PYMNTS

AUGUST 21, 2020

In the August Digital-First Banking Tracker® , PYMNTS explores the latest in the world of digital-first banking, including how the pandemic is driving ATM innovation, how FIs are protecting both digital accounts and ATMs from potential fraudsters, and the new cybercrime-fighting techniques that are revolutionizing the digital banking industry.

Analytics 266

Analytics Fraud ATM Report 266

PYMNTS

JANUARY 28, 2020

The total number of CUs in operation declined from 6,743 in 2015 to 5,390 as of 2019, but the total number of CU members increased over the course of the decade from 89.3 One such innovation comes from credit union service organization (CUSO) PSCU , which recently released a desktop automation system to optimize CU call centers.

Innovation 155

Innovation St. Louis Fraud United States 155

PYMNTS

MAY 22, 2020

Studies have shown that more than half of all banks recover less than 25 percent of related losses, and FIs have reported a 59 percent growth in fraud value and a 61 percent increase in fraud volume since 2015. The ongoing pandemic has exacerbated all fraud types from all sources, Gould added. Multistage Fraud Defense.

Fraud 185

Fraud System Security Training 185

Abrigo

DECEMBER 13, 2023

Testing process Calibrate your program with above-the-line/below-the-line testing One of the best ways to address dynamic and emerging risks is conducting above-the-line/below-the-line (ATL/BTL) testing to ensure your software operates at its peak efficiency.

Training 221

Training Fraud Software Regulation 221

PYMNTS

DECEMBER 28, 2020

The pandemic has cost more than 300,000 lives in the United States alone, and it has also challenged many institutions — such as credit unions (CUs) — that were never designed to operate on a primarily remote basis. Coast Capital On The Innovations Driving CUs’ Digital-First Future. To get the full story, download the Tracker.

North Carolina 197

North Carolina Houston Fraud Innovation 197

Abrigo

OCTOBER 17, 2023

DOWNLOAD Takeaway 1 Financial institutions should review change management processes, given the ever-evolving landscape and examiners' attention. Optimized operations : By streamlining processes and implementing best practices, change management optimizes operational efficiency.

Management 195

Management Lending Risk Management Strategy 195

FICO

JANUARY 12, 2022

The changing global regulatory landscape and ever-shifting fraud vectors are just two of the biggest challenges facing financial institutions. I recently sat down with Sidhartha Dash, Research Director at Chartis Research, for a conversation about the technology and trends in enterprise fraud management. Video Discussion : 2:15-7:30).

Fraud 52

Fraud Technology Management Trends 52

PYMNTS

SEPTEMBER 20, 2018

With spiking investments in digital payment solutions, the B2B sphere appears to finally embrace innovation. In today’s highly competitive market, the pressure is on to maximize profits and streamline B2B payment structures by reducing their operating costs, time consumption and potential for errors and fraud.

Innovation 124

Innovation Payments Technology blockchain 124

PYMNTS

JUNE 19, 2020

Merchants looking to expand their operations at home and abroad must be able to support their customers’ preferred payment methods, but doing so is no easy feat. Cybercrime has been growing during the pandemic, with instances of fraud on the rise and the average value of attempted fraudulent transactions having increased by $26.

Payments 188

Payments Compliance Resources Fraud 188

PYMNTS

FEBRUARY 14, 2019

In the latest edition of the “ AI Innovation Playbook: Perception Versus Reality in Payments and Banking Services ,” in collaboration with Brighterion , PYMNTS examines survey response data from more than 200 financial executives to learn how they are leveraging AI and ML to enhance their business operations.

Fraud 173

Fraud Study System Innovation 173

PYMNTS

JANUARY 9, 2018

Card information is available for download via a secure, over-the-air cellular connection. Consumers will be able to opt-in to get coupons directly on their cards, be alerted to suspicious activity or set fraud alerts. In addition, messages can be sent to customers at any time via the Wallet Card.

Cards 110

Cards Operations Payments Conference 110

FICO

AUGUST 3, 2022

Fraud Ideas from FICO World 2022 – and Excitement for 2023! FICO World 2022 was an excellent event with a stellar fraud protection and compliance track - here's some of what we learned. Synthetic Identities and Application Fraud. Innovative Customer Communications for Fraud. Tue, 07/02/2019 - 02:45. by TJ Horan.

Fraud 52

Fraud Analytics Trends Innovation 52

PYMNTS

FEBRUARY 14, 2020

The fraud prevention race is the same as it has always been, with merchants and security companies sprinting to stay ahead of cybercriminals to keep data safe and secure. Although fraud losses from banks, retailers and online platforms have continued into 2020, so has security innovation. This would have led to $2.1

Fraud 150

Fraud Security Kentucky Online 150

FICO

JUNE 14, 2022

Fraud Trends for 2022: Top 5 Includes "Scamdemic" and Bad Bots. FICO's annual conference exposed some of the biggest fraud trends today, from the "scamdemic" to bot attacks. Five fraud trends for 2022 kept cropping up and seemed to be of the most interest to our anti-fraud delegates. Tue, 07/02/2019 - 04:56.

Fraud 52

Fraud Trends Analytics Cards 52

PYMNTS

FEBRUARY 24, 2020

But even restaurants that are leveraging mobile ordering are being faced with more avenues for fraud to enter. Many expansions like these, however, are halted by the encroaching possibility of fraud. For more on these and other mobile order-ahead news items, download the Tracker. Mobile Order-Ahead Developments.

Data 214

Data Fraud Mobile Florida 214

PYMNTS

OCTOBER 28, 2020

Digital payments are prone to chargeback fraud, for example, and financial institutions (FIs) often report difficulties and high costs when updating their legacy systems to accommodate instant payment systems. A study found that FinTechs spend 70 percent of th eir budgets on innovation, while banks typically spend 35 percent.

Payments 219

Payments Compliance Fintech Innovation 219

PYMNTS

DECEMBER 9, 2020

The Playbook outlines six key operations that can be enhanced by applying AI systems, ranging from fraud detection to marketing optimization and even personalized chatbots. To learn more about how banks can build an effective AI adoption strategy, download the playbook.

How To 245

How To Management Report Strategy 245

PYMNTS

MARCH 6, 2020

percent increase from our previous study conducted in 2018, the AI Innovation Playbook , which showed a usage rate of just 5.5 Even more significantly, our research shows that FIs are using AI with greater focus than they have in the past, with two areas emerging as key applications: payments fraud and credit risk. percent of them.

Data 204

Data Fraud Study Compliance 204

PYMNTS

JANUARY 22, 2019

Maybe one day, quick-service restaurant ( QSR ) operators will look back upon 2019 as their cramming experience when it comes to digital security and fraud prevention. Now, they are doing all this digital innovation, and it’s really moving the needle,” he said. Fraud Prevention Optimism. Heck, yeah!”. Investment Risk.

How To 144

How To Fraud Online Mobile 144

PYMNTS

OCTOBER 2, 2020

Credit and debit card fraud increased in April 2019 and April 2020, in fact, as fraudsters take advantage of the crisis for personal gain. This puts pressure on merchants to find ways to make their operations PCI compliant, and fast. The global tokenization market is even expected to reach $6.8 percent over the next seven years.

Compliance 243

Compliance Data Report Meeting 243

PYMNTS

APRIL 11, 2019

Among the many AI and machine learning systems available on the market, there is one particularly versatile type of AI, having been engineered specifically to enhance financial and payment operations: smart agents. To understand what smart agents and AI systems can offer, and what other learning systems can’t, download the Playbook.

System 185

System ATM Analysis Survey 185

PYMNTS

MAY 24, 2019

However, with this growth comes the increased risk of data breaches and fraud. In the May Intelligence of Things Tracker , PYMNTS explores the latest news in IoT, including new innovations, security issues, and how oversight groups and governments are reacting to the growing concerns surrounding IoT. billion IoT devices globally.

California 188

California San Francisco Charlotte Security 188

PYMNTS

SEPTEMBER 17, 2018

They just need to know what businesses really want from their payment options and what emerging payment innovations can offer. According to our latest survey data, many businesses see several benefits to adopting recent B2B payment innovations, including the reduction of costs, room for error and risk of fraud.

Data 116

Data Payments Innovation Survey 116

PYMNTS

APRIL 17, 2020

To seize the opportunity to boost revenues and loyalty during this time, QSR operators are shifting their focus to digitally upgrading the drive-thru as well as other modes of off-premise ordering, such as branded mobile apps and third-party delivery aggregators. To get the full story, download the Tracker.

Customer Experience 167

Customer Experience Operations Technology Branding 167

PYMNTS

JANUARY 14, 2020

One of the factors behind this may be financial leaders’ rising expectations for how payment systems should operate. In this sense, RTP may be seen as an integral part of wider efforts to streamline treasury and accounts payable operations, as well as shed the inefficiencies of manual and paper-based processes. Indeed, 85.3

Data 134

Data Payments Fraud System 134

PYMNTS

JANUARY 14, 2021

Many companies took various facets of their operations digital, too, including their payments operations and other processes that relied on staff coming into the office. For more on these stories and other digital identity headlines, download this month’s Tracker. WilsonHCG On Using Digital Tools To Ease Remote Hiring.

Video 184

Video Tools New York City New York 184

South State Correspondent

JUNE 27, 2023

For example, ISO 20022 provides a set of messages (you can download HERE ) to handle ATM transactions, fraud, account names, and time periods. One major innovation is the ability to send an “information only” message to add more data to a transaction message. The smaller your bank, the more you should want to adopt the standard.

System 195

System Data Examples Payments 195

PYMNTS

MAY 15, 2019

To maximize call centers’ capabilities and efficiency, operators are turning to a host of tools and technologies, including voice recognition and artificial intelligence (AI). Despite these new innovations, call centers continue to face difficulties, and are often targeted by fraudsters. How AI is Making Call Centers Smarter.

Google 183

Google Innovation Security Operations 183

PYMNTS

JANUARY 22, 2019

Maybe one day, quick-service restaurant ( QSR ) operators will look back upon 2019 as their cramming experience when it comes to digital security and fraud prevention. Now, they are doing all this digital innovation, and it’s really moving the needle,” he said. Fraud Prevention Optimism. Heck, yeah!”. Investment Risk.

How To 108

How To Fraud Mobile Online 108

PYMNTS

JULY 31, 2017

The Tracker is a bimonthly report showcasing the most significant developments reshaping the credit union market, with attention paid to the biggest partnerships and acquisitions in the industry, notable tech innovations and the shifting regulations that could drastically change how these institutions operate.

Report 114

Report Innovation Regulation National 114

FICO

NOVEMBER 24, 2021

The 2022 Chartis RiskTech100® Report is live, and I am proud to announce that FICO ranked 6th overall in the annual report and was named the category winner for: Innovation (5th consecutive year). Financial Crime – Enterprise Fraud. Link to download the 2022 Chartis RiskTech100® Report. Artificial Intelligence Applications.

Report 52

Report Analytics Company Innovation 52

Insights on Business

AUGUST 6, 2019

Time and again, it has proven to be a catalyst for transformation that has fueled innovation. It drives banks to launch new services and products that allow innovative collaboration with partners in a complex ecosystem resulting in new revenue streams. Cost savings are possible as operations become more efficient.

Payments 96

Payments Risk Management Innovation Analytics 96

PYMNTS

JULY 16, 2020

High transaction success rates can indicate an efficient payments operation, but keeping them high is no easy feat. Algorithmic tools designed before March are having trouble predicting consumers’ behavior during the pandemic, and some firms are upgrading their fraud screening systems so they are better able to predict consumer behavior.

Mobile 181

Mobile Payments System Bitcoin 181

PYMNTS

FEBRUARY 19, 2020

To find more on these and the rest of the latest headlines, download the Report. Trade shows, corporate board meetings and business fundraisers are important parts of companies’ operations, but are difficult to pull off. Digital Tools Make B2B Furniture Rental Fast And Flexible. About The Report.

Mobile 197

Mobile Online Payments Tools 197

PYMNTS

MAY 22, 2020

Billing issues and payments is the most common reason, cited by 29 percent of cardholders, followed by fraud and data security, cited by 23.8 To learn more about how FIs can optimize their customer service operations, download the report. These cardholders are not reaching out to customer service for trivial matters, either.

Cards 216

Cards Data Millennials Report 216

Insights on Business

AUGUST 6, 2019

Time and again, it has proven to be a catalyst for transformation that has fueled innovation. It drives banks to launch new services and products that allow innovative collaboration with partners in a complex ecosystem resulting in new revenue streams. Cost savings are possible as operations become more efficient.

Payments 70

Payments Risk Management Innovation Analytics 70

PYMNTS

OCTOBER 29, 2019

CUNA Mutual Group reported last month that 177 fewer CUs operated than in the year prior, with mergers and acquisitions accounting for many of these losses. For more on these and other CU news items, download this month’s Tracker. Deep Dive: CUs Work To Bridge The AI Innovation Gap. About the Tracker.

Data 103

Data Maine Analytics Case Study 103