PYMNTS

FEBRUARY 20, 2020

One gets the feeling that the run in a new store in Dubai might be something of a test drive for the global brand that has spent much of the last several years working overtime to update its largely brick-and-mortar operations for an increasingly omnichannel world. There are, of course, several unknowns hard to quantify before launch.

Retail 187

Retail Google Course Mobile 187

PYMNTS

MARCH 11, 2020

The advance of Amazon’s cashierless technology is not a new story to the retail beat as of 2020. We’re not trying to replace them,” Cameron Janes, vice president of Amazon’s physical retail division, told CNBC. “I What does Amazon’s technology cost? Have other retailers signed on with the service?

Retail 130

Retail San Francisco Technology Data 130

PYMNTS

APRIL 18, 2018

JD.com Chief Executive Richard Liu is predicting that robots will eventually supplant human workers in the retail industry. Sooner or later, our entire industry will be operated by AI (artificial intelligence) and robots, not humans,” Liu said at an event in Spain. The store is filled with technologies not typically found in a U.S.

Retail 109

Retail Seattle Technology Industry 109

PYMNTS

MAY 9, 2019

In today’s digital economy, with shopping as easy as the tap of a finger on a smartphone screen, brick-and-mortar retail businesses have no choice but to innovate to keep and grow their clientele. At the same time, many consumer services firms recognize the value that specific technological applications can bring to their operations.

Innovation 197

Innovation Retail Survey Technology 197

PYMNTS

NOVEMBER 22, 2019

Retailers are tapping into voice technology to help consumers order their favorite products such as restaurant takeout as they expand their artificial intelligence (AI) strategies. Diners download the Amazon Alexa app, enable the Chipotle skill, link profiles, and then reorder Chipotle meals. In Other Brick-and-Mortar News.

Retail 139

Retail Strategy United States Comparison 139

PYMNTS

JULY 25, 2019

Recent days have brought new evidence of the importance of robust loyalty and rewards problems in retail, an areas of ongoing innovation, and a way for merchants of all types to stand apart in a fiercely competitive industry. Retail Card Programs. The move adds to Trax’s stable of retail tech.

Retail 132

Retail Cards Mobile Video 132

CB Insights

OCTOBER 9, 2018

Traditional retail is getting an upgrade. Despite the rise of e-commerce and mobile, the physical channel still plays an important role in consumer experience — and retailers are increasingly leveraging technologies to stay afloat. Cashier-less technology is one of the latest trends to dominate conversation.

Retail 71

Retail Technology San Francisco Mobile 71

PYMNTS

JANUARY 9, 2018

T he offering, dubbed Wallet Card, was unveiled during the annual Consumer Electronics Show (CES) technology conference. Banks can distribute the card at any time and place, including retail branches, during events or even in-flight, and consumers can activate and use it immediately.

Cards 110

Cards Operations Payments Conference 110

PYMNTS

JANUARY 18, 2020

What makes the story stand out among the reams of local retail crime reporting is that the crime was actually committed. Botched crimes in local retail are common. It would be easier, more lucrative and carry no risk of jail time to download the Uber app and drive for a weekend. Organized Crime’s Physical Retail Expansion .

Retail 147

Retail Colorado Cards Report 147

PYMNTS

MAY 15, 2020

Amazon has filed suit against two companies that are allegedly operating a global tech support scheme targeting Alexa users, CNN reported. Attorneys for Amazon say once customers download the faux Amazon-branded apps they were prompted to contact a customer support number and “could be charged $150 for useless protection plans.”.

Seattle 241

Seattle Washington Software Branding 241

PYMNTS

APRIL 30, 2018

Brands and retailers face a dilemma then: How do companies reach consumers through their phones? As a result, Kolacz is rolling out technology for brands and retailers to connect with customers through messaging platforms such as Facebook Messenger, WeChat , Viber and WhatsApp. The Platform. The Road Ahead.

Retail 118

Retail Branding Customer Experience Knowledge Base 118

PYMNTS

SEPTEMBER 27, 2017

RIP retail. In a recent whitepaper, the firm noted that brick-and-mortar retailers face — and certainly feel — more pressure than ever to keep stores humming as centers of commerce. After all, over 90 percent of retail sales are still done in physical stores. Where Amazon treads, retailers tremble. Or, maybe not.

Retail 104

Retail Branding Online Examples 104

PYMNTS

SEPTEMBER 4, 2018

And, with the help of self-driving technology, these vehicles can reach consumers without the need for a driver at the wheel. We’re actually inventing new ways of shopping,” AutoX’s chief operating officer, Jewel Li, told PYMNTS in an interview, adding that the current way many consumers shop for groceries is simply tedious.

Retail 122

Retail Mobile California Technology 122

Perficient

JANUARY 13, 2021

Rabbior highlights the importance of understanding each unique capability of every marketplace type, “[With a marketplace], you go from running a retail store and the branding outside it to bringing all your wares to a flea market. Would you put up the same signs? Probably not.”. Conditional Promotional Factors.

Report 495

Report Leadership Branding Strategy 495

FICO

JANUARY 12, 2022

I recently sat down with Sidhartha Dash, Research Director at Chartis Research, for a conversation about the technology and trends in enterprise fraud management. Fraud and Financial Crime Technology Convergence. Should you centralize or converge fraud and financial crimes operations and technology?

Fraud 52

Fraud Technology Management Trends 52

PYMNTS

APRIL 19, 2018

Wendy’s , for example, planned to roll out self-ordering kiosks at about 1,000 of its retail locations by the end of 2017 in an attempt to both lure younger customers and to battle long lines at peak dining hours. Besides QSRs, this technology is popping up at hotels. Consumers want their orders faster than ever before.

Retail 102

Retail eBook Customer Experience Ohio 102

Perficient

NOVEMBER 17, 2020

Many banks have leveraged digital technologies like cloud computing, robotic process automation, artificial intelligence, and chatbots in response to Covid-19. Some of these solutions were set up in a matter of days, providing immediate results to drive operations forward.

Mobile 294

Mobile Online Conference Customer Experience 294

PYMNTS

OCTOBER 28, 2020

This state of affairs is forcing not only retailers but also their own business partners to reassess the digital capabilities they quickly adopted in spring, with many beginning to question the implications of these capabilities on their long-term sustainability and growth potential. Across The Payments Orchestration Ecosystem.

Payments 257

Payments Report Operations United States 257

PYMNTS

MARCH 16, 2017

Like all new technologies, chatbots are facing challenges. It wasn’t until 2016 that we saw the introduction of artificial intelligence (AI)–enabled chatbots bring about a necessary aspect of the technology via a conversational interface. It’s a powerful example of how our technology will work on all other messaging services.

Operations 107

Operations social media Comparison Industry 107

PYMNTS

MARCH 8, 2019

Mobile point-of-sale (mPOS) adoption is becoming increasingly high on retailers’ to-do lists. In the March mPOS Tracker , PYMNTS explores the new mPOS uptake, as well as how mPOS providers are launching solutions into new markets, boosting their presence where they already operate and partnering to expand their reaches.

Samsung 142

Samsung Survey Atlanta Mobile 142

PYMNTS

SEPTEMBER 17, 2020

QuadPay is currently available on the retailer’s website and at its brick-and-mortar stores, according to an announcement. The company’s app has been downloaded more than 2.3 GameStop becomes a part of the more than 4,700 worldwide retailers and merchants in the QuadPay network. million times.

Charlotte 160

Charlotte Video Retail Payments 160

PYMNTS

SEPTEMBER 30, 2020

The only question is: What do retailers have to do to win them over? Many merchants are in the middle of a journey to digitize their operations and boost sales, but there is no one-size-fits-all approach to how merchants should accomplish this. One is to provide channels through which customers can interact with employees in real time.

Report 230

Report Retail United States Online 230

PYMNTS

OCTOBER 26, 2017

Those who travel to some of the wealthier parts of the world, however, will discover the well-to-do have much more expensive unattended retail tastes. shoppers got their own taste of unattended luxury retail when vending machines dispensing caviar were installed in several Los Angeles-area malls. A few years ago, U.S.

Retail 106

Retail Los Angeles social media Policies 106

PYMNTS

JUNE 2, 2016

Just about a decade ago, the checkout process at a retail shop was pretty simple — customers would wait in line to give their purchases to the cashier, who stood at a fixed point in the store, and then pay using cash or a credit card. Oh, how the times have changed. Around the world of PaaS.

Retail 100

Retail Software User Experience Payments 100

PYMNTS

APRIL 7, 2017

A world without checkout lines and a farewell to the fat wallet were just some of the tantalizing outcomes foreseen as mPOS devices started to make their way into retail stores years ago. Alas, consumers and merchants are still awaiting the realization of the envisioned blissful, wait-free retail utopia that was envisioned a while back.

Mobile 124

Mobile Retail Payments Trends 124

CB Insights

MARCH 11, 2019

Amazon may dominate discussions about the future of retail, but a range of technologies are already disrupting the sector. Our analysts looked at signals across the industry to identify the top 21 retail trends to watch in 2019. GET the 54-page retail TRENDS report. Experiential & Destination Retail.

Trends 70

Trends Retail Branding blockchain 70

PYMNTS

JUNE 14, 2017

Online fraud is no small problem for merchants, but a significant number of retailers do not spend enough time on the dual goals of streamlining the consumer data experience while weeding out possible fraudulent transactions. But differing consumer expectations around the issue of security present a challenge for retailers.

Retail 146

Retail Data Fraud Cards 146

PYMNTS

JANUARY 13, 2021

Retailers are devoting as much as 10 percent of their annual budgets to fraud prevention, as customers who have been scammed while patronizing a given store are far less likely to make a return visit. The onus thus falls on retailers to protect their customers, which said customers agree with wholeheartedly.

Fraud 189

Fraud Analytics Data Retail 189

PYMNTS

DECEMBER 7, 2017

The death of retail — of the brick-and-mortar kind — is nowhere, really, in sight, even as some might say the physical shopping experience is losing its spark. But it helps to take the pulse and temperature from time to time to gauge retail’s health. Skava says that physical stores are evolving, not dying.

Retail 101

Retail Branding Customer Experience Online 101

PYMNTS

MARCH 21, 2019

When it comes to fulfilling consumers’ need for instant gratification, physical retailers might have an upper hand, but they can struggle to gain the depth of insights that eTailers have on their customers’ demographics and buying behavior. Around the Unattended Retail World. To read all the latest headlines, download the Tracker.

Philadelphia 148

Philadelphia Retail Data Technology 148

CB Insights

NOVEMBER 27, 2018

Despite this, the rise of e-commerce is blurring the lines between physical and online retail and some traditional retailers have already fallen victim to the retail apocalypse. However, while some retailers suffer, others are leveraging technology to turn their brick-and-mortar stores into strategic assets.

Retail 78

Retail Analytics Examples San Francisco 78

CB Insights

NOVEMBER 12, 2018

This fall, grocery retailer Albertsons partnered with warehousing robotics startup Takeoff Technologies to pilot a small urban fulfillment center. Takeoff Technologies bets on the rise of “micro-fulfillment.” ” Micro-fulfillment focuses on leveraging software, AI, and robotics to operate small urban warehouses.

Strategy 51

Strategy Retail Branding US 51

PYMNTS

DECEMBER 5, 2016

A few years ago, when [Poynt] launched, we were trying to convince people why they needed a terminal to connect to the internet and download an app … and [now], almost every major acquirer in the country is looking at their smart terminal strategy, and I’m glad to see that finally happening.”. A Look Forward.

Retail 100

Retail Mobile Strategy Course 100

PYMNTS

JULY 31, 2019

The company is integrating its secure, zero-friction ULink service with fuel dispenser supplier Gilbarco Veeder-Root ’s Passport point-of-sale solution, enabling fast and convenient payment at all PoS systems, payment systems, forecourt merchandising and support services to fuel retailers.

Mobile 135

Mobile Google Security Retail 135

PYMNTS

DECEMBER 30, 2016

Payments 2016: The Year Of An Incredible Shift In Retailer And Consumer Expectations. 2016 in payments was the year of an incredible shift in not only retailers’, but also consumers’ expectations and behavior regarding payments. We leverage blockchain and smart contract technology to create a universal network for the industry.

Retail 129

Retail eBook Payments blockchain 129

PYMNTS

SEPTEMBER 17, 2020

Plus, Acumatica has introduced features for its Acumatica Cloud ERP technology, including electronic banking feeds. It is anticipated that the next-generation digital platform will harness an application programming interface (API) and cloud technology. has brought Jonathan Vaux on board as general manager of its operations in Europe.

Payments 130

Payments Management Technology Tools 130

Perficient

OCTOBER 20, 2020

Businesses Must Shift to Automated and Intelligent Technology. For example, our client, a leading fabric and craft retailer , was experiencing issues with extending its customer experience online and needed help improving inventory visibility within its supply chain and OM system. More Information and Resources.

System 324

System How To Customer Experience Meeting 324