Insights on Business

DECEMBER 12, 2018

The resulting impact has run deep in the form of escalating fines, reorganizations, reviewing of business objectives, and managing tarnished corporate reputations. Rather, effectively managing risk comes with a recognition that it is both essential and the responsibility of everyone across the organization. Efficiency. Efficiency.

Innovation 111

Innovation Compliance User Experience Regulation 111

PYMNTS

JANUARY 3, 2017

And of those 500 users, 38 percent said card usage is driven by how much cash they have on hand; another 25 percent said their choice to use plastic is driven by the rewards that come with those chosen payment methods.

Retail 137

Retail UX Cards Branding 137

PYMNTS

MARCH 9, 2017

It’s hard for online-only merchants — which deal with any number of complex variables around customer acquisition, activation and activity — and it’s exponentially more difficult for brick-and-mortar players that are managing a user experience across channels. Sweating The Small Stuff.

Retail 101

Retail How To User Experience Innovation 101

Insights on Business

MAY 30, 2018

Innovating AI in user experience (UXD) to empower the first line of defense. Laura Polak is Head, GRC Offering Management, and Christophe Delaure is Senior Product Manager for OpenPages at IBM. For example, at the time that I joined OpRisk, my team was only four people.

Compliance 87

Compliance User Experience Innovation Risk Management 87

PYMNTS

MAY 8, 2020

Small- to medium-sized businesses (SMBs) are often forced to fit within banks’ consumer-facing services as they are too small to qualify as a corporate client, leaving an opportunity for FinTech innovators to develop unique products, services and user experiences designed for entrepreneurs, freelancers and SMB owners.

User Experience 175

User Experience UX Fintech Tools 175

Banking 2020

AUGUST 27, 2015

Thus if banks are truly interested in using mobile phones as a primary form of authentication for ATMs, they will need to sell their customers on a better, more secure user experience. Consequently, vendors decided not to invest in NFC and opted instead for QR codes, which are plagued with a variety of user experience issues.

ATM 40

ATM User Experience Fraud UX 40

PYMNTS

FEBRUARY 19, 2018

In the age of voice-activated UX [user experience] in general,” Gurukula told Karen Webster in a recent conversation, “users expect that a transition to a conversational mode of interacting should mean that ‘technology’ just fills in a lot of the usual information gaps without having to ask the consumer.”. Gurukula said.

Payments 125

Payments User Experience Security Examples 125

PYMNTS

AUGUST 9, 2019

Google, Amazon, Apple, PayPal and Facebook are just a few examples of tech companies who are all but omnipresent, and with whom an enormous share of consumers interact with on a daily basis. percent who want those apps embedded into their voice assistants actually desire a very similar, if not identical user experience: This 44.3

Data 155

Data Millennials Google Apple 155

CB Insights

OCTOBER 31, 2019

Personal finance: Using chatbots to help people manage their spending. For example, CRM platform Intercom’s “Answer Bot” can interpret questions and retrieve appropriate answers from the site’s FAQ and help documentation — something that would take users a long time to search for themselves. Table of Contents.

Industry 78

Industry Examples Tools Retail 78

CB Insights

OCTOBER 10, 2017

An explosion of new consumer finance brands is transforming how people save, spend, and manage their money. The secrets of user growth. To build a successful personal finance management tool, it’s important to understand the dynamics of user acquisition and growth. In aggregate, they command $1.3 WHY ARE THEy SUCCESSFUL?

Tools 78

Tools Millennials US Maine 78

PYMNTS

JUNE 4, 2020

For example, meal delivery services orders are up 33-fold, while digital grocery orders have risen 400 percent. That messaging also includes a pitch for apps as a way to better manage a card.”. Instead, they mostly provide a pre-paid card attached to a much slicker digital user experience (UX).

Mobile 141

Mobile UX Cards Payments 141