Gonzobanker

JULY 20, 2022

Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Without this leader in the driver’s seat, banks become either too dependent on slower-moving, outsourced vendors or too fragmented as digital is deployed in silos across different business units. Own It, Bankers!

Digital Strategies 173

Digital Strategies Strategy Leadership Customer Experience 173

PYMNTS

JANUARY 20, 2021

Matt Carpenter, senior vice president and market director of Elan Financial Services , explores how his firm has responded to the drastic changes the pandemic has brought to the financial landscape and the world at large. "We Throughout the pandemic, payments have been an invaluable tool to connect, support and enact change.

Payments 178

Payments Innovation Tools Cards 178

PYMNTS

JUNE 5, 2019

Russian eCommerce giant Mail.ru, mobile company MegaFon and Alibaba have announced a joint partnership for a new venture called AliExpress Russia JV, according to reports. MegaFon isn’t adding an eCommerce business into the venture, but its addition means there could be some mobile-related innovations and products in the future.

Digital Strategies 122

Digital Strategies Groups Mobile Regional 122

PYMNTS

JUNE 19, 2020

The COVID-19 pandemic is driving consumers online to shop and pay, and their rapidly changing shopping habits are forcing merchants to rethink their digital strategies. In this month’s Deep Dive, PYMNTS explores how payment orchestration providers (POPs) can help international expansion efforts. About The Playbook.

Payments 188

Payments Compliance Resources Fraud 188

PYMNTS

MARCH 27, 2019

To present brands that allow them to stand out from retail competitors, merchants in the hospitality space are turning to innovations. According to the PYMNTS Retail Innovation Readiness Index , nearly eight in 10 accommodation and food services merchants — or 77.4 percent — cite innovation as key for keeping them in the hunt.

Innovation 130

Innovation Branding Retail Meeting 130

PYMNTS

AUGUST 5, 2019

Rupert Murdoch-controlled Fox Corp is buying personal finance broker Credible Labs in a deal valued at $397 million, Reuters reported on Monday (Aug. mortgage market, as well as student and personal loans. Credible is valued at A$585 million less since its initial listing on the Australian stock market. trillion U.S.

San Francisco 108

San Francisco Lending Digital Strategies Marketing 108

Insights on Business

SEPTEMBER 6, 2017

To address this, banks are moving at lightning speed to find new ways to become more flexible, adapt to new markets and tap into pools of innovation across the fintech ecosystems to expand their reach and streamline their digital strategies. Hybrid cloud is helping accelerate go-to-market for these new initiatives.

Fintech 146

Fintech Innovation Digital Strategies Strategy 146

PYMNTS

NOVEMBER 24, 2020

Leveraging the same digital strategies to target consumers in large cities and smaller towns could therefore put QSRs at a disadvantage. percent of Gen Z reporting interest compared to 3.2 Digital strategies must therefore reflect generational as well as geographical distinctions among consumers. percent of U.S.

Online 142

Online Mobile Digital Strategies Strategy 142

Bobsguide

AUGUST 7, 2022

London, UK – August 3, 2022 – Finastra announced today that The Co-operative Bank has selected Finastra Kondor in the cloud, available via Microsoft Azure, to upgrade its treasury infrastructure and automate manual reporting and processes. About Luxoft, a DXC Technology Company.

Operations 68

Operations Strategy Innovation Policies 68

PYMNTS

JANUARY 11, 2021

Digitization was no longer simply a benefit, but a necessity — and according to Georgakopoulos, treasurers had an important seat at the leaders' table to guide the enterprise toward greater agility, expansion into new markets and customer segments, and an overall optimized financial strategy.

Payments 198

Payments Strategy Fintech Tools 198

PYMNTS

APRIL 9, 2019

BNY Mellon announced Tuesday (April 9) the appointment of three executives to help oversee the digitization strategy at the bank. All three report to Roman Regelman , who is in charge of digital at BNY Mellon and will be based in New York. She’s also managed strategy projects and invested in early-stage companies.

Strategy 100

Strategy New York Digital Strategies Customer Experience 100

PYMNTS

DECEMBER 18, 2019

From McDonald’s to Starbucks , quick-service innovators are expanding their mobile ordering efforts with the inclusion of delivery. As it stands, digital sales are said to comprise only 2 percent of orders as of now for the QSR chain. markets in which Starbucks delivers is 16. The number of U.S.

Mobile 131

Mobile New York City Innovation New York 131

PYMNTS

JANUARY 21, 2020

And self-service kiosks, which were once only mainstays in airports, banks and supermarkets, are also “now spreading rapidly across the restaurant space,” per the report. DoorDash commands 35 percent of the third-party delivery market. The food delivery platform recently overtook Grubhub as the No. states and 24 countries.

Tampa 134

Tampa Detroit Philadelphia Technology 134

PYMNTS

JUNE 22, 2020

Many businesses today see selling products in new markets as a growth opportunity. Expanding into a new market — even one as geographically close as Mexico, for example — would present a number of logistical hurdles that many businesses may not be equipped to handle. Appealing to a wider array of customers within the U.S.

Strategy 230

Strategy Payments America Examples 230

Perficient

SEPTEMBER 29, 2020

In August, we surveyed 154 marketing executives to find out what they think is likely to happen this holiday season and how they’re preparing for it. What will be different this holiday season and how to adjust your strategy accordingly. I’m the Principal for the Digital Marketing Solutions Business Unit here at Perficient.

Marketing 294

Marketing Branding Data Industry 294

PYMNTS

MARCH 20, 2018

The Boston Consulting Group (BCG) has released a new report that suggests corporate bankers may be able to halt shrinking profits through digital transformation. The trend is even worse among Western European FIs, with shrinking profits prevalent among 57 percent of institutions in this region, reports said.

Boston 109

Boston Survey Digital Strategies Regional 109

PYMNTS

APRIL 18, 2017

The post and parcel industry stands to gain much from the eCommerce boom, says consulting and professionals services company Accenture, but a new report by the firm notes that a lack of back-office digitization is stifling the industry’s ability to stay on top — and profit. For instance, the U.S.

Big Data 100

Big Data Survey social media Industry 100

PYMNTS

JUNE 28, 2016

Reports said D3 raised $10 million from West Partners for its digital SME and consumer banking tool, which is extended to existing financial institutions that want to strengthen their digital banking services for SME customers. ” Efforts to keep up with demand, he added, are what attracted investors.

Security 100

Security Tennessee Analytics Digital Banking 100

PYMNTS

JULY 24, 2018

In one report, a survey by treasury management solutions provider Kyriba revealed that treasurers are wasting nearly 5,000 hours every year working with manual spreadsheets. Goldman Sachs said the data, however, signals roadblocks in corporates’ digitization strategies.

Survey 102

Survey Analytics Digital Strategies Data 102

PYMNTS

FEBRUARY 23, 2018

continues to take the lead as the largest QSR, followed by Starbucks and Subway , Bloomberg reported. percent in 2017, Taco Bell has been drawing in customers with new food items, a Live Más marketing campaign and new nacho fries for $1. But there are no official reports on its next planned expansion. But McDonald ’s Corp.

Online 101

Online US Payments Mobile 101

PYMNTS

AUGUST 6, 2020

McDonald’s reported its Q2 revenues were down by a full third, Starbucks said same-store sales had plummeted 40 percent and Yum! We saw continued improvement in our results throughout the second quarter as markets reopened around the world.”. Even the biggest QSR names have been hit hard by store closures and stay-at-home orders.

Examples 108

Examples Digital Strategies Maine Innovation 108

Gonzobanker

JULY 6, 2021

It has become crystal clear that digital transformation is now the largest technology initiative for regional and community financial institutions. Maybe this is the new reality for community bankers, but Cornerstone Advisors is seeing little evidence that they’re serious about implementing a comprehensive digital strategy.

Strategy 156

Strategy System Risk Management Technology 156

William Mills

FEBRUARY 22, 2018

Financial institutions are transforming their business practices to introduce new technologies and services and enhance customer service and as they continue to increase the scope of their digital strategies, gaps in personnel still exist. Future Innovations. The post What Will Bankers Purchase in 2018?

Millennials 40

Millennials Digital Strategies Fraud Mobile 40

Gonzobanker

SEPTEMBER 4, 2018

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center. Phone menus dead-end.

Technology 115

Technology Resources Fraud Strategy 115

PYMNTS

AUGUST 10, 2018

What follows is a quick look at the current privacy landscape, and what that means for retailers and other companies that are competing for larger shares of the digital market — including potential business opportunities. For instance, the market for apps and wearables related to personal healthcare will reach $11.25

Online 101

Online social media Baltimore Data 101

Celent Banking

APRIL 25, 2016

In Latin America the major milestones in Digital development we had seen were Nubank (Brazil – Market Cap $500M) and Bankaool (Mexico – ~$142M in assets), until March of 2016 when Banco Original (~$1,67Bn in assets) launched in Brazil.

America 100

America Digital Banking Strategy Fintech 100

NCR

JULY 5, 2016

Well, an EY report highlighted the key issues that pose problems for the industry. Digital change: Technology is reshaping almost every sector, and banking is no exception. Most banks have traditionally concentrated their digital growth on the customer-facing side of the business. Moving towards digitalization .

Training 56

Training System Digital Strategies Leadership 56

CB Insights

JANUARY 6, 2019

But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Get the 54-page retail report. You can see our list of 30 fintech-focused corporate innovation labs here. Founded: 2015.

Innovation 77

Innovation Retail Branding Technology 77

PYMNTS

OCTOBER 11, 2019

He said Amazon’s roughly 40 percent market share of eCommerce isn’t nearly as impressive as it sounds given that most retailers’ efforts are omnichannel these days. And, according to some reports now emerging, it looks like there could soon be a whole lot more. and less than 1 percent globally.

Leadership 100

Leadership Apple Branding Retail 100

Javelin Strategy & Research

FEBRUARY 1, 2022

Banner Section Home Rss.xml Scorecard Reports Recognizing Excellence in the Marketplace! The report me. Its approach allows banks and credit uni. Its approach allows banks and credit uni. Its approach allows banks and credit uni. The scorecard assesses five companies examined in a.

Report 40

Report Digital Banking Fraud Mobile 40

NCR

JUNE 3, 2016

Organizations are looking for the next innovation that will transform the way they interact with customers. In the financial services industry, remote deposit capture first entered the market in the early 2000s, and now according to a recent survey by the American Bankers Association, one in seven Americans use mobile check deposit.

Mobile 40

Mobile Customer Experience Software Strategy 40

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. Mobile-first banking is an immediate driver of digital strategy. A recent study by Accenture reported on 30 major banking applications. According to Joe Sullivan, CEO of Market Insights, Inc., “We

Trends 64

Trends Cyber Security Big Data Analytics 64

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. Mobile-first banking is an immediate driver of digital strategy. A recent study by Accenture reported on 30 major banking applications. According to Joe Sullivan, CEO of Market Insights, Inc., “We

Trends 48

Trends Cyber Security Big Data Analytics 48

Filene

MAY 19, 2016

The Credit Union Times and Forbes recently reported on the Shastic index which gave perfect or near-perfect scores to Educational Employees Credit Union (EECU), Navy Federal Credit Union and Eastman Credit Union. ” How is your credit union’s digital literacy? What does this mean? Namely, your website.

social media 34

social media Case Study Innovation Mobile 34

Insights on Business

JULY 1, 2019

The former was the domain of customer care professionals, contact center managers, marketing leaders and digital strategy teams with the goal of helping streamline and simplify products and services, as well as ensure proper resolution of customer issues post-purchase. Seeing customer feedback as a data source.

Compliance 96

Compliance Customer Experience Analysis Data 96

PYMNTS

NOVEMBER 20, 2020

Karen Webster says it’s time for policymakers and payments innovators to get creative – and to educate and incent consumers in order to put COVID in our rear view. The recasting of Google’s digital wallet as a super app launched on Wednesday (Nov. Top Trackers and Reports. The news of a COVID-19 vaccine on Nov. 18) in the U.S.

Mobile 160

Mobile Strategy Google Innovation 160

PYMNTS

NOVEMBER 19, 2019

Mesh focuses on enabling smaller vendors in emerging markets to accept digital B2B payment methods in an effort to broaden their potential customer pools, helping those firms to process payments through their existing payment acceptance platforms. Xero Aims For Supplier Payment Acceleration.

Cards 101

Cards Strategy Payments Technology 101