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3 Fundamentals Every Digital Strategy (Still) Needs

Perficient

At the same time, digital has never before offered the ability to address customer needs to the extent possible today. But becoming digital is not just about adopting the latest technology. To inspire alignment and improve the odds of success, we work with leadership teams to define a vision for digital.

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End-to-end digitization – the key to outstanding customer experience?

NCR

For every financial services provider operating today, digital technologies and channels are a key part of the mission to deliver the highest possible standard of customer experience. And it seems that many providers are not entirely confident they are doing enough to meet these expectations. ” Overcoming the obstacles.

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Reinventing the client advisor interaction model is the future of wealth management

Insights on Business

For example, digital dictation tools can help advisors quickly debrief a client meeting, highlight insights and takeaways from that meeting, and generate voice or text notes that can be integrated into clients’ CRM records. Learn more about IBM’s digital strategy and transformation consulting practice.

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The future of banking: Preparing for a digital world

NCR

Digital change: Technology is reshaping almost every sector, and banking is no exception. Organizations face pressure from customers to provide the latest digital innovations, while also being required to update legacy back-end systems to streamline cumbersome processes. Moving towards digitalization . Social engagement.

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A Taste of Our Own Medicine

Filene

Just like credit union’s face every few years with their own sites, the filene.org site was starting to show its age as technology was changing around us. We hope it may help streamline your digital strategies as you continue to evolve your own technologies. Josey: We knew it was time for several reasons.

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Top News In Payments: ECB Has Mulled Public Digital Currency; Grab Debuts Numberless Card In Batches

PYMNTS

Expedia Leadership Shake-Up Shows Power of Travel Industry Disruption. Expedia CEO Mark Okerstrom and CFO Alan Pickerill have resigned after a conflict regarding the strategy of the company. Chairman of The Board Barry Diller, as well as Vice Chairman and Director Peter Kern, will oversee the firm’s executive leadership team.

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Cisco Financial Services welcomes imimobile

Cisco

Before 2020, traditional financial enterprises were already focusing on digital transformation initiatives—both as an effort to improve customer experiences and a need to adapt to survive. Meeting customers where they are has been a common phrase and goal that customers share with us. This approach is the opposite of disruptive.