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Are There Digital Strategy Lessons Financial Institutions Can Learn From Other Industries?

Perficient

Companies like to focus on accelerating digital transformation to be the ‘leaders of Industry’. However, one of the main drivers is their weaknesses are exposed now more than ever with folks driven online with Covid-19 and expecting the same level of service they typically get at say their local bank. The Approach.

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Why Commerce Should be the Key to Your Digital Transformation

Perficient

The customer is your business’ number one priority because they are your main source of revenue and drive you to the next step in your success. Customer expectations are frequently changing and more customers are relying on digital processes for their commerce efforts due to their fluidity. Your Go-To-Market Strategy is the North Star.

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Deep Dive: Why QSRs Should Lean On Loyalty To Personalize Mobile, Online Dining

PYMNTS

Leveraging the same digital strategies to target consumers in large cities and smaller towns could therefore put QSRs at a disadvantage. Digital strategies must therefore reflect generational as well as geographical distinctions among consumers. Recent PYMNTS research reveals that 16.3 percent of U.S.

Online 142
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Impact Roadshow | Westbrooke, Maine

Filene

Local Host: Maine Credit Union League. Filene’s Social Media Advisory program provides: strategy, training, analysis, tactical calendar development, metrics development and tracking. Wednesday, January 20, 2016 | 10:00 a.m. - Click to REGISTER. Filene Host: Cynthia Campbell. WHAT I S AN IMPACT ROAD SHOW?

Maine 28
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Will Customer Experience Ever Rule the World?

Perficient

The chart argues three main points: Economic value to our company is lost when an experience doesn’t meet customer expectations. As pointed out in the KPMG paper and many other studies , companies with better customer experiences do better in the market. Source: KPMG. That’s shown on the left side of the chart.

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Your Guide to Healthcare Personas

Perficient

What are marketing personas versus UX personas? There are two main types of healthcare personas, each with different goals. Marketing personas define broad audience demographics. Marketing personas pinpoint the demographics of who to target, their affinities, and one key message that might resonate.

UX 332
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J.P. Morgan Looks Toward Payments Modernization

PYMNTS

Digitization was no longer simply a benefit, but a necessity — and according to Georgakopoulos, treasurers had an important seat at the leaders' table to guide the enterprise toward greater agility, expansion into new markets and customer segments, and an overall optimized financial strategy.

Payments 198