PYMNTS

NOVEMBER 9, 2020

As COVID-19 continues to modify ideas around how we shop and pay, consumers and B2B buyers are also making choices about where to shop: online or in-store? But expectations have changed dramatically, and shrewd physical store operators need to respond accordingly. The answer is “both,” but there the simplicity ends. With the U.S.

Retail 261

Retail Millennials Online Tools 261

PYMNTS

SEPTEMBER 11, 2019

As many as 72 percent of bridge millennials say mobile apps are important for accessing bank accounts. In other examples, in Hong Kong, Ping An will be launching a digital bank within the next several months. As we noted in this space earlier in the summer, using apps to bank is markedly being embraced by the younger generation.

Digital Banking 160

Digital Banking Millennials Mobile Regulation 160

PYMNTS

FEBRUARY 11, 2019

The youngest of the bridge millennials – those 30- to 40-year-olds who today represent the first generation of connected consumers with spending power – will be having their mid-life crises at the age of 50. Amazon, of course, owns Whole Foods and operates its own branded book stores and convenience stores. The year is 2039.

Online 197

Online Retail Mobile Branding 197

PYMNTS

OCTOBER 4, 2020

Hims , a direct-to-consumer company selling health products targeted at millennials, is using a SPAC to go public , for example. Michael’s experience also includes a role as chief operating officer of Klout, an online personal influence measurement tool that was sold in 2014, the report stated.

Google 257

Google San Francisco Capital Millennials 257

PYMNTS

DECEMBER 31, 2020

Key Data Points: 60 percent of small restaurant operators have had their revenues decline since the pandemic began. percent of millennials believe it is “very” important to receive payments in real time. percent more B2C merchants than B2B merchants offer discounts, for example, and 11.1 Cross-Border Merchant Friction Index.

Data 277

Data Innovation Payments Millennials 277

PYMNTS

FEBRUARY 13, 2020

“2019 was another record year for WEX , capped off by an impressive fourth quarter driven by double-digit, top-line growth and strong operating leverage,” said Melissa Smith, WEX’s chair and CEO. For corporate travel, it has been encouraging partners to focus their offerings on millennials. healthcare business.

Millennials 150

Millennials Examples Cards Groups 150

PYMNTS

APRIL 8, 2019

The latest estimates from the Small Business Administration (SBA) peg the number of new SMBs at 414,000 each year, spurring job creation and economic growth for the country, with millennial entrepreneurs at the helm. The high failure rate of a new small business has entrepreneurs focused on simply surviving their first few years in operation.

Strategy 279

Strategy Millennials Data Online 279

PYMNTS

JULY 15, 2020

CEO of Afterpay , recently told Karen Webster that consumers — particularly millennials and Generation Z — were already showing distinct preferences for digital commerce and paying with debit cards rather than credit cards. For example, luxury buyers tend to be more affluent and less likely to cut their spending during economic downturns.

US 206

US Retail Millennials Trends 206

PYMNTS

AUGUST 13, 2019

Video game manufacturers operated a different model of sorts: Create great games to get consumers to buy the hardware, then keep cranking out great games that would keep consumers on board and upgrading those devices. But for the last three decades or so, the business model did not change very much.

Online 155

Online Video Fraud Examples 155

PYMNTS

FEBRUARY 19, 2020

For example, original equipment manufacturers (OEMs) spend an average of 57 days waiting. Corporate buyers can pay more rapidly online with credit cards, benefitting sellers, and enjoy easy access to detailed, searchable information to guide their purchasing decisions. Deep Dive: Keeping Online B2B Shopping Safe And Simple.

Mobile 197

Mobile Online Payments Tools 197

PYMNTS

SEPTEMBER 3, 2020

Some QSRs’ already-thin operating margins have been stretched beyond the breaking point as budget-conscious consumers shy away from eating out, forcing the eateries to declare bankruptcy. Providing unique options as well as adding personal elements can keep in-store and online customers loyal. The Next Stage Of Online Order-Ahead.

Management 130

Management System Millennials Study 130

PYMNTS

MAY 19, 2020

That trend was particularly pronounced among older “bridge millennials,” who on average owned six separate connected devices, not counting their phones. According to PYMNTS’ latest consumer data on the subject, 47 percent of millennials have shifted their routines online, while 45.1 percent of bridge millennials have done so.

Technology 205

Technology Millennials Retail Report 205

PYMNTS

MAY 21, 2020

That consumers have relocated their lives online in response to the pandemic is an easily visible fact when you look at earnings reports that successful retailers are releasing. We had some periods in the quarter when we saw as much as 300 percent growth rates with the [online-grocery] pickup business.”. Although new to the top U.S.

Millennials 171

Millennials Survey Online Retail 171

PYMNTS

AUGUST 31, 2017

Retailers trying to bridge the growing gap between the shopping trends of Baby Boomers, Generation Z and every demographic in between may think they have the different generations figured out, but in some cases, operating on assumptions can lead to missed sales. Millennials. million people in the U.S., million people in the U.S.,

Retail 147

Retail Millennials Study Trends 147

PYMNTS

NOVEMBER 27, 2019

That’s especially true as millennials come up through the ranks, and are both comfortable and confident in using technology. As Lotz noted, such personalization can occur at the most minute level – for example, someone can arrange and reconfigure an icon’s display on their mobile device, or can buy a car from a seven-story vending machine.

Innovation 215

Innovation Millennials Technology Examples 215

PYMNTS

FEBRUARY 4, 2020

A bit younger than their millennial siblings and cousins, they’ve grown up totally mobile, and have idiosyncrasies that make them unique. Perhaps more than millennial cohorts, Gen Z is having a hot love affair with eCommerce and sharing platforms that specialize in and cater to their digital lifestyles. Flexibility and Choice.

Millennials 130

Millennials Fraud Groups Payments 130

PYMNTS

AUGUST 9, 2019

Automating interactions with consumers, of course, translates into fewer staff needed at, say, call centers or onsite in a brick-and-mortar setting, trimming retailers’ operating costs. Moran said the overall trend toward automation is being driven by the consumer, and in particular, by millennial consumers.

Retail 181

Retail Analytics Millennials Online 181

PYMNTS

FEBRUARY 23, 2018

The company has recently seen positive momentum and improved operating performance, and delivery is projected to accelerate future growth. billion in domestic sales — To expand its delivery reach, Taco Bell — along with KFC — has recently tapped Grubhub to provide delivery and online ordering. Starbucks’ $18.4 Taco Bell’s $9.8

Online 101

Online US Payments Mobile 101

PYMNTS

APRIL 30, 2020

The new surge in demand is putting financial institutions’ (FIs’) online and mobile offerings to the test and allowing FIs to show off their digital investments and know-how to assure customers that they are in good hands. These online and mobile experiences must be convenient, seamless and secure, or consumers are likely to abandon them.

Digital Banking 150

Digital Banking Mobile Online Millennials 150

PYMNTS

DECEMBER 11, 2019

Moody’s Investors Service slashed its forecast for department stores this season — with expectations the sector will log as much as a 20 percent decline in operating income. That trend will benefit some department store brands — Nordstrom and Macy’s with their respective Rack and Backstage offerings, for example.

Millennials 131

Millennials Trends Examples Retail 131

NCR

NOVEMBER 9, 2017

For example, 59 percent of millennials have made a peer-to-peer (P2P) digital payment via a mobile device, compared with just 34 per cent of adults across all age groups. In addition, 37 percent of millennials said they would like to use biometrics in tandem with a banking app, compared with just 31 per cent of adults overall.

Millennials 40

Millennials Mobile Maine Survey 40

PYMNTS

JUNE 12, 2017

Is the gig economy only for millennials? Is the flexibility offered by online marketplaces, matching skills to needs, the playground of large companies alone? And despite the widespread adoption of the gig economy, “observers mistakenly associate this work model almost exclusively with millennials.” What are they to do?

Millennials 154

Millennials Video Examples Company 154

PYMNTS

SEPTEMBER 10, 2018

Millennial Appeal. Sandler O’Neill Analyst John Barnidge told the news service that LINK by Prudential could appeal to millennial consumers, who have “large purchasing power … and do not value agent relationships as much as previous generations.”. based businesses, told the news service. based businesses, told the news service.

Industry 100

Industry Millennials Online Video 100

PYMNTS

JANUARY 21, 2020

One of the biggest questions that promises to play out in the larger world of restaurants — whether quick-service operations or others — is who will ultimately own their customers, and whether those businesses can get them back once they are lost to third-party delivery services and aggregators. The risk is even wider than that.

Mobile 148

Mobile Trends United States Online 148

PYMNTS

JULY 13, 2020

Frost & Sullivan estimates (as per modernhealthcare.com ) that online medical appointments will reach 200 million this year, up from earlier estimates of 36 million. Taking unbundling online, direct-to-consumer (D2C) startups like TruePill are championing virtualized prescribing and fulfillment.

Retail 219

Retail Innovation Online Seattle 219

PYMNTS

JUNE 26, 2020

Introducing open banking principles has not been without friction, however, with banks and consumers concerned over how this sea change will affect FIs’ daily operations. You can do better credit scoring now, for example, because you can see all [banks’] transactions with all of their clients,” he said. In the U.K.,

System 198

System Data Security Examples 198

PYMNTS

JANUARY 22, 2020

A recent example comes from the world of hair care, where consumers spend some $87.9 Function shoppers complete online surveys – a basic part of the DTC website experience these days. One recent example comes from Los Angeles-based Pepper. billion annually on products to make their locks look good. The company has raised $5.6

Los Angeles 131

Los Angeles Analytics Retail Survey 131

PYMNTS

NOVEMBER 5, 2019

Luxury fashion resale platforms are gaining traction as they focus on sustainability and partnerships, with The RealReal ’s third-quarter earnings serving as the latest example of growth in the space. Wainwright noted that the first step in automating its inbound operations involved pricing. Retail Partnerships.

Millennials 101

Millennials Retail Exercises Branding 101

PYMNTS

FEBRUARY 27, 2019

Online luxury marketplace 1stdibs stands as an example of that kind of content, along with providing — as do some other companies — a demonstration of the appeal of both digital and physical forms of content to tie consumers to a brand or ecosystem. Wayfair is among the major online retailers that see renewed value in print catalogs.

Retail 214

Retail Online America Millennials 214

Abrigo

OCTOBER 21, 2019

I’ve found that attracting younger, millennial talent is almost like attracting clients,” said McBay. You can’t ignore an entire group, said Jill Hudson, Vice President of Loan Operations at Vision Bank, another panelist at the ThinkBIG conference.

Oklahoma 218

Oklahoma Millennials Innovation Technology 218

PYMNTS

APRIL 25, 2019

The term eSports can refer to a wide range of games in the competitive space, but in general the most popular ones are in the first-person shooter or multi-player online battle arena genres. These are particularly popular among Gen Zers, the up-and-coming generation that is starting to nudge millennials out of the headlines.

Retail 166

Retail America Video Millennials 166

Accenture

SEPTEMBER 22, 2019

An obvious reason is the inroads they’re making into the market, both domestically and globally: recent Accenture research finds that digital-only banks operating in the UK could amass a total of 35 million customers globally within the next 12 months, up from 13 million today. Why are they doing so well? The barriers ahead.

Innovation 150

Innovation Metro Apple Marketing 150

PYMNTS

DECEMBER 30, 2019

The online software that companies rely on for expense management services often requires employees to manually scan in and enter their receipts. for millennial and Generation Z workers. A lack of travel naturally leads to a lack of new business, which then affects revenues and overall operations.

System 131

System Report Management Tools 131

PYMNTS

JUNE 8, 2018

That deal followed Walmart’s acquisition of Bonobos , an online men’s clothing brand with a customer base that includes more than a few aspirational or idealistic young men, some of whom expressed disdain for the deal. Jet.com continues to operate as a separate website from Walmart.com. Go further back to recall the $3.3

Arkansas 108

Arkansas Branding Millennials Retail 108

PYMNTS

NOVEMBER 8, 2019

Same-store sales increased only 2 percent for quick-service restaurant (QSR) operator Shake Shack in the third quarter of 2019, disappointing investors. The latest QSR earnings report comes amid massive technological changes in that world as restaurant operators seek to improve all facets of their operations via mobile and digital technology.

Mobile 101

Mobile Operations Trends Millennials 101

PYMNTS

APRIL 19, 2018

Why shop at a department store when there’s an online marketplace where the same goods can be found for less money? The company has shuttered hundreds of stores — with hundreds more to go in 2018 — and laid off a staggering number of workers as it has moved to streamline its operations.

Millennials 101

Millennials Branding Retail Online 101

PYMNTS

AUGUST 7, 2019

The second license went to SC Digital Solutions, a company that includes Standard Chartered, HKT, PCCW and Ctrip Financial, and the third was given to ZhongAn Virtual Finance, which includes ZhongAn Online and Sinolink. In one example from Europe, Penta , which focuses on bank accounts for smaller firms, has gotten more than $8.9

Digital Banking 129

Digital Banking Fintech Millennials Data 129