PYMNTS

NOVEMBER 19, 2020

Plus, American Express eyes social media shoutouts for small firms, Veem launches a domestic B2B payments tool and Billtrust embraces machine learning. The suite of Mastercard payment solutions aims to enable businesses to save time, reduce costs and manage business expenses in more streamlined ways. 18) press release.

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social media Cards Data Payments 164

South State Correspondent

MARCH 15, 2023

While we wrote about the root cause of the failure of Silicon Valley Bank (SVB) HERE , the lessons of the current banking crisis go beyond interest rate risk management. 8) Deposit Impact of Social Media: SVB’s customer base and followers were highly active on Twitter and other social media properties.

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social media FDIC Branding Management 195

PYMNTS

NOVEMBER 19, 2020

Plus, American Express eyes social media shoutouts for small firms, Veem launches a domestic B2B payments tool and Billtrust embraces machine learning. The suite of Mastercard payment solutions aims to enable businesses to save time, reduce costs and manage business expenses in more streamlined ways. 18) press release.

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social media Cards Data Payments 130

South State Correspondent

MAY 1, 2024

Leveraging social media, Gentle Monster started to get traction. One of the best tips we ever received was to target retiring executive managers from companies and trade organizations and offer them part-time work to advise and introduce the bank to their network. These striking designs paid for themselves in media exposure.

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Innovation social media Branding Marketing 195

South State Correspondent

JANUARY 3, 2024

To do this, we teamed up with Jack Hubbard, Managing Partner of the Modern Banker , to bring you our collective favorites. Each book applies to any banker in a management position who faces a customer in the branch or field or any banker thinking about improving organizational performance. This book will be needed by bank CEOs in 2024.

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South State Correspondent

MAY 13, 2024

Last week, Nacha held its Smarter Faster Payments Conference in Miami, a significant event for over 1,800 bankers and vendors. Unfortunately, most banks don’t gather fraud data across payment channels or track “pre-crime events.” Fraud Risk Mitigation Fraud was the single largest topic at Nacha.

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Conference Payments Fraud Data 195

PYMNTS

SEPTEMBER 11, 2020

The pandemic, you know by now, has changed everything — especially events that hinge on crowds, and the energy of crowds, to be whole and authentic. Sporting events come to mind, of course. It’s virtual reality that seeks to replicate the ultimate crowded event, where people feed off of one another’s energy.

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social media Course Video Community 168

FICO

APRIL 6, 2023

These deviations may have several origins, such as forecast errors on demand or renewable generation, unplanned outages of generation or transmission line, or catastrophic events occurring in one area of the synchronized grid (such as war-impacted Ukraine, which was recently synchronized). The availability level must remain above 99.9

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Management System social media Marketing 52

FICO

JANUARY 6, 2022

As credit issuance, account management and collections enter the digital age, the opportunity for innovative experimentation is accelerated and made more complex by the wide range of data and decision points a digital platform enables. The Pillars of Experimentation. Solve for the Problem, Not the Solution.

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Management social media Customer Experience Strategy 52

South State Correspondent

MARCH 23, 2022

Closely aligned with customers service, bank management recognized early on during its maturity that it needed a platform ecosystem to drive engagement. Using its data, Nubank would grant some credit, even if it was $15, and then help the customer manage payments. Step 4: Reallocate Advertising Dollars into Customer Service.

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Branding social media Strategy Data 221

PYMNTS

JANUARY 31, 2018

That’s a metaphor, of sorts, and a caution for treasury management professionals as they navigate their swivel chairs, swiveling between spreadsheets on their desks, computer screens on desktops and even apps on their phones and tablets. But getting the minutiae of the operations requires being backward- and forward-looking.

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South State Correspondent

OCTOBER 4, 2023

Don’t Cut Your Marketing Budget Next Year There will also be a tendency to believe that because your margins will be less next year, you need to save operating expenses, which means budget cuts across the board. You likely can’t measure your ROI because you have not invested in marketing enough to manage it.

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Marketing Taxes Training Management 195

PYMNTS

APRIL 1, 2020

Melnyk , professor of operations and supply chain management at Michigan State University. It was an event they had never foreseen.”. The respondents placed their votes for the best strategies among four choices: content marketing, PPC ads, email marketing and social media marketing.

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social media Retail Michigan Strategy 216

South State Correspondent

MAY 31, 2023

Despite that increase in profitability, banks need to be mindful of how they manage their branch and customer base to increase profitability further. The operative question is: given online and mobile banking, what is the new role of the branch? Branching is expensive – banks need to use the asset wisely.

Data 195

Data Branch Strategies Strategy Mobile 195

PYMNTS

SEPTEMBER 8, 2020

Tumusov wrote in a social media post that “lowering the commission and having the ability to bring products to users is a growth opportunity for IT developers.”. The FAA’s role is to ensure that any [drone] operation is performed safely,” the FAA said in a statement to PYMNTS.

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Taxes Google Apple social media 131

PYMNTS

MARCH 16, 2019

Plus, to add insult to injury, because its social media channels were all on the fritz, Team Facebook spent much of the day on Twitter to keep its users posted. Facebook may have earned consumers’ ire, but given the turmoil the social media company has seen over the last 18 months, this latest tempest barely ranks at tea cup level.

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social media Branding New Jersey Course 152

Independent Banker

SEPTEMBER 30, 2021

If you want to develop trust on social media, you need to be there when your customers need you.”. Use social media to build trust. manages the community bank’s presence across platforms like Facebook, Instagram, LinkedIn and Twitter. Here are her tips for building trust on social media: 1.

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Community Community Bank social media Security 139

Abrigo

NOVEMBER 17, 2023

The Federal Bureau of Investigations (FBI) reports that natural disaster has historically brought fraudsters out of the woodwork, pouncing on a pool of vulnerable victims: the more catastrophic the event, the more active the fraudsters. Remember, media attention is not always positive or wanted.

Fraud 195

Fraud Training Trends Compliance 195

Insights on Business

FEBRUARY 13, 2019

They use the Bradesco infrastructure, but they operate in parallel. Financial management. Also follow the social media platforms to stay informed with the latest updates : . Event Hashtag: #Think2019. Next is a digital bank, completely disassociated from the Bradesco brand. Hyper-connected journey.

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Albuquerque Digital Banking Millennials social media 152

Abrigo

MAY 5, 2022

Podcasts for Bank & Credit Union Execs & Staff Are Plentiful; Here Are 10 Good Ones These banking podcasts discuss current events, strategic and policy issues, competition, digitalization advice, and more. And all release a new episode at least monthly. Would you like other articles like this in your inbox? NextGen Banker 10.

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Community Lending Maine Resources 195

Insights on Business

JANUARY 17, 2019

Digitally transforming operations, operating models and technologies to compete in a changing industry structure. Also follow the social media platforms to stay informed with the latest updates : . Event Hashtag: #Think2019. Optimizing risk, compliance and security. IBMFintech Twitter. IBMLive Twitter.

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San Francisco CA social media blockchain 93

Independent Banker

FEBRUARY 28, 2022

From apparel to electronics, backpacks and magnets, these items, emblazoned with company logos, mottos, URLs and social media handles, form part of a $17 billion industry, all with the sole purpose of drumming up better business. To maximize relevance, community banks can build their swag selection around specific events or seasons.

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Branding Community Community Bank Iowa 167

Independent Banker

AUGUST 25, 2016

social media presence. With the average individual spending 100 minutes on social media each day, it’s entirely possible for community banks to share some of that screen time. In McIlwain’s book “The Social Advisor: Social Media Secrets of the Financial Industry,” she assigns each social media platform a moniker.

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social media Community Bank Community Video 70

PYMNTS

OCTOBER 10, 2016

Macy’s announced the planned move last week at an event in Shanghai. Currently, the American department store chain’s main Chinese digital representation is a storefront on Tmall Global, a web shopping site for imported products operated by Alibaba Group Holding Ltd. Macy’s launched on Tmall last November.

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social media United States New York Branding 100

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

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Fraud Technology social media Innovation 52

Bank Innovation

JUNE 23, 2016

The Finovate Group, the fintech event and information venture, has been sold to Informa Plc. The sale apparently closed last April, but has not been publicly disclosed. Terms of the deal are not known. Jim Bruene, owner of The Finovate Group, has not responded to Bank Innovation‘s requests for comment Read More.

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Groups Innovation Fintech social media 225

PYMNTS

APRIL 8, 2019

The company was aware that many big things were going on with that 1099 model at the time, but ultimately decided that W-2 workers would be both easier for the firm to manage and important in developing the offer it wanted to make to its hospitality operator clients. “In As a draw to the talent side of the platform, Jitjatjo pays well.

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Operations Industry Philadelphia social media 169

Insights on Business

FEBRUARY 1, 2019

This is a security risk that can be eliminated with IBM Security Access Manager (ISAM). Many banks are still operating with legacy systems and applications. Attend session 2063A to learn how Sberbank partnered with IBM to create a highly successful cybersecurity operations program. Event Hashtag: #Think2019.

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Security social media Video Policies 114

PYMNTS

MAY 26, 2016

The investigation is focusing on how the eCommerce giant has dealt with companies in which Alibaba owns stock or has influence over their operation, The New York Times reported. Launched in 2013, Cainiao is co-owned by Alibaba and several logistics companies that are known to handle a majority of delivery operations for Alibaba’s sales.

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social media New York Operations Analysis 100

Bank Innovation

NOVEMBER 15, 2017

EXCLUSIVE- Bank Innovation has released the agenda for its seventh annual fintech conference, and it is completely overhauled to enhance the event experience for attendees.

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Conference Innovation Fintech How To 225

PYMNTS

NOVEMBER 29, 2019

Fitness is always ripe for disruption in this digital age, and recent events serve to illustrate how the race to win the hearts — and sweat and increased muscle mass and cardio capabilities — of consumes is a fierce one that will command attention in the coming decade. The news this week comes from SoulCycle , a U.S.-based Peloton Trends.

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social media Trends Mobile Operations 149

Bank Innovation

JUNE 3, 2019

Bank, will participate in a fireside chat at Bank Innovation Build 2019, this blog’s event on best practices in banking innovation. Dominic Venturo, executive vice president and chief innovation officer at U.S. Bank Innovation Build will take place November 6-7 at Atlanta’s W Hotel Downtown. Register here.)

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Innovation Atlanta Industry social media 170

PYMNTS

APRIL 20, 2018

million in a Series B funding round to expand its operations. That round was led by Japanese travel operator H.I.S. — a pairing that might seem a bit odd, as H.I.S is a 38-year-old travel operator that employs close to 17,000 people with offices in over 150 cities in 80 countries worldwide. They reported about $5.5

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social media Resources Operations Marketing 126

FICO

MAY 15, 2023

With the pandemic, the world underwent rapid changes, and we realized that customers were seeking out digital experiences that were tailored to their needs and offered convenience,” said Steven Horbury, credit and affordability head of customer operations at AGL. “As You can read more about this story in the full media release.

Payments 52

Payments Video Customer Experience social media 52

PYMNTS

JULY 14, 2017

Kenya, ranked third in the region, provides a good example of co-operation through its National Kenya Computer Incident Response Team Coordination Centre (National KECIRT/CC),” said ITU. Yet three-quarters have set aside no budget for recovery in the event they get hit. They will know exactly what to do in the event of a cyber-attack.

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Operations Study social media Security 118

PYMNTS

MARCH 12, 2020

There seem to be countless sources of collateral damage associated with the unexpected appearance of COVID-19 in early 2020 – the shutdown of production in China, the ripples through the global supply chain, the virtual zeroing out of the travel and events vertical and the carnage on Wall Street.

Innovation 283

Innovation Policies social media Examples 283

Bank Innovation

JANUARY 24, 2019

INV Fintech, the technology accelerator run in partnership with Fiserv, has opened its Demo Day event to financial institution executives attending Bank Innovation Ignite. Previously, only INV Fintech members were permitted to attend Demo Day on March 11 in Seattle.

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Innovation Seattle Fintech US 150