Jack Henry

AUGUST 13, 2014

Providing a viable online and mobile solution has been the recent focus for most FIs fighting to compete. The article outlines the move companies like Facebook and Google are making to position themselves to get into the $60 billion worth of mobile payments (by 2017). Author: Danny Payne, DanPayne@jackhenry.com. What about bill pay?

Google 108

Google Apple Mobile Community Bank 108

William Mills

MAY 11, 2016

Chip card reader for when customers are shopping online to improve security. Integrate with any online merchant site. Customers can store all of their online profiles in one secure location to improve user experience. In parts of Asia online enrollment requires someway to show the person’s face to onboard.

Video 40

Video Mobile social media Analytics 40

PYMNTS

JANUARY 2, 2017

Winding down the year, the most recent Trackers examined just what it takes to get all those Christmas presents ordered online to loved ones across borders. Prpic noted that these virtual stores could improve on current online shopping setups, which allow customers to easily sort by price and overlook higher-end goods.

Retail 123

Retail Millennials blockchain Mobile 123

William Mills

SEPTEMBER 12, 2017

VERY Cool mobile, user experience. I checked out their web site and they are promoting their IOS/Google Play mobile apps (no surprise) and I found this: This website is operated and maintained by Collective Returns, Inc. Now showing with a voice device, I THINK it’s one of the Google voice assistants (we use Alexa at home).

Samsung 69

Samsung Mobile User Experience Google 69

William Mills

MAY 9, 2018

By combining deep-learning and crowdsourcing methodologies, our platform collects and classifies user requests in real-time and then deploys the data back to all conversational channels, including Alexa, Google, FB Messenger, Phone and Texting. The result is a more than 100% improvement in the level of understanding and interaction.

Security 40

Security Samsung Strategy San Jose 40

CB Insights

OCTOBER 31, 2019

Customer journey: Using chat to get people from online to brick-and-mortar. Chris Messina, inventor of the Twitter hashtag and product designer for Google and Uber, wrote, “[Y]ou and I will be talking to brands and companies over Facebook Messenger, WhatsApp, Telegram, Slack, and elsewhere before year’s end, and will find it normal.”.

Industry 78

Industry Examples Tools Retail 78

William Mills

SEPTEMBER 7, 2016

Showing a customer going online via their PC browser to make a payment by buying currency and I assume sending to someone else in a different currency. I’ve always wondered when gift cards will move more online; so much of it today is still the rack display at CVS, Walgreens, Walmart or other stores offline. Boy, that’s the truth.

Mobile 40

Mobile Cards Fraud Data 40