Digital Strategies Leadership Management Tools 
Perficient
FEBRUARY 25, 2021
To avoid a fall, first take stock of your firm’s customer experience and digital maturity. This includes knowing how your peers and senior leadership perceive said maturity. When management disagree on CX goals, priorities or projected impact, delivery teams are left holding the bag. Perficient: Digital Strategy Experts.
Insights on Business
MAY 3, 2019
As the rise of digitalization continues to transform wealth management, and firms attempt to keep pace, the ways in which financial advisors and clients interact are evolving as well. In the past, clients managed their finances in silos. And, clients are demanding that these interactions happen digitally.
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CB Insights
MAY 10, 2018
The early consultants changed that by using market research and data analysis combined with niche expertise to help companies manage their supply chains, improve their product positioning, and enter new markets to beat their competitors. From one perspective, the position of management consulting as an industry has never seemed more secure.
PYMNTS
DECEMBER 6, 2019
He will be the executive responsible and accountable for leading Google, and managing Alphabet’s investment in our portfolio of Other Bets.” . Visa is working with four global finance firms to help FinTechs issue digital and plastic payments. Trucking Payments Tools That Are In It for the Long Haul (Amex Next-Gen Payments Report).
Cisco
MAY 5, 2021
Earlier this year Cisco completed its acquisition of imimobile, adding an enterprise-grade, digital-first client interaction management platform to Cisco’s industry-leading collaboration and contact center solution portfolio. Automation is one of the essential parts of any digital strategy.
PYMNTS
SEPTEMBER 10, 2019
But, as is the case with so much in banking, technology can make the ATM a potent tool for customer engagement — boosting ROI, too — if financial institutions (FIs) leverage a holistic approach with the machines themselves, with a focus on self-service use cases. Their hours may not easily dovetail with the 9-to-5 workday.
FICO
AUGUST 19, 2022
It is generally held that most traditional companies have all the information they need to make smarter customer decisions that will improve customer loyalty and increase revenue, but it’s sitting in silos scattered across the organization, and management just can’t figure out how to make it all work together and across all channels.
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