PYMNTS

AUGUST 2, 2018

. “Best of all, virtual beauty advisors especially appeal to the young, digitally engaged, frequent beauty purchasers that brands want to reach the most as part of their digital strategies.” With L’Oréal’s technology, customers can ask for product recommendations through video chat.

Branding 101

Branding Video Survey Digital Strategies 101

Bobsguide

SEPTEMBER 5, 2022

Other banks have taken different approaches, including the use of video banking. The use of such video has increased access to financial services and provided assistance for customers who perhaps are unable to use ‘self-service’ options in new digital banking spaces. The way forward.

Video 97

Video Digital Strategies Digital Banking Security 97

PYMNTS

JULY 16, 2020

One of the ways we did this was through larger meetings via video conference. One of the ways we did this was through larger meetings via video conference. As trade shows were postponed and canceled, we quickly shifted our marketing approach, opting for a robust digital strategy.

Meeting 154

Meeting Leadership US Conference 154

Perficient

DECEMBER 17, 2020

Simple roadmap item; if your internal communications tools and platforms don’t allow or struggle with video, add that as a top priority. Make it okay to blend personal with business. This is where the greatest insights will emerge. Look outside your organization; outside your customer base for what you don’t know.

Strategy 348

Strategy Innovation Video Google 348

PYMNTS

MAY 28, 2020

In an interview with PYMNTS, Simon Powley , head of global banking and digital strategy at Diebold Nixdorf , said financial institutions (FIs) are likely to see incremental shifts that combine digital activity with brick-and-mortar visits.

ATM 174

ATM Examples Digital Strategies Operations 174

Abrigo

MARCH 6, 2017

See a similar list for the accounting profession: 15 Twitter accounts every accountant should follow 5) @rajeshkan – Rajesh Kandaswamy, research director at Gartner Group, focuses on mobile banking, mobile and cloud payments, channel convergence, digital strategy, big data analytics and outsourcing.

social media 150

social media Lending Community Community Bank 150

Perficient

JUNE 22, 2020

Do your product pages include detailed product content like reviews and videos? What kind of content is your web site sharing to drive awareness? Maybe you produce a lot of good content, but can you personalize it for specific audiences? Do you have a tool to find a dealer? Does it connect to available inventory?

Customer Experience 531

Customer Experience Comparison Strategy social media 531

Celent Banking

DECEMBER 9, 2016

This video (skip to 7:30) shows what an advanced chat bot might be able to accomplish. But while the opportunity with digital assistants is enormous, banks must be aware of how this affects their current ongoing digital strategy. Bank of America already has one ; many others have plans or pilots.

Mobile 100

Mobile Digital Strategies Strategy Examples 100

South State Correspondent

MAY 18, 2023

Led by our Chief Data Architect and SVP of Digital Strategy , the effort was a lesson in how to be more innovative and work together to achieve the sole goal of the customer experience. Tate will start with internal text data and then expand to handle data streams, audio, video, and graphics.

US 195

US Training Examples Data 195

Perficient

NOVEMBER 20, 2020

Photo and video shoots require a big investment in time and budget and the end result may be just a single asset or a few shots for you to use. Stock footage and photography exists, but they don’t always quite fit the bill when you are wanting to create powerful, on-brand digital experiences.

Video 322

Video Tools Digital Strategies Marketing 322

Insights on Business

MAY 3, 2019

As clients demand greater transparency into their finances, new modes of interaction will push digital boundaries to support complex many-to-many interactions with real-time feedback capabilities beyond current video conferencing tools. Learn more about IBM’s digital strategy and transformation consulting practice.

Management 87

Management Data Meeting Branding 87

NCR

JUNE 3, 2016

They go through a few data verification prompts, then transition to a video session with a live agent for a digital signature. After an initial success, organizations quickly learned that a one-off capability was not a mobile or digital strategy. They use their photo ID to initiate the process via mobile capture.

Mobile 40

Mobile Customer Experience Software Strategy 40

Perficient

SEPTEMBER 29, 2020

He’s an amazing talent in terms of overall digital strategy and really helping clients develop a vision and, for that matter, drive digital transformation. It’s been a pleasure working with you and bringing some of your ideas to our digital strategies as well. Jim: Thanks, Eric. I don’t know.

Marketing 294

Marketing Branding Data Industry 294

Insights on Business

JULY 1, 2019

The former was the domain of customer care professionals, contact center managers, marketing leaders and digital strategy teams with the goal of helping streamline and simplify products and services, as well as ensure proper resolution of customer issues post-purchase. Seeing customer feedback as a data source.

Compliance 96

Compliance Customer Experience Analysis Data 96

Cisco

MAY 5, 2021

As phone-based contact center communications are reducing from 64% in 2017 to a projected 15% in 2023, Investments in self-service capabilities over digital channels are projected to increase significantly. Automation is one of the essential parts of any digital strategy. What’s filling in the gap? Social channels.

Customer Experience 129

Customer Experience Branding Tools Strategy 129

Independent Banker

AUGUST 25, 2016

You want to tell me your story, put up a dynamic display, embed video into your profile and differentiate yourself from your competitors. Marin sent the video to Williams who then added some music to the clip and posted it across the bank’s social media channels with the tagline “There’s a new Greenskeeper in town!”. “It

social media 70

social media Community Bank Community Video 70

PYMNTS

APRIL 7, 2016

. “When we think about social, we can’t always measure direct, last-click [sales], so we look at a variety of metrics in addition to ROI,” Serena Potter, Macy’s VP of digital strategy, told Adweek. “It’s a marathon, not a sprint.”

social media 100

social media Retail Study Branding 100

Lex Sokolin

SEPTEMBER 23, 2020

Apologies for the cliche, but do check out the Steve Jobs video above starting around the 50 second mark. It is 1980, and he is talking about being impressed with computer-native kids growing up using a digital extension of themselves. have a tough time hitting the innovation agenda. And look, we like Fifth Third!

Capital 52

Capital Software Lending Apple 52

Fintech Labs Insights

MAY 24, 2016

Livneh: We currently work with some of the largest banks and card issuers in North America and Europe, as well as some smaller institutions that have advanced digital strategies. Check out the demonstration video from Personetics from FinovateEurope 2016. Finovate: Who are your primary customers?

Analytics 14

Analytics Data Examples America 14

Gonzobanker

APRIL 24, 2019

It’s really weird to see a live speaker dish up a series of videos mainly of himself … speaking. Kind of like showing up at a Van Halen show and Eddie plays videos of himself on guitar. But I found the Brain Games futurist’s session to be an exhausting rapid-fire techno prodding. Umpqua Bank ’s Rilla Delorier had to follow that.

Branding 125

Branding Conference Strategy Oregon 125