Events Innovation Management UX 
Perficient
JANUARY 21, 2021
For example, when we began working with one of our long-term customers, a product manager told me, “With other offshore delivery teams, it felt like they were either working for us , or we were working for them. While requirement managers work with our developers to clarify any questions related to our customers’ business.
Gonzobanker
JULY 20, 2022
The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital. When a bank operates this way, the focus tends to be around operational uptime, security, and incident management while insufficient attention is given to the end-user customer experience.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
PYMNTS
FEBRUARY 2, 2018
In the Lounge, guests will have the opportunity to try out a contactless payments experience featuring Diebold Nixdorf’s latest concepts — and some other innovations, too. “We There will be myriad events in the Possibilities Lounge beginning Wednesday (Jan. The UX Experience. We are particularly excited about the U.S.
PYMNTS
NOVEMBER 1, 2018
Or, as a recent CNBC article put it, quoting a source, “a mass extinction event.”. report: “The rise of digital innovators in financial services presents a significant threat to the traditional business models of retail banks.”. Pick your metaphor: David vs. Goliath. Knocking the giant off the pedestal. The subject?
Perficient
FEBRUARY 25, 2021
When management disagree on CX goals, priorities or projected impact, delivery teams are left holding the bag. For most organizations and their customers, 2020 was a year eventful beyond measure. Barrier 3: Lack of Alignment. Resources are stretched thin, triggering frustration. Heels dug in.
Gonzobanker
DECEMBER 19, 2022
Let’s see how this new scale allows for big investments in future innovation. There’s nothing more Gonzo than a CEO who simply bleeds the soul of front-line relationship managers, and Brager could write a bestselling book on this topic. She was a trailblazer and an early innovator in analytics.
Insights on Business
MAY 30, 2018
Innovating AI in user experience (UXD) to empower the first line of defense. Laura Polak is Head, GRC Offering Management, and Christophe Delaure is Senior Product Manager for OpenPages at IBM. Where is the focus of innovation moving forward? Christophe: Yes. When you start initially, there may not be much in the system.
Expert insights. Personalized for you.
309 
Let's personalize your content