Banking 2020

NOVEMBER 18, 2015

Instead of physically going to a bank, 69 percent of mobile media customers are accessing banking accounts and transferring funds from the convenience and flexibility of their phones. The switch to digital banking has been a relatively recent change, and mobile banking has only just emerged as a viable option for customers.

Strategy 40

Strategy Mobile Digital Strategies Data 40

PYMNTS

NOVEMBER 24, 2017

Perhaps the hallmark of a true digital strategy is the offering of a payment method via mobile app, and isn’t that what Walmart Pay is all about? Speed is key, here, and it comes via the Mobile Express Returns program and where returns clock in at about 30 seconds. That’s better than any other “Pays” we surveyed.

Retail 128

Retail Mobile Strategy Digital Strategies 128

Filene

APRIL 12, 2016

Six percent of Australian consumers have a banking relationship that’s entirely mobile. While it’s unlikely that a mobile-only future will come anytime soon for customer-owned banking institutions (COBIs), no one can deny the importance of digital channels and the increasing need to “get digital right.”

Digital Strategies 28

Digital Strategies Case Study Strategy Millennials 28

NCR

APRIL 16, 2018

Consumer demands for the levels of speed, convenience and user-friendliness that digital banking can offer have never been higher. In the Gulf region, banks are competing to offer a next-generation digital experience to millennials and the even younger ‘Gen Z’ – groups that take digital services for granted.

Digital Banking 49

Digital Banking Regional Customer Experience Industry 49

PYMNTS

DECEMBER 15, 2017

is a rally cry that would perk the ears of many millennials, but how about “ Mastercard , assemble?”. Assemble for millennials is a toolkit that issuers, corporations and IBCUs can use to enable digital financial solutions, in this case targeting millennials, using a single-access digital prepaid product.

Millennials 134

Millennials Management Cards Security 134

Filene

MAY 19, 2016

According to its website , “using mobile and Facebook metrics, Shastic calculates an overall "Innovation Score" for each financial institution. This score indicates where an FI ranks in end-user satisfaction and performance across mobile banking and social media channels, compared to its peers in the industry.”

social media 34

social media Case Study Innovation Mobile 34

PYMNTS

FEBRUARY 6, 2020

Mobile ordering, contactless NFC payments, ordering kiosks and delivery options have all started to take hold, forcing restaurants to rethink their core businesses. Restaurants face major change. Sure, that might sound like a sales pitch, but there is truth to it.

Mobile 191

Mobile Operations Technology Payments 191