Javelin Strategy & Research

JANUARY 12, 2022

Banner Section Home Rss.xml 2022 Trends & Predictions Javelin’s Trends & Predictions reports look at the coming year across the range of Javelin Strategy & Research’s specialty areas—digital banking, fraud and security, payments, and wealth management—and highlight the compelling challenges and opportunities likely to emerge from each.

Trends 40

Trends Fraud cryptocurrency Austin 40

PYMNTS

DECEMBER 30, 2020

Recent research suggests that they lag behind firms in other sectors when it comes to adopting innovations such as cloud computing, automation and even artificial intelligence (AI) and machine learning (ML), meaning many must boost their digital efforts even further to win over new members and meet existing ones’ expectations.

Trends 137

Trends Innovation Study Technology 137

Gonzobanker

JULY 20, 2022

Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Without this leader in the driver’s seat, banks become either too dependent on slower-moving, outsourced vendors or too fragmented as digital is deployed in silos across different business units. Own It, Bankers!

Digital Strategies 173

Digital Strategies Strategy Leadership Customer Experience 173

PYMNTS

JANUARY 21, 2021

For credit unions (CUs), the digital trends that accelerated in 2020 amid the pandemic will gain even further traction this year. But as the pandemic hit home, she said, many CUs have had to take a step back and “double down” on the most important and pressing aspects of their digital strategies. The Trend Toward Mobile.

Analytics 240

Analytics Fraud Trends Mobile 240

PYMNTS

SEPTEMBER 8, 2020

The push comes from the current trend in India for parents to seek online alternatives to education due to the pandemic. Parents, even those not on board, have had to adopt digital strategies to help their kids keep learning, Bloomberg reported. Byju's valuation is now at about $10.8 That's an increase of around $12.8

Digital Strategies 134

Digital Strategies Video Online Report 134

PYMNTS

NOVEMBER 17, 2020

The rising trend of digitization in commerce and the increased occurrence of card-not-present fraud were not created by the COVID-19 pandemic. Instead, it would be more accurate to note that those macro trend lines were both already on the move quite notably, and then the coronavirus came along and rapidly intensified the situation.

Fraud 316

Fraud Michigan Security Cards 316

PYMNTS

MAY 5, 2020

It showed that consumers are in no hurry to go back to physical shopping, a trend that is accelerating. percent of consumers shop for retail goods online more often than they did on March 6, the first day of our study, and that continues to climb — up 10.5 Infrastructure providers are hustling to keep up with the digital shift.

Florida 205

Florida Retail Tampa Customer Experience 205

PYMNTS

JUNE 26, 2020

“But for many of them, this has also been an opportunity for them to really develop their digital strategies. That relates to storefronts, that relates to collaborating and being able to work remotely, and it also relates to digital payments. We think a lot of these trends that we’re seeing are long-term trends,” Helekar said.

Payments 176

Payments Software Trends Digital Marketing Channels 176

PYMNTS

JANUARY 28, 2020

Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy.

Fintech 169

Fintech Digital Strategies Mobile Resources 169

PYMNTS

DECEMBER 8, 2020

That’s key, because while Walmart’s 2,500-store Mexican footprint marks the chain’s largest international market, the unit’s online sales account for less than 5 percent of total revenue there. Pushing Digital. The remaining revenue comes from in-store purchases. Noting that eCommerce only accounts for 3.8

United States 174

United States America Guidelines Digital Strategies 174

PYMNTS

JANUARY 19, 2021

Echoing trends seen up and down Wall Street, fourth-quarter results from Goldman Sachs show huge gains in revenues tied to asset trading. But the results also underscored the continued push into consumer banking, and specifically online banking. Earnings per share came in at $12.08, while consensus had been at $7.47.

Digital Strategies 152

Digital Strategies Strategy Cards Conference 152

PYMNTS

OCTOBER 14, 2020

Living in lockdown pushed consumers to drink more at home, not only because it was the only option, but because that trend had already been in motion for alcoholic beverages. The other trend that was already in motion was buying alcohol – wine in particular – online.

Retail 141

Retail Case Study Apple Exercises 141

Perficient

JUNE 30, 2020

For example, an online shopping experience is as familiar with most shoppers as checking out in a physical store is. Trending experiences are those that you and some of your early adopter peers are delivering. Trending experiences are typically at a crossroads where you need to decide what to do with them.

Innovation 348

Innovation Resources Trends Strategy 348

Perficient

NOVEMBER 5, 2020

I’ve outlined below some of the key items discussed in no particular order: COVID exposed that driving customers online does not mean the company knows the customer. Offline and online data are not synced so customers don’t always get the right ‘treatment’ or even discounts they are entitled to and expect. The Bottom Line.

Company 436

Company Customer Experience Groups Data 436

Independent Banker

SEPTEMBER 1, 2021

Harland Clarke Account Advisor lets you engage new customers the moment they consider opening a new account — online or in-person — in guided digital conversations that uncover and address their unique financial needs to make consistent, relevant and accurate product recommendations. Engage new customers in digital conversations.

Analytics 91

Analytics Digital Strategies Analysis Meeting 91

PYMNTS

MAY 12, 2020

As the general retail scene seems to be headed toward reopening, the PYMNTS COVID-19 tracker shows that the digital shift has been dramatic. percent more consumers shop for retail goods online than they did on March 6, the first day of our study, and that continues to climb – up 10.5 Next up, customer strategy and measurement.

Retail 130

Retail How To Branding Strategy 130

PYMNTS

NOVEMBER 20, 2020

PYMNTS research shows that the shift to digital and mobile ordering solutions is especially robust in more populated locations. percent of those living in larger cities have pivoted to ordering online from restaurants that have traditionally offered table service, while 16.3 The study found that 25.8 About the Tracker.

Mobile 210

Mobile Regional Study Survey 210

Gonzobanker

MARCH 28, 2024

A key aspect of digital transformation centers around which retail and business digital platforms an institution will place its faith in for future growth and customer retention. In the face of a digital vendor landscape teeming with activity and competition, financial executives have several key trends to consider: #1.

Digital Banking 134

Digital Banking Customer Experience Strategy Exercises 134

PYMNTS

MARCH 24, 2016

Deloitte’s latest research on procurement technology trends is out. The verdict: Surprisingly, procurement seems to be back on track for going digital. According to the research, 70 percent of CPOs said they are now targeting their customer engagement and experience efforts through self-service portals — i.e., online portals.

Innovation 100

Innovation Marketing Digital Strategies social media 100

PYMNTS

NOVEMBER 22, 2019

We always strive to introduce additional access points in the Chipotle ordering experience and overall digital ecosystem,” Chipotle Vice President of Digital Strategy and Product Management Nicole West said in an announcement. To keep tabs on the latest retail trends, check next week’s Retail Pulse.

Retail 139

Retail Strategy United States Comparison 139

PYMNTS

DECEMBER 28, 2016

“A lot of the alternative lenders were dependent on ISO affiliates and brokers to source deals, and customers are moving away from that trend.”. More of the borrowers are seeking faster responses and are applying for funding online and digitally,” the CEO and cofounder explained.

Lending 111

Lending Regulation Guidelines Trends 111

Abrigo

MARCH 6, 2017

Social media, however, can be very helpful to executives and other staff of financial institutions as they try to keep up with industry trends, scout competitors and stay abreast of regulatory changes or best practices. It often Tweets columns tied to breaking news and statistics.

social media 150

social media Lending Community Community Bank 150

Javelin Strategy & Research

FEBRUARY 1, 2022

2021 Online Banking Scorecard Javelin Report Date: June 29, 2021 Authors: Mark Schwanhausser , James Lee , Dylan Lerner Research Topic(s): Digital Banking , Mobile & Online Banking It’s undeniably a mobile-first world, and many institutions are putting the emphasis—and the money—toward enhancing users’ experience in that channel rather than online.

Report 40

Report Digital Banking Fraud Mobile 40

PYMNTS

JANUARY 4, 2019

Ma told Fortune in December that going forward, the company does not intend to shift away from its main digital strategy. Lord & Taylor has left its landmark New York City store on Fifth Avenue as it seeks to focus on its online presence. “We’ll consider a few more cities.”. In Other Brick-and-Mortar News….

NJ 129

NJ Retail New York City New York 129

Independent Banker

DECEMBER 31, 2021

As social media platforms tinker with their algorithms, marketing experts say one trend is clear: Paid social campaigns are becoming increasingly necessary to cut through the noise and reach customers. Anthony Englund, director of digital strategy at MSPC, the content marketing agency in St. Artwork by Oatawa/Getty Images.

Marketing Strategies 91

Marketing Strategies Strategy Marketing social media 91

Gonzobanker

MAY 31, 2019

Recent trends paint a scary picture for community banks as well as credit unions that offer member business loans (MBLs): Small business loan dollars closed per loan officer per month dropped 23%, and loans closed per branch per month declined by 9% according to the most recent data in the Cornerstone Performance Report for Banks.

Lending 126

Lending Community Bank Community Data 126

PYMNTS

APRIL 26, 2016

Turning to digital efforts, Frank Bisignano, chairman and chief executive officer, said: “We are investing in our digital strategy to acquire merchants directly online across all of our distribution channels,” citing the recent launch of the firm’s Clover.com site.

US 100

US Data America Digital Strategies 100

CB Insights

NOVEMBER 3, 2017

These trends have materialized as the hospitality sector has been transformed by the emergence of the sharing economy, particularly the rise of home-sharing unicorn Airbnb. Using CB Insights data, we analyzed corporate funding trends and identified the most active corporate players in the travel tech space. Financing trends by stage.

Digital Strategies 46

Digital Strategies Trends Google Capital 46

BankNXT

JULY 29, 2016

Stewart McEwan looks at Digital Risks as a model example of how technology and a flexible digital strategy could benefit other brokers in the SME space. Digital Risks delivers insurtech blueprint for SME brokering on BankNXT.

Digital Strategies 40

Digital Strategies Strategy Examples Technology 40

NCR

APRIL 16, 2018

The United Arab Emirates (UAE) is one key market where this trend of overbanking is particularly notable. The post Why getting digital banking right could prove vital in the Gulf appeared first on Banking.com. Image: mdgomes via iStock.

Digital Banking 49

Digital Banking Regional Customer Experience Industry 49

Perficient

SEPTEMBER 29, 2020

He’s an amazing talent in terms of overall digital strategy and really helping clients develop a vision and, for that matter, drive digital transformation. It’s been a pleasure working with you and bringing some of your ideas to our digital strategies as well. Jim: Thanks, Eric.

Marketing 294

Marketing Branding Data Industry 294

CB Insights

JANUARY 6, 2019

Notable Projects: Spaces on Wheels is a project from Space10 that embraces the trend of fully autonomous vehicles as the future of urban living. Key People: Anthony Gregorio, Innovation Lab Senior Manager; Prat Vemana, VP Online; Albert Vita, Director of Strategy Insights. Founded: 2015. Founded: 2015.

Innovation 77

Innovation Retail Branding Technology 77

Banking 2020

NOVEMBER 18, 2015

The switch to digital banking has been a relatively recent change, and mobile banking has only just emerged as a viable option for customers. Banks are still trying to figure out how mobile banking fits into their digital strategy. How are our customers using mobile banking?

Strategy 40

Strategy Mobile Digital Strategies Data 40

FICO

DECEMBER 5, 2017

As more consumers and businesses adopt simple ways to send money in real time the pool of potential victims increases, a trend accelerated by the COVID crisis pushing more people to use online banking.

Fraud 52

Fraud Payments Course Trends 52

CB Insights

MAY 10, 2018

When BeverageCo sought to take advantage of digital, they had many isolated initiatives (such as online advertising and a corporate Facebook page) underway, but lacked traction in any of them. The company also lacked a cohesive vision that promoted collaboration between digital and the traditional corporate structure.”

Strategy 78

Strategy Management Analytics Tools 78

CB Insights

MAY 15, 2019

The labs aim to help Deutsche Bank evaluate and adopt emerging technologies, develop a culture of innovation, and contribute to the bank’s digital strategy. Ignasi Barri Vilardell, Innovation Manager & Head of GFT Digital Innovation Lab, GFT Spain. Founded: 2009. TransUnion — Innovation Lab. Bank of America. Founded: 2014.

Innovation 78

Innovation blockchain Technology Groups 78