYMNTS

SEPTEMBER 3, 2019

. “I am very excited to unveil our new brand, which captures our ambition and capability as both FinTech and travel tech specialists. “A seamless user experience in all digital channels is vital,” said Stephane Druet, head of marketing and product strategy at CellPoint Digital.

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Mobile Payments Branding User Experience 129

PYMNTS

DECEMBER 11, 2019

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience. In the latest demonstration of FinTech-to-FinTech integration, U.K.

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Fintech Groups Data Strategy 132

PYMNTS

AUGUST 3, 2020

Google’s banking services strategy is an effort to reinvent the banking experience for consumers by enabling them to connect commerce to their customers underlying bank accounts via Google Pay. 3) in announcing the bank’s agreement with Google. .

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Google Digital Banking Pennsylvania FDIC 239

PYMNTS

FEBRUARY 4, 2020

HighRadius, an enterprise software-as-a-service (SaaS) FinTech firm, and Genpact, a digital transformation company, have teamed up on improving enterprise accounts receivable and bringing digital automation solutions powered by both artificial intelligence and advanced machine learning, according to a release. .

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Dallas Texas User Experience Software 131

PYMNTS

FEBRUARY 27, 2020

Common examples include APIs and ERP-specific connectors, which can sometimes be API-based,” said Bill Wardwell, vice president of strategy and product at Bottomline. That crosses over into how to design a compelling user experience — also crucial to ERP/AP success.

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User Experience Strategy System Technology 141

PYMNTS

JUNE 18, 2018

Viva Republica, Korea’s FinTech startup and maker of financial services app Toss , announced Monday (June 18) it has completed a $40 million round of funding raising. That, according to the company, makes it easy for users to manage all the different facets of their daily financial lives.

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User Experience Fintech Strategy Mobile 100

Gonzobanker

JULY 6, 2021

Three winning core strategies to accommodate any financial institution’s budget, business case, and future vision. Maybe this is the new reality for community bankers, but Cornerstone Advisors is seeing little evidence that they’re serious about implementing a comprehensive digital strategy. Commoditization Strategy.

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Strategy System Risk Management Technology 156

PYMNTS

JANUARY 18, 2022

As the CEO of a corporate disbursements FinTech, I’m particularly inspired by the ways businesses have transformed their payment processes. They’ve adopted automation and other measures that boost efficiency and cost savings while delivering a better user experience.

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eBook Meeting Resources User Experience 159

PYMNTS

JUNE 12, 2019

In a deal announced Tuesday (June 11), H&R Block has acquired Wave Financial, a small business FinTech firm offering accounting, payroll, invoicing, payments and bookkeeping services. “Wave addresses these concerns by delivering financial solutions and a simple user experience on a single platform.”

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Taxes User Experience National Strategy 161

Gonzobanker

OCTOBER 6, 2023

Vendors may roll out a new user experience (UX) in an effort to extend the life of the core, but unless this fresh makeup is accompanied by meaningful product enhancements and architectural upgrades, the effect is simply postponing an inevitable “living dead” state. Have an exit strategy. No New Partners. Don’t isolate yourself.

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Strategy System UX Tools 97

NCR

MAY 25, 2016

The disruption caused recently by the emergence of a wide range of new financial technology (Fintech) players has been a huge jolt for the banking sector, and reminded traditional players that they cannot afford to be complacent in the face of these competitors. The key theme behind many of these new developments is the notion of convenience.

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Fintech User Experience Innovation Strategy 45

PYMNTS

OCTOBER 1, 2020

Visa and FinTech partner Novae have unveiled their revamped rewards program, dubbed My Rewards 2.0, New Strategies to Burn Miles and Points. Banks, merchants, airlines, even other FinTech companies really have to rethink their loyalty strategies. Success comes down to consumer experience, as with so many things nowadays.

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Apple Trends America Strategy 233

PYMNTS

NOVEMBER 25, 2019

WWW Creator Tim Berners-Lee Shapes Web Rescue Strategy. Tim Berners-Lee, the British scientist and World Wide Web (WWW) creator, has devised a strategy to save the internet from falsehoods as well as corruption. Does ‘Google Checking’ Foreshadow Big Tech, FinTech Payments Changes? Google’s expertise is in UX design,” he noted.

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Security Payments Google UX 130

PYMNTS

DECEMBER 30, 2020

Nations’ paths toward real-time payments ubiquity therefore depend on FIs, FinTechs and other players adopting these systems and then extending access to other such firms. based FI navigated its implementation of the RTP® network and how it strategizes around extending access to its FinTech clients. .

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System Payments Fintech User Experience 161

PYMNTS

JUNE 27, 2018

As recent research from PYMNTS reveals, the most innovative FIs know that providing exceptional service to their consumer base comes down to focusing on three key components: user experience, digital technology and data analytics. But with an effective CE strategy, FIs do not have to be Top Performers to perform like them.

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Data Customer Experience User Experience Innovation 129

Abrigo

DECEMBER 22, 2023

As 2023 winds down, community banks and credit unions have worked hard to attract new customers and members and retain existing ones by streamlining processes and improving the end-user experience. This blog emphasizes the importance of intentionality when it comes to funding strategies and loan pricing models.

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Lending Risk Management Community Management 221

Independent Banker

NOVEMBER 30, 2022

Super apps, or apps that aggregate online or mobile user experiences into one central location, have taken off globally. billion users. For starters, they will need to institute a strategy for managing the emergence of super apps. What are they, and how can community banks stay on top of this trend? By Colleen Morrison.

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Community Bank Community Maryland Data 91

CB Insights

FEBRUARY 15, 2018

The wealth management industry is under siege by a new crop of “robo-retirement” fintech startups disrupting retirement savings. That said, these retirement vehicles are still vastly underutilized by employees due to high fees, poor user experience, and lack of education. Wealth Tech. Track Wealth Tech Startups.

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Management Fintech Guidelines Strategy 50

PYMNTS

APRIL 2, 2018

The entrance of non-bank FinTechs and alternative lenders, too, is adding new pressures on traditional FIs to up their digital games. Researchers found that just 17 percent of retail banks rated their digital transformation strategies as “optimal.” Online lenders and alternative players were a wake-up call to banks,” explained Glover.

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blockchain Lending User Experience Mobile 171

PYMNTS

FEBRUARY 13, 2020

This week’s look at the convergence of AR and AP finds new solutions from banks and FinTechs alike finding opportunity to strengthen the buyer-supplier relationship through tools that tackle friction on both ends of the B2B transaction.

Payments 161

Payments Chicago Management Meeting 161

PYMNTS

JULY 29, 2019

Most CUs strive to delive r a simple, personalized user experience. This means providing solutions that enhance the banking experience regardless of which channel members use to interact with the CU. About the Tracker.

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Pennsylvania Analytics Maryland Innovation 173

CFPB Monitor

JULY 12, 2022

The CFPB is seeking experts in data science, software engineering, product design, product management, and user experience (UX). Use front-end, back-end, and full-stack engineering to develop and support new technical strategies that could help effectively protect consumers.

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UX Regulation Technology User Experience 78

PYMNTS

SEPTEMBER 11, 2017

Banks can be intimidated by FinTechs and APIs (application programming interfaces) or simply feel that these things are over-hyped, and they’re not wrong, Shields told Karen Webster in a recent interview. Second, they believe that banks can just as easily leverage FinTech partnerships, as be leveraged by them.

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Fintech Innovation Data Technology 190