Remove Digital Strategies Remove Innovation Remove Retail Remove Survey
article thumbnail

Shake Shack On Tapping AI And Other Tools To Optimize The Customer Experience

PYMNTS

This pressure to innovate is affecting QSRs of all sizes, from independent eateries serving loyal local followings to national or even international behemoths reaching millions of customers each year. Since the pandemic began, we have accelerated our digital investment,” she said. “I I don’t see that slowing down.” .

article thumbnail

Germany’s Central Bank Says Tech Presents Hurdles, Opportunities

PYMNTS

Digitalization is the biggest challenge for supervision since the financial crisis,” said Wuermeling, who is also a member of the European Central Bank ’s supervisory board. “It It remains unclear which digital strategies will remain in the long term, therefore digitalization has to be seen as a moving target.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Post And Parcel Missing Out On Digitization, Says Accenture

PYMNTS

Just 6 percent of those surveyed said they have combined financial and digital success. Reflecting on the results, Accenture Global Post and Parcel Lead Brody Buhler noted that digitization within this sector is paramount to remaining relevant. Further, UPS has made several investments in innovation, while the U.K.’s

Big Data 100
article thumbnail

PDFs Are No Good — How, And Why, Governments Are Going Digital

PYMNTS

A Deloitte survey found that 73 percent of “state and local government respondents believed that their digital capabilities were behind the private sector.” Digital Strategies. “We can’t be a Blockbuster government serving a Netflix citizen.”. State and Local Laggards. That can be easier said than done, of course.

article thumbnail

A Bundle Of Contradictions: The Online Privacy Landscape

PYMNTS

What follows is a quick look at the current privacy landscape, and what that means for retailers and other companies that are competing for larger shares of the digital market — including potential business opportunities. One recent survey found that 78 percent of U.S. Except, maybe not. First, a few caveats.

Online 101
article thumbnail

Digital banking is ready to take off in Latin America

Celent Banking

Digital is the new reality in Latin America. In a recent Celent survey 100% of the participants recognized that a scenario where all financial products get digitized needs to be addressed sometime in the next 7 years and 59% of them believe it needs to be addressed immediately.

America 100
article thumbnail

The top 4 trends banks can’t ignore in 2019

Cisco

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. Mobile-first banking is an immediate driver of digital strategy. Mobile-first banking is an immediate driver of digital strategy. Visited a local retail branch? Consumers crave a customized experience.

Trends 64