PYMNTS

JUNE 15, 2020

The app is just one aspect of a multipronged digital strategy that grocers such as Sam’s Club are embracing to help customers safely and efficiently shop during the pandemic and its aftermath. These online orders may be poised to grow even more substantially, however. Technologies To Aid At-Risk Shoppers.

Innovation 209

Innovation Tools Dallas Mobile 209

PYMNTS

DECEMBER 22, 2020

Ordering innovations have been especially useful as more consumers tap digital and mobile channels to select and purchase their desired menu items, So said. Restaurants around the nation are still working to shake off the pandemic’s effects, even as they invest in digital solutions to meet customers’ new habits.

Customer Experience 162

Customer Experience Tools New York Strategy 162

PYMNTS

JUNE 15, 2020

Any business, new or old, that hasn’t used the last 12 weeks to rethink its business focus, business model and digital strategy likely won’t make it in the long term — but not because an overnight sensation will emerge in the next few months to eat its lunch. There is, of course, some truth to this.

Innovation 214

Innovation Mobile Capital Operations 214

Insights on Business

MAY 3, 2019

For example, digital dictation tools can help advisors quickly debrief a client meeting, highlight insights and takeaways from that meeting, and generate voice or text notes that can be integrated into clients’ CRM records. Learn more about IBM’s digital strategy and transformation consulting practice.

Management 87

Management Data Meeting Branding 87

Celent Banking

JANUARY 25, 2016

Phones have been steadily growing in size to meet this need. Celent´s discussions with banks have largely echoed this change, moving to a broader understanding of digital strategy and what it means to be “mobile.” Phablets can provide the processing power to accommodate the needs of consumers for less.

Resources 100

Resources Mobile Strategy Digital Strategies 100

Gonzobanker

MARCH 24, 2021

Executives at the financial institution who have responsibility for customer service, digital banking and retail sales have one perspective. Bank of America recently reported that in 2020, 84% of all deposits were made through its automated channels (mobile, online and ATMs). Reality According to Customer Experience Executives.

Customer Experience 144

Customer Experience Strategy Community ATM 144

CB Insights

JANUARY 6, 2019

The impending “death of retail” has been projected for decades. But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Get the 54-page retail report.

Innovation 77

Innovation Retail Branding Technology 77

Fintech Labs Insights

SEPTEMBER 16, 2016

Alkami Technology , which demoed at FinovateStartup 2009 as iThryv and transitioned to its current incarnation a year later , announced this week that Desert Schools Federal Credit Union will use its ORB (Online Relationship Builder) digital banking platform.

Digital Banking 12

Digital Banking Technology Arizona Texas 12

PYMNTS

OCTOBER 14, 2020

The other trend that was already in motion was buying alcohol – wine in particular – online. The pandemic has brought a surge in eCommerce wine orders, which has been both advantageous and challenging for wine suppliers and retailers. The online penetration is still much lower than it should be,” he said.

Retail 141

Retail Case Study Apple Exercises 141

Perficient

SEPTEMBER 29, 2020

The world is quite a different place than it was six months ago, and with the 2020 holiday season fast approaching, the pressure is on to meet revenue goals in what’s been an uncertain year. What will be different this holiday season and how to adjust your strategy accordingly. And that became table stakes for a lot of retailers.

Marketing 294

Marketing Branding Data Industry 294

FICO

JUNE 21, 2022

But with the mass adoption of digital channels, it’s now estimated nearly two-thirds (65%) of online customers will try an instant finance option within the next 12 months. Key Steps on the Digital Decision Platform Journey. How FICO Can Help You Develop a Winning Digital Strategy. See all Posts. Related posts.

Management 52

Management Customer Experience Regional Strategy 52

FICO

JUNE 16, 2021

Pandemic lockdowns and social distancing pushed us online to discover how to do business with everyone from the local grocer, cafes, yoga teachers, furniture stores, pharmacies, and banks to name just a few. Our experience of these digital journeys varied enormously. Some businesses were already on the front foot with e-commerce.

Analytics 52

Analytics Survey Cards Customer Experience 52

NCR

APRIL 5, 2016

The continuous evolution of online and mobile banking has provided consumers with the ability to have this anytime, anywhere experience, but the tradeoff between securing access and providing a positive user experience seems to be at odds.

Digital Banking 40

Digital Banking Security User Experience Mobile 40

Gonzobanker

DECEMBER 22, 2014

A keen industry mind who banks the highest tweets-per-minute ratio of anyone out there, Bradley departed his VP digital strategy position at California’s $3B Mechanics Bank to be North American head of innovation for $77B and Top 20 worldwide bank Santander. Retailer of the Year that Caused the Most Project Heartache in Bank I.T.

Los Angeles 101

Los Angeles Apple Risk Management California 101

CB Insights

MAY 15, 2019

This brainchild from the Lab offers a way to modernize the traditional retail banking experience. The labs aim to help Deutsche Bank evaluate and adopt emerging technologies, develop a culture of innovation, and contribute to the bank’s digital strategy. Deutsche Bank — Deutsche Bank Labs. Founded: 2016.

Innovation 78

Innovation blockchain Technology Groups 78