PYMNTS
NOVEMBER 17, 2020
percent) who do not use mobile banking apps because they are dissatisfied with those apps’ user experience (UX). All hope is not lost for banks looking to improve their apps’ UX, however. Providing users with more control over their apps’ authentication systems can go a long way in improving their satisfaction.
PYMNTS
MARCH 24, 2020
So what can financial institutions (FIs) do to improve their apps’ user experience (UX), and will making these changes help boost adoption and usage? Understanding why consumers are frustrated with their apps is one thing; Improving their UX is another.
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PYMNTS
JULY 31, 2019
According to PYM NTS’ research, 57 percent of all FIs will focus on this area over the next three years, making it the highest item on an agenda that also includes user experience, consumer engagement, and fraud and security. percent of bottom performers will invest in UX.
Perficient
NOVEMBER 10, 2020
Accordingly, the goals of a redesign should always be derived from real, measured user experiences. Here are a few examples of concrete redesign goals: A better mobile web experience to drive smartphone engagement. Increased utilization of physician and appointment-setting functionality.
PYMNTS
OCTOBER 24, 2016
Importance of nailing UX. A merchant’s digital experience needs to be appealing across the board — a responsive design that can be beautiful, even if you look at it on a mobile device, he said. The appeal of design and positive user experience goes on to influence a consumer’s likelihood to complete a transaction.
Perficient
SEPTEMBER 14, 2020
Here are the top new features to take into consideration when updating your app after iOS 14 hits user’s devices. . A pp clip s give users some functionality of your app without having to download the entire application. You may want users to install your entire app, however, and with app clips, users can!
PYMNTS
AUGUST 7, 2019
While this makes it easier for consumers to sign up and create accounts, it also makes it remarkably easy for fraudsters to pose as legitimate users. How can sharing economy platforms revamp their security systems not only to enhance their fight against fraud, but also their users’ experience? In the Who Are You?
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