PYMNTS

OCTOBER 22, 2020

We took a hard look at our development pipeline, prioritizing — and incrementally investing in — technologies that allowed customers to be more self-reliant (as 80 percent of our branch distribution base had closed). We also offered authentication mechanisms coupled with DIY assistance tools for making account changes.

How To 130

How To Fraud User Experience Cards 130

PYMNTS

DECEMBER 26, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. With this in mind, financial institutions have invested heavily in biometric authentication user experiences. Download the eBook.

Mobile 109

Mobile Payments eBook User Experience 109

CB Insights

OCTOBER 31, 2017

The Pivot : We came up with a fresh take on the plethora of AR-style apps that create visual effects based on face detection and tracking… [Poor user experience] had a big impact on our retention metrics. The feedback was eye-opening and generally the same: “Really great technology and vision. Product: AOptix Technologies.

Company 78

Company US San Francisco Capital 78