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Today In Payments Around The World: IBM Buys Canadian Firm Expertus Technologies; GoJek Unveils GoBiz Plus System For Merchants

PYMNTS

IBM has purchased Expertus Technologies, which is based in Canada, according to an announcement, in an effort to strengthen its hybrid cloud and artificial intelligence (AI) infrastructure in addition to its online payment strategies. Gojek’s apps have reportedly received hundreds of millions of downloads as of June 2020.

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TRENDING: How Credit Unions Give Digital The Personal Touch

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Advanced technology is increasingly raising the stakes of how CUs should operate, with members coming to expect the instant payments and slick mobile interfaces that large banks and FinTechs have made standard. For more on these and other CU news items, download this month’s Tracker. Deep Dive: How CUs Leverage Social Media.

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Can Online Data Be Truly Portable? Industry Heavyweights Think So.

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It’s easy to imagine the appeal: Transferring loyalty program data from one grocer to another, moving image data from a social media site to an online photo-printing service, retaining access to music playlists after leaving a website with weak privacy protections or other flaws. Data Control. DTP Development.

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Chatbots Bringing On Business Operations Revolution?

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Now while Facebook initially launched its Messenger chat service in 2011, it wasn’t a major hit right away and the social media giant continued to refine its offering. She said, “Our Facebook Messenger virtual agent experience is faster than any website or mobile app and easier to use than any online form.

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Prevent pig butchering scams: Safeguarding against investment fraud

Abrigo

A scam usually begins with online contact via social media or dating apps. Scammers build up a victim’s trust and gain access to their online account information, sometimes “fattening the pig” by soliciting more investment in cryptocurrency before “slaughtering the pig” and stealing the cryptocurrency.

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AI fraud challenges: How to guard against losses

Abrigo

Get more tips for managing the AML program from this webinar: "Conquering BSA challenges: Best practices for managing a successful AML program" DOWNLOAD Takeaway 1 AI can enhance our efficiency, but financial institutions must be on guard against AI fraud. Here are several suggestions for tightening security.

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Chatbot Tracker: Are Payments The Missing Link To Chatbot Success?

PYMNTS

By removing the middleman and connecting consumers directly with online retail chat representatives, retailers have a chance to increase revenue and deepen end-user loyalty to the brand. One company that has received a fair share of media attention on the topic of chat commerce is social media giant Facebook.